{"title":"Oracle Simphony","category":"default","creationDate":1776961628,"content":"<div class=\"additional-info-block output-inline\">\n<div class=\"additional-info-block__body\"><p><img style=\"width: 50px;\" alt=\"\" src=\"\/user\/pages\/docs\/05.plugins\/12.oracle-simphony\/oracle-hospitality.svg?decoding=auto&amp;fetchpriority=auto\" \/>&nbsp; <strong>Read more<\/strong><\/p><p>Learn more about <a href=\"https:\/\/www.adyen.com\/partners\/oracle-hospitality\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Oracle Hospitality<\/a> in our Partner Directory.<\/p><\/div><\/div>\n\n<p>Oracle Simphony is a <a href=\"https:\/\/www.oracle.com\/hospitality\/\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">hospitality management platform<\/a>, providing enterprise <a href=\"\/pt\/get-started-with-adyen\/adyen-glossary\/#point-of-sale-pos\">point-of-sale (POS)<\/a> and back-office functionality to support a wide range of food and beverage operations.<\/p>\n<p>Adyen payment terminals implement <a href=\"https:\/\/docs.oracle.com\/cd\/E89850_01\/index.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Oracle Payment Interface (OPI) 6.2<\/a> to integrate to Oracle Simphony. With Simphony, you can offer <a href=\"#pay-at-table\">Pay at table<\/a> and <a href=\"#pay-at-counter\">Pay at Counter<\/a> services to your customers.<\/p>\n<h2>Supported versions<\/h2>\n<p>You can use our plugin to integrate with a Simphony device that is compatible with OPI versions 6.2 and later.<\/p>\n<h2>Get started<\/h2>\n<p>Before you begin to integrate, make sure you have followed the <a href=\"\/pt\/get-started-with-adyen\">Get started with Adyen guide<\/a> to:<\/p>\n<ul>\n<li>Get an overview of the steps needed to accept live payments.<\/li>\n<li>Create your test account.<br \/>\nAfter you have created your test account, contact the <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a> to enable OPI in your <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>.<\/li>\n<\/ul>\n<h2>How it works<\/h2>\n<p>Oracle Payment Interface (OPI) sends all transaction messages directly to Adyen's payment terminal. The OPI handles the mapping of the transaction to the list of terminals, then sends the request from your Simphony device to the specified terminal.<\/p>\n<p><a rel=\"lightbox\" href=\"\/user\/pages\/docs\/05.plugins\/12.oracle-simphony\/Screenshot 2020-01-30 at 11.15.47.png\" src=\"\">\n  <img alt=\"Diagram\" src=\"\/images\/a\/b\/f\/b\/9\/abfb91e81e235ce5dd8b5cfee02e656c20daf5e6-screenshot-2020-01-30-at-111547.png\" \/>\n<\/a><\/p>\n<h2>Features<\/h2>\n<p>The default payment option for Oracle Simphony is <a href=\"#pay-at-counter\">Pay at counter<\/a>. You can also choose to provide the <a href=\"#pay-at-table\">Pay at table<\/a> feature.<\/p>\n<h3 id=\"pay-at-counter\">Pay at counter<\/h3>\n<p>Your shoppers can make payments at the counter. With this feature, you perform a point-of-sale transaction with the POS system sending the billing information to the terminal.<\/p>\n<h3 id=\"pay-at-table\">Pay at table<\/h3>\n<p>With Pay at table, you can get the bill directly on the payment terminal, print the bill, split the amount, and return the payment to the POS system. You do not have to go back and forth to the counter. Instead, shoppers can directly pay the bill with only one portable device present at the table.<\/p>\n<p>The <a href=\"https:\/\/vimeo.com\/291689670\/eed0522ed9\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">user flow for Pay at table<\/a> is as follows:<\/p>\n<ol>\n<li>Enter your employee number on the payment terminal.<br \/>\nThe bills from your assigned tables are shown on the terminal display.<\/li>\n<li>Choose the correct bill from the list.<\/li>\n<li>Print the bill or skip printing (if the shoppers do not want a printed bill).<\/li>\n<li>Select the option to split the amount and\/or add a tip (if applicable).<\/li>\n<li>Complete payment approval.<\/li>\n<\/ol>","url":"https:\/\/docs.adyen.com\/pt\/plugins\/oracle-simphony","articleFields":{"description":"Use Oracle Simphony to process payments for your hospitality business.","last_edit_on":"14-01-2021 16:13"},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/plugins\/oracle-simphony","title":"Oracle Simphony","content":"\n&nbsp; Read moreLearn more about Oracle Hospitality in our Partner Directory.\n\nOracle Simphony is a hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of food and beverage operations.\nAdyen payment terminals implement Oracle Payment Interface (OPI) 6.2 to integrate to Oracle Simphony. With Simphony, you can offer Pay at table and Pay at Counter services to your customers.\nSupported versions\nYou can use our plugin to integrate with a Simphony device that is compatible with OPI versions 6.2 and later.\nGet started\nBefore you begin to integrate, make sure you have followed the Get started with Adyen guide to:\n\nGet an overview of the steps needed to accept live payments.\nCreate your test account.\nAfter you have created your test account, contact the Support Team to enable OPI in your Customer Area.\n\nHow it works\nOracle Payment Interface (OPI) sends all transaction messages directly to Adyen's payment terminal. The OPI handles the mapping of the transaction to the list of terminals, then sends the request from your Simphony device to the specified terminal.\n\n  \n\nFeatures\nThe default payment option for Oracle Simphony is Pay at counter. You can also choose to provide the Pay at table feature.\nPay at counter\nYour shoppers can make payments at the counter. With this feature, you perform a point-of-sale transaction with the POS system sending the billing information to the terminal.\nPay at table\nWith Pay at table, you can get the bill directly on the payment terminal, print the bill, split the amount, and return the payment to the POS system. You do not have to go back and forth to the counter. Instead, shoppers can directly pay the bill with only one portable device present at the table.\nThe user flow for Pay at table is as follows:\n\nEnter your employee number on the payment terminal.\nThe bills from your assigned tables are shown on the terminal display.\nChoose the correct bill from the list.\nPrint the bill or skip printing (if the shoppers do not want a printed bill).\nSelect the option to split the amount and\/or add a tip (if applicable).\nComplete payment approval.\n","type":"page","locale":"pt","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"Plugins","lvl2":"Oracle Simphony"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/plugins","lvl2":"\/pt\/plugins\/oracle-simphony"},"levels":3,"category":"Plugins","category_color":"green","tags":["Oracle","Simphony"]},"articleFiles":{"oracle-simphony.png":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/05.plugins\/12.oracle-simphony\/oracle-simphony.png\" \/>","simphony.png":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/05.plugins\/12.oracle-simphony\/simphony.png\" \/>","Screenshot 2020-01-30 at 11.15.47.png":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/05.plugins\/12.oracle-simphony\/Screenshot 2020-01-30 at 11.15.47.png\" \/>","oracle-hospitality.svg":"<img style=\"width: 50px;\" alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/05.plugins\/12.oracle-simphony\/oracle-hospitality.svg?decoding=auto&amp;fetchpriority=auto\" \/>"}}