{"title":"Use case: Sale transaction with loyalty","category":"default","creationDate":1776961627,"content":"<p>This flow can be used for loyal customers recognized based on\u00a0card number will get the discount. It can also be used for up-selling with a use\u00a0of customer recognition.<\/p>\n<p><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/68.classic-library-deprecation\/59.classic-library-integrations\/10.use-cases-and-process-flows\/04.use-case-sale-transaction-with-loyalty\/noText_sale-transaction-with-loyalty.png\" \/><\/p>\n<h2 id=\"process-flow\">Process flow<\/h2>\n<ol>\n<li>\n<p>Associate enters amount, currency and merchant reference and starts a transaction.<\/p>\n<\/li>\n<li>\n<p>The terminal shows amount and currency and asks shopper to insert\/swipe card<\/p>\n<\/li>\n<li>\n<p>Shopper inserts or swipes the card.<\/p>\n<\/li>\n<li>\n<p>The card number is sent to the plataforma de pagamentos da Adyen, for a look up for DCR data (shopper reference, shopper email and card alias).<\/p>\n<\/li>\n<li>\n<p>POS retrieves discount from Merchant database, sends adjusted amount to PED<\/p>\n<\/li>\n<li>\n<p>PED shows discounted amount.<\/p>\n<\/li>\n<li>\n<p>After the card is presented to the terminal, the Customer Verification Method (CVM) method is determined. Common CVM methods are signature capture or PIN entry:\u00a0<\/p>\n<ul>\n<li>CVM is PIN entry.\n<ul>\n<li>For EMV transactions, the flow continues if the PIN is valid. If the entered PIN is not valid, the terminal prompts the shopper to retry up to three times. If three attempts are unsuccessful the terminal shows a message to the shopper.<\/li>\n<\/ul><\/li>\n<li>CVM is signature.\n<ul>\n<li>The signature can be captured on a screen or paper.\u00a0\n<ul>\n<li>For capture on screen: a terminal with touch screen has to be set up through Adyen's <a href=\"https:\/\/ca-live.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>. If the signature is unsuccessful, the tender cannot be authorized.<\/li>\n<li>For capture on paper: a merchant copy of the receipt is printed, the shopper can sign on the receipt. The cashier should accept or deny the signature: if the signature is not accepted, the tender cannot be authorized.<\/li>\n<\/ul><\/li>\n<\/ul><\/li>\n<\/ul>\n<\/li>\n<li>\n<p>The terminal sends an authorization request, after cardholder verification is secured.<\/p>\n<\/li>\n<li>\n<p>The plataforma de pagamentos da Adyen\u00a0sends Authorization response to the terminal.<\/p>\n<\/li>\n<li>\n<p>The terminal receives transaction results from the plataforma de pagamentos da Adyen.<\/p>\n<\/li>\n<li>\n<p>The POS library sends the final result callback to the cash register. The result can be: Approved, Declined, Cancelled or Error.<\/p>\n<\/li>\n<li>\n<p>The cash register receives the final result from the transaction.<\/p>\n<\/li>\n<\/ol>","url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/classic-library-deprecation\/classic-library-integrations\/use-cases-and-process-flows\/use-case-sale-transaction-with-loyalty","articleFields":{"id":"31494053","type":"page","_expandable":{"operations":""},"status":"current","last_edit_on":"21-05-2019 11:46"},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/classic-library-deprecation\/classic-library-integrations\/use-cases-and-process-flows\/use-case-sale-transaction-with-loyalty","title":"Use case: Sale transaction with loyalty","content":"This flow can be used for loyal customers recognized based on\u00a0card number will get the discount. It can also be used for up-selling with a use\u00a0of customer recognition.\n\nProcess flow\n\n\nAssociate enters amount, currency and merchant reference and starts a transaction.\n\n\nThe terminal shows amount and currency and asks shopper to insert\/swipe card\n\n\nShopper inserts or swipes the card.\n\n\nThe card number is sent to the plataforma de pagamentos da Adyen, for a look up for DCR data (shopper reference, shopper email and card alias).\n\n\nPOS retrieves discount from Merchant database, sends adjusted amount to PED\n\n\nPED shows discounted amount.\n\n\nAfter the card is presented to the terminal, the Customer Verification Method (CVM) method is determined. Common CVM methods are signature capture or PIN entry:\u00a0\n\nCVM is PIN entry.\n\nFor EMV transactions, the flow continues if the PIN is valid. If the entered PIN is not valid, the terminal prompts the shopper to retry up to three times. If three attempts are unsuccessful the terminal shows a message to the shopper.\n\nCVM is signature.\n\nThe signature can be captured on a screen or paper.\u00a0\n\nFor capture on screen: a terminal with touch screen has to be set up through Adyen's Customer Area. If the signature is unsuccessful, the tender cannot be authorized.\nFor capture on paper: a merchant copy of the receipt is printed, the shopper can sign on the receipt. The cashier should accept or deny the signature: if the signature is not accepted, the tender cannot be authorized.\n\n\n\n\n\nThe terminal sends an authorization request, after cardholder verification is secured.\n\n\nThe plataforma de pagamentos da Adyen\u00a0sends Authorization response to the terminal.\n\n\nThe terminal receives transaction results from the plataforma de pagamentos da Adyen.\n\n\nThe POS library sends the final result callback to the cash register. The result can be: Approved, Declined, Cancelled or Error.\n\n\nThe cash register receives the final result from the transaction.\n\n","type":"page","locale":"pt","boost":15,"hierarchy":{"lvl0":"Home","lvl1":"Terminais","lvl2":"Deprecation of classic libraries","lvl3":"Library integrations","lvl4":"Use cases and process flows","lvl5":"Use case: Sale transaction with loyalty"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/point-of-sale","lvl2":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/classic-library-deprecation","lvl3":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/classic-library-deprecation\/classic-library-integrations","lvl4":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/classic-library-deprecation\/classic-library-integrations\/use-cases-and-process-flows","lvl5":"\/pt\/point-of-sale\/classic-library-deprecation\/classic-library-integrations\/use-cases-and-process-flows\/use-case-sale-transaction-with-loyalty"},"levels":6,"category":"In-person payments","category_color":"green","tags":["case:","transaction","loyalty"]},"articleFiles":{"noText_sale-transaction-with-loyalty.png":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/68.classic-library-deprecation\/59.classic-library-integrations\/10.use-cases-and-process-flows\/04.use-case-sale-transaction-with-loyalty\/noText_sale-transaction-with-loyalty.png\" \/>"}}
