{"title":"Enable Order on Behalf Of (OOBO)","category":"default","creationDate":1674038040,"content":"

Order on Behalf Of (OOBO) <\/a>, also known as Order Entry, is a Salesforce feature that streamlines the purchasing process by enabling customer service employees to place orders on behalf of shoppers.<\/p>\n

With our OMS package, you can place OOBO orders with card payment methods, or use Pay by Link<\/a> to accept payments using an Adyen-hosted payment page, and offer the option to pay with more payment methods.<\/p>\n

Requirements<\/h2>\n\n\n\n\n\n\n\n\n\n\n
Requirement<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
Integration type<\/strong><\/td>\nMake sure that you have integrated with the following:
API credential roles<\/a><\/strong><\/td>\nMake sure that you have the following role:
  • Web Service user with the API PCI Payments role<\/strong><\/li><\/ul><\/td>\n<\/tr>\n
Customer Area roles<\/a><\/strong><\/td>\nIf you want to offer Pay by Link, make sure that you have one of the following roles:
  • Merchant admin<\/strong><\/li>
  • Pay by Link Settings<\/strong><\/li><\/ul><\/td>\n<\/tr>\n
Webhooks<\/a><\/strong><\/td>\nSubscribe to the following webhook:
  • Standard webhooks<\/li><\/ul><\/td>\n<\/tr>\n
Limitations<\/strong><\/td>\nOOBO with Pay by Link is only available on v3.2.0 and later versions of our OMS package, and supports limited payment methods<\/a>.<\/td>\n<\/tr>\n
Setup steps<\/strong><\/td>\nBefore you begin: