{"title":"Set up Adyen Customer Area","category":"default","creationDate":1676290500,"content":"<h2>Requirements<\/h2>\n<p>Make sure that you have followed the steps on <a href=\"\/pt\/get-started-with-adyen\">Get started with Adyen<\/a>.<\/p>\n<h2>Step 1: Set up your API credentials<\/h2>\n<div class=\"additional-info-block output-inline\">\n<div class=\"additional-info-block__body\"><p><strong>Account structure<\/strong><\/p><p>With Adyen, you have a single <em>company account<\/em>, together with one or more <em>merchant accounts<\/em>. For more information, refer to <a href=\"\/pt\/account\/account-structure\">Account structure<\/a>.<\/p><\/div><\/div>\n\n<ol>\n<li>Create a basic authentication password in the <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>. For instructions, refer to <a href=\"\/pt\/development-resources\/api-credentials#basic-authentication\">API credentials<\/a>.\n<div class=\"notices green\">\n<p>Copy the password and store securely it in your system - you will need to <a href=\"\/pt\/plugins\/netsuite\/set-up-netsuite-customer-center#authentication-credentials\">enter this in your NetSuite Customer Center<\/a> later.<\/p>\n<\/div><\/li>\n<li>Contact our <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a> and ask them enable the <a href=\"\/pt\/development-resources\/api-credentials#api-permissions\">API PCI Payments role<\/a> for your API credential.<\/li>\n<li>Make sure that your API credentials include the following roles:\n<ul>\n<li><strong>Checkout webservice role<\/strong><\/li>\n<li><strong>Merchant PAL Webservice role<\/strong><\/li>\n<\/ul><\/li>\n<li>Under <strong>Roles and Associated Accounts<\/strong>, enable the correct merchant accounts for this web service user.<\/li>\n<\/ol>\n<h2>Step 2: Set up capture delay<\/h2>\n<p>By default, Adyen accounts are set up so that payments are <a href=\"\/pt\/online-payments\/capture\">captured<\/a> immediately after authorisation. If you are using <a href=\"\/pt\/plugins\/netsuite\/#netsuite-glossary\">Cash Sales<\/a> in NetSuite, keep the default setting.<\/p>\n<p>If you are using <a href=\"\/pt\/plugins\/netsuite\/#netsuite-glossary\">Sales Orders in NetSuite<\/a>, you need to change the default capture delay:<\/p>\n<ol>\n<li>Log in to your <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a> with your merchant account.<\/li>\n<li>Go to <strong>Settings<\/strong> &gt; <strong>Account settings<\/strong>.<\/li>\n<li>In the <strong>Capture Delay<\/strong> drop-down menu, select <strong>manual<\/strong>.<\/li>\n<li>Select <strong>Submit<\/strong>.<\/li>\n<\/ol>\n<h2 id=\"set-up-webhooks\">Step 3: Set up webhooks<\/h2>\n<p>To inform your NetSuite back end of important events such as payment status changes or chargebacks, Adyen uses <a href=\"\/pt\/development-resources\/webhooks\">webhooks<\/a>, sent as HTTP callbacks to the URL from the payment processing profile in NetSuite. Webhooks are called notifications in NetSuite.<\/p>\n<p>To set up webhooks:\u00a0<\/p>\n<ol>\n<li>\n<p>In your <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>, go to <strong>Developers<\/strong>\u00a0&gt;\u00a0 <strong>Webhooks<\/strong>.<\/p>\n<div class=\"notices green\">\n<p>We <a href=\"\/pt\/development-resources\/webhooks\/configure-and-manage\">recommend to configure webhooks for your company account<\/a>. This ensures that you do not have duplicate webhook configurations, and improves performance.<\/p>\n<\/div>\n<\/li>\n<li>\n<p>Select <i class=\"adl-icon-add\" role=\"img\" aria-label=\"add icon\"><\/i> <strong>Webhook<\/strong>.<\/p>\n<\/li>\n<li>\n<p>From the list of webhooks, next to <strong>Standard webhook<\/strong>, select <strong>Add<\/strong>.<\/p>\n<\/li>\n<li>\n<p>Under <strong>General<\/strong>, configure the following:<\/p>\n<table>\n<thead>\n<tr>\n<th>Setting<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Enabled<\/strong><\/td>\n<td>Select the toggle to enable or disable the webhook.<\/td>\n<\/tr>\n<tr>\n<td><strong>Version<\/strong><\/td>\n<td>The webhook version.<\/td>\n<\/tr>\n<tr>\n<td><strong>Description<\/strong><\/td>\n<td>Your description of the webhook.<\/td>\n<\/tr>\n<tr>\n<td><strong>Merchant accounts<\/strong><\/td>\n<td>You can apply the webhook to all merchant accounts for a company account, include only specific merchant accounts, or exclude specific merchant accounts for your company account.