{"title":"Order status lifecycle","category":"default","creationDate":1674038040,"content":"<p>Use the diagram to learn about order statuses, troubleshoot, and test the synchronization between <a href=\"\/pt\/plugins\/salesforce-commerce-cloud\">Salesforce Commerce Cloud<\/a> (SFCC) and the <a href=\"\/pt\/plugins\/salesforce-order-management-system\">Order Management System<\/a> (OMS).<\/p>\n<p>There are two payment flows available for different payment method types in SFCC and OMS:<\/p>\n<ul>\n<li><strong>SALE flow<\/strong>: The payment is captured directly after authorisation. <\/li>\n<li><strong>AUTH flow<\/strong>: Authorisation and capture are two different steps. <\/li>\n<\/ul>\n<p>For alternative payment methods, such as local payment methods, both flows are available and you can configure them in your <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>. Card payment methods follow the AUTH flow by default.<\/p>\n<p><img alt=\"\" src=\"\/user\/pages\/docs\/05.plugins\/07.salesforce-order-management-system\/06.order-status-lifecycle\/sfccorderstatuses.svg?=1&amp;decoding=auto&amp;fetchpriority=auto\" \/><\/p>\n<h2>See also<\/h2>\n<div class=\"see-also-links output-inline\" id=\"see-also\">\n<ul><li><a href=\"\/plugins\/salesforce-commerce-cloud\"\n                        target=\"_self\"\n                        >\n                    Salesforce Commerce Cloud\n                <\/a><\/li><li><a href=\"\/plugins\/salesforce-order-management-system\"\n                        target=\"_self\"\n                        >\n                    Salesforce Order Management System\n                <\/a><\/li><\/ul><\/div>\n","url":"https:\/\/docs.adyen.com\/pt\/plugins\/salesforce-order-management-system\/order-status-lifecycle","articleFields":{"description":"Learn about order statuses in Salesforce Commerce Cloud and Order Management System.","feedback_component":true,"last_edit_on":"13-10-2023 15:48","filters_component":false,"page_id":"cd38528b-f875-4421-a956-a938b9197320"},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/plugins\/salesforce-order-management-system\/order-status-lifecycle","title":"Order status lifecycle","content":"Use the diagram to learn about order statuses, troubleshoot, and test the synchronization between Salesforce Commerce Cloud (SFCC) and the Order Management System (OMS).\nThere are two payment flows available for different payment method types in SFCC and OMS:\n\nSALE flow: The payment is captured directly after authorisation. \nAUTH flow: Authorisation and capture are two different steps. \n\nFor alternative payment methods, such as local payment methods, both flows are available and you can configure them in your Customer Area. Card payment methods follow the AUTH flow by default.\n\nSee also\n\n\n                    Salesforce Commerce Cloud\n                \n                    Salesforce Order Management System\n                \n","type":"page","locale":"pt","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Plugins","lvl2":"Salesforce Order Management System","lvl3":"Order status lifecycle"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/plugins","lvl2":"https:\/\/docs.adyen.com\/pt\/plugins\/salesforce-order-management-system","lvl3":"\/pt\/plugins\/salesforce-order-management-system\/order-status-lifecycle"},"levels":4,"category":"Plugins","category_color":"green","tags":["Order","status","lifecycle"]},"articleFiles":{"orderlogic.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/05.plugins\/07.salesforce-order-management-system\/06.order-status-lifecycle\/orderlogic.svg\" \/>","sfccorderstatuses.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/05.plugins\/07.salesforce-order-management-system\/06.order-status-lifecycle\/sfccorderstatuses.svg?=1&amp;decoding=auto&amp;fetchpriority=auto\" \/>"}}