{"title":"Payment notifications in NetSuite","category":"default","creationDate":1683881340,"content":"<h2 id=\"view-notifications\">View notifications<\/h2>\n<p>Adyen sends you webhooks (notifications in NetSuite) indicating the transaction confirmation or another change of the transaction status. For example, a NetSuite <a href=\"\/pt\/plugins\/netsuite\/#netsuite-glossary\">sales order<\/a> may have been given an approved='true' status on the authorization request. However, this status may be revoked in the future. In both cases, a corresponding notification is sent out.<\/p>\n<p>To see these notifications in NetSuite:<\/p>\n<ul>\n<li>Go to <strong>Transactions<\/strong> &gt; <strong>Management<\/strong> &gt; <strong>View Gateway Asynchronous Notifications<\/strong>.<\/li>\n<\/ul>\n<p>After that, the\u00a0<strong>Notifications Log<\/strong>\u00a0page is shown. Note that every transaction may have one or more entries in this table.<\/p>\n<p>All received notifications appear in the\u00a0<strong>Notifications Log<\/strong>\u00a0immediately on receipt. There is no lag between the time of receipt by NetSuite and the time it shows in the log.<\/p>\n<h2>Bundle asynchronous notifications<\/h2>\n<p>To view the asynchronous <strong>Adyen Payments Bundle for NetSuite<\/strong>:<\/p>\n<ol>\n<li>Log in to your NetSuite Customer Center.<\/li>\n<li>Go to <strong>Transactions<\/strong> &gt; <strong>Management<\/strong> &gt; <strong>View Gateway Asynchronous Notifications<\/strong>.<\/li>\n<\/ol>\n<p>Every notification received by Adyen instantly appears in this log. You may see multiple entries for a single transaction if you have multiple <strong>Payment Processing Profiles<\/strong>.<\/p>\n<h2 id=\"chargeback-notifications\">Chargeback notifications<\/h2>\n<p>If a shopper initiated a chargeback or when a chargeback is reversed, Adyen sends you a corresponding notification. In this case, the Adyen Payment Processing plug-in creates the necessary NetSuite\u00a0chargeback records to enter them in the\u00a0<strong>Chargeback Notifications<\/strong>\u00a0area.\u00a0<\/p>\n<p>To view the chargeback notifications:<\/p>\n<ol>\n<li>Log in to your NetSuite Customer Center.<\/li>\n<li>Go to <strong>Transactions<\/strong> &gt; <strong>Management<\/strong> &gt; <strong>View chargeback notifications<\/strong>.<\/li>\n<li>Select <strong>View<\/strong> to get the details of the chargeback event.<\/li>\n<\/ol>","url":"https:\/\/docs.adyen.com\/pt\/plugins\/netsuite\/payment-notifications-in-netsuite","articleFields":{"id":"28873652","type":"page","_expandable":{"operations":""},"status":"current","last_edit_on":"12-05-2023 10:49","feedback_component":true,"filters_component":false},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/plugins\/netsuite\/payment-notifications-in-netsuite","title":"Payment notifications in NetSuite","content":"View notifications\nAdyen sends you webhooks (notifications in NetSuite) indicating the transaction confirmation or another change of the transaction status. For example, a NetSuite sales order may have been given an approved='true' status on the authorization request. However, this status may be revoked in the future. In both cases, a corresponding notification is sent out.\nTo see these notifications in NetSuite:\n\nGo to Transactions &gt; Management &gt; View Gateway Asynchronous Notifications.\n\nAfter that, the\u00a0Notifications Log\u00a0page is shown. Note that every transaction may have one or more entries in this table.\nAll received notifications appear in the\u00a0Notifications Log\u00a0immediately on receipt. There is no lag between the time of receipt by NetSuite and the time it shows in the log.\nBundle asynchronous notifications\nTo view the asynchronous Adyen Payments Bundle for NetSuite:\n\nLog in to your NetSuite Customer Center.\nGo to Transactions &gt; Management &gt; View Gateway Asynchronous Notifications.\n\nEvery notification received by Adyen instantly appears in this log. You may see multiple entries for a single transaction if you have multiple Payment Processing Profiles.\nChargeback notifications\nIf a shopper initiated a chargeback or when a chargeback is reversed, Adyen sends you a corresponding notification. In this case, the Adyen Payment Processing plug-in creates the necessary NetSuite\u00a0chargeback records to enter them in the\u00a0Chargeback Notifications\u00a0area.\u00a0\nTo view the chargeback notifications:\n\nLog in to your NetSuite Customer Center.\nGo to Transactions &gt; Management &gt; View chargeback notifications.\nSelect View to get the details of the chargeback event.\n","type":"page","locale":"pt","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Plugins","lvl2":"NetSuite","lvl3":"Payment notifications in NetSuite"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/plugins","lvl2":"https:\/\/docs.adyen.com\/pt\/plugins\/netsuite","lvl3":"\/pt\/plugins\/netsuite\/payment-notifications-in-netsuite"},"levels":4,"category":"Plugins","category_color":"green","tags":["Payment","notifications","NetSuite"]}}