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<li>\n<p>Under <strong>Server configuration<\/strong>, configure the following:<\/p>\n<table>\n<thead>\n<tr>\n<th>Setting<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>URL<\/strong><\/td>\n<td>The <strong>postback URL<\/strong> from your <a href=\"\/pt\/plugins\/netsuite\/set-up-netsuite-customer-center#create-a-payment-processing-profile\">payment processing profile in NetSuite<\/a>. To find this, go to the payment processing profile in <strong>View<\/strong> mode, and then to the <strong>Payment Information<\/strong> section.<\/td>\n<\/tr>\n<tr>\n<td><strong>Method<\/strong><\/td>\n<td><strong>JSON<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Encryption protocol<\/strong><\/td>\n<td><strong>TLSv.1.2<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<li>\n<p>Select <strong>Save configuration<\/strong>.<\/p>\n<\/li>\n<\/ol>","url":"https:\/\/docs.adyen.com\/pt\/plugins\/netsuite\/set-up-adyen-customer-area","articleFields":{"description":"Set up ecommerce payments in your Adyen Customer Area. ","next_steps":[{"title":"Set up NetSuite Customer Center","description":"Configure your NetSuite Customer Center for processing payments with Adyen.","url":"\/plugins\/netsuite\/set-up-netsuite-customer-center","required":false},{"title":"Payment processing ","description":"Understand the payment flow between Adyen and NetSuite.","url":"\/plugins\/netsuite\/payment-processing-in-netsuite","required":false}],"id":"28873851","type":"page","_expandable":{"operations":""},"status":"current","last_edit_on":"12-05-2023 10:58","feedback_component":true,"filters_component":false},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/plugins\/netsuite\/set-up-adyen-customer-area","title":"Set up Adyen Customer Area","content":"Requirements\nMake sure that you have followed the steps on Get started with Adyen.\nStep 1: Set up your API credentials\n\nAccount structureWith Adyen, you have a single company account, together with one or more merchant accounts. For more information, refer to Account structure.\n\n\nCreate a basic authentication password in the Customer Area. For instructions, refer to API credentials.\n\nCopy the password and store securely it in your system - you will need to enter this in your NetSuite Customer Center later.\n\nContact our Support Team and ask them enable the API PCI Payments role for your API credential.\nMake sure that your API credentials include the following roles:\n\nCheckout webservice role\nMerchant PAL Webservice role\n\nUnder Roles and Associated Accounts, enable the correct merchant accounts for this web service user.\n\nStep 2: Set up capture delay\nBy default, Adyen accounts are set up so that payments are captured immediately after authorisation. If you are using Cash Sales in NetSuite, keep the default setting.\nIf you are using Sales Orders in NetSuite, you need to change the default capture delay:\n\nLog in to your Customer Area with your merchant account.\nGo to Settings &gt; Account settings.\nIn the Capture Delay drop-down menu, select manual.\nSelect Submit.\n\nStep 3: Set up webhooks\nTo inform your NetSuite back end of important events such as payment status changes or chargebacks, Adyen uses webhooks, sent as HTTP callbacks to the URL from the payment processing profile in NetSuite. Webhooks are called notifications in NetSuite.\nTo set up webhooks:\u00a0\n\n\nIn your Customer Area, go to Developers\u00a0&gt;\u00a0 Webhooks.\n\nWe recommend to configure webhooks for your company account. This ensures that you do not have duplicate webhook configurations, and improves performance.\n\n\n\nSelect  Webhook.\n\n\nFrom the list of webhooks, next to Standard webhook, select Add.\n\n\nUnder General, configure the following:\n\n\n\nSetting\nDescription\n\n\n\n\nEnabled\nSelect the toggle to enable or disable the webhook.\n\n\nVersion\nThe webhook version.\n\n\nDescription\nYour description of the webhook.\n\n\nMerchant accounts\nYou can apply the webhook to all merchant accounts for a company account, include only specific merchant accounts, or exclude specific merchant accounts for your company account.\n\n\n\n\n\nUnder Server configuration, configure the following:\n\n\n\nSetting\nDescription\n\n\n\n\nURL\nThe postback URL from your payment processing profile in NetSuite. To find this, go to the payment processing profile in View mode, and then to the Payment Information section.\n\n\nMethod\nJSON\n\n\nEncryption protocol\nTLSv.1.2\n\n\n\n\n\nSelect Save configuration.\n\n","type":"page","locale":"pt","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Plugins","lvl2":"NetSuite","lvl3":"Set up Adyen Customer Area"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/plugins","lvl2":"https:\/\/docs.adyen.com\/pt\/plugins\/netsuite","lvl3":"\/pt\/plugins\/netsuite\/set-up-adyen-customer-area"},"levels":4,"category":"Plugins","category_color":"green","tags":["Adyen","Customer"]}}