{"title":"Accessibility mode on Android terminals","category":"default","creationDate":1717589640,"content":"<p>For shoppers with visual impairments, using a payment terminal can be challenging. Depending on your location, it can be a regulatory requirement to make your payment terminals accessible to shoppers who are visually impaired. After the accessibility mode is configured on your Adyen payment terminals, you can provide accessible payments for this group of shoppers.<\/p>\n<p>When making an accessible payment, the payment terminal provides the shopper with audio instructions. The terminal guides the shopper through the payment flow by reading out the instructions on the terminal screen. It reads out all UI elements that the shopper touches while sliding their finger over the terminal screen.<\/p>\n<p>To leave accessibility mode, you need to complete or cancel the payment.<\/p>\n<p>You can activate accessibility mode in the following ways:<\/p>\n<ul>\n<li><a href=\"\/pt\/point-of-sale\/android-terminals\/accessibility-mode\/accessibility-from-pos\">Accessibility from the POS app:<\/a> make a payment request with a Base64-encoded <code>Operation<\/code> object to enable the accessibility mode.<\/li>\n<li><a href=\"\/pt\/point-of-sale\/android-terminals\/accessibility-mode\/accessibility-from-terminal\">Accessibility mode from the terminal:<\/a>\n<ul>\n<li><a href=\"\/pt\/point-of-sale\/android-terminals\/accessibility-mode\/accessibility-from-terminal#activate-accessibility-mode-through-the-terminal-audio-jack-socket\">Through the terminal audio jack socket:<\/a> activate the mode through a pair of headphones.<\/li>\n<li><a href=\"\/pt\/point-of-sale\/android-terminals\/accessibility-mode#activate-accessibility-mode-with-the-accessibility-button\">With the accessibility button:<\/a> activate the mode by selecting the accessibility icon <img style=\"width: 18px;\" alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/50.android-terminals\/10.accessibility-mode\/accessibility.svg?decoding=auto&amp;fetchpriority=auto\" \/>.<\/li>\n<li><a href=\"\/pt\/point-of-sale\/android-terminals\/accessibility-mode\/accessibility-from-terminal#activate-accessibility-mode-with-the-pin-pad\">On the terminal PIN pad:<\/a> activate the mode by pressing a specific key on the terminal PIN pad.<\/li>\n<\/ul><\/li>\n<\/ul>\n<div class=\"next-steps\" id=\"next-steps\" >\n<a href=\"\/point-of-sale\/android-terminals\/accessibility-mode\/accessibility-from-pos\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><h6 class=\"next-steps__title\">From the POS app<\/h6><p>Activate accessibility mode from your POS app.<\/p><\/div><\/p><\/a><a href=\"\/point-of-sale\/android-terminals\/accessibility-mode\/accessibility-from-terminal\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><h6 class=\"next-steps__title\">From the terminal<\/h6><p>Activate accessibility mode from your terminal by selecting the accessibility icon, connecting a pair of headphones through the audio jack, or on the terminal PIN pad.<\/p><\/div><\/p><\/a><\/div>\n","url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/android-terminals\/accessibility-mode","articleFields":{"description":"Learn how to make the terminal read out instructions to make accessible payments for visually impaired shoppers.","feedback_component":true,"filters_component":false,"robots":"noindex,nofollow","last_edit_on":"02-09-2025 08:42","decision_tree":"[]","page_id":"e9aaacbd-115d-4105-b36b-2eef7e349cf2"},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/android-terminals\/accessibility-mode","title":"Accessibility mode on Android terminals","content":"For shoppers with visual impairments, using a payment terminal can be challenging. Depending on your location, it can be a regulatory requirement to make your payment terminals accessible to shoppers who are visually impaired. After the accessibility mode is configured on your Adyen payment terminals, you can provide accessible payments for this group of shoppers.\nWhen making an accessible payment, the payment terminal provides the shopper with audio instructions. The terminal guides the shopper through the payment flow by reading out the instructions on the terminal screen. It reads out all UI elements that the shopper touches while sliding their finger over the terminal screen.\nTo leave accessibility mode, you need to complete or cancel the payment.\nYou can activate accessibility mode in the following ways:\n\nAccessibility from the POS app: make a payment request with a Base64-encoded Operation object to enable the accessibility mode.\nAccessibility mode from the terminal:\n\nThrough the terminal audio jack socket: activate the mode through a pair of headphones.\nWith the accessibility button: activate the mode by selecting the accessibility icon .\nOn the terminal PIN pad: activate the mode by pressing a specific key on the terminal PIN pad.\n\n\n\nFrom the POS appActivate accessibility mode from your POS app.From the terminalActivate accessibility mode from your terminal by selecting the accessibility icon, connecting a pair of headphones through the audio jack, or on the terminal PIN pad.\n","type":"page","locale":"pt","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Terminais","lvl2":"Android terminals","lvl3":"Accessibility mode on Android terminals"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/point-of-sale","lvl2":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/android-terminals","lvl3":"\/pt\/point-of-sale\/android-terminals\/accessibility-mode"},"levels":4,"category":"In-person payments","category_color":"green","tags":["Accessibility","Android","terminals"]},"articleFiles":{"accessibility.svg":"<img style=\"width: 18px;\" alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/50.android-terminals\/10.accessibility-mode\/accessibility.svg?decoding=auto&amp;fetchpriority=auto\" \/>"}}