{"title":"Set up in-person payments","category":"default","creationDate":1673954280,"content":"

Our plugin for Adobe Commerce allows you to process both online and in-person payments, offering a consistent shopper experience regardless of their location or device. You can manage all orders in the Adobe Commerce admin panel, and get a detailed insight into your shopper behavior in the Adyen\u00a0Customer Area<\/a>.<\/p>\n

For an overview of supported payment terminals, refer to Select your terminals<\/a>.<\/p>\n

Requirements<\/h2>\n

Set up a separate merchant account for processing in-person payments. For more information about Adyen account structure, refer to\u00a0Company and merchant accounts<\/a>.<\/p>\n

Step 1: Generate an API key<\/h2>\n

For authenticating API requests from your Adobe Commerce platform, you need to provide an API key.<\/p>\n

To generate an API Key:<\/p>\n

    \n
  1. Log in to your Customer Area<\/a> and select your Company<\/strong> account.<\/li>\n
  2. Go to Developers<\/strong> > API credentials<\/strong>.<\/li>\n
  3. Select the Payments<\/strong> or Platforms<\/strong> tab, depending on your integration type.<\/li>\n
  4. Select the credential username.<\/li>\n
  5. Under Server settings<\/strong> > Authentication<\/strong> select the API key<\/strong> tab.<\/li>\n
  6. Select Generate API key<\/strong>.<\/li>\n
  7. Select the copy icon <\/i> and store your API key securely in your system.\n
    \n

    You cannot copy the API key again after you leave the page.<\/p>\n<\/div><\/li>\n

  8. Select Save changes<\/strong>.<\/li>\n<\/ol>\n

    You will need the API key later when configuring the plugin in Adobe Commerce<\/a>.<\/p>\n

    \n

    Before going live, make sure that your API credential has the Merchant PAL webservice role<\/strong>. If you need to enable this role, contact our Support Team<\/a>.<\/p>\n<\/div>\n

    Step 2: Set up capture delay<\/h2>\n

    For all\u00a0cards<\/a>, in-person payments are completed in two steps:\u00a0<\/p>\n

      \n
    1. Authorisation\u00a0\u2013 The payment details of the shopper are verified and the funds are reserved.<\/li>\n
    2. Capture\u00a0\u2013\u00a0 The reserved funds are transferred from the shopper to your account.\u00a0<\/li>\n<\/ol>\n

      For payment methods that support separate authorisation and capture, you can specify a delay between authorisation and capture. This allows you to\u00a0handle cases where the shopper changes their mind about the purchase.<\/p>\n

      \n

      The capture delay setting does not affect Alipay, WeChatPay, and some other wallets, as these payment methods are always completed in one step.<\/p>\n<\/div><\/div>\n

      Set up capture delay in the Adyen Customer Area<\/h3>\n
        \n
      1. \n

        Log in to the test Customer Area<\/a>\u00a0with your merchant account.<\/p>\n<\/li>\n

      2. \n

        Go to\u00a0Settings<\/strong>\u00a0>\u00a0Account settings<\/strong>.<\/p>\n<\/li>\n

      3. \n

        On the\u00a0POS\u00a0Capture Delay\u00a0<\/strong>drop-down menu, select the capture delay that you want to use.\u00a0<\/p>\n<\/li>\n

      4. \n

        Possible values:<\/p>\n