{"title":"Use case: Sale with Dynamic Currency Conversion","category":"default","creationDate":1776961627,"content":"

Dynamic Currency Conversion allows your shoppers\u00a0to pay in their home currency when using Visa and Mastercard.\u00a0The terminal must be configured to allow DCC.<\/p>\n

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Contact Support Team<\/a>\u00a0to enable this setting.<\/p>\n<\/div><\/div>\n

When the terminal detects a card with a default currency that differs from the merchant's currency, it offers DCC to the shopper. The terminal shows full details of the exchange rate to the shopper to help the shopper decide whether to convert. The same information is displayed on the cash register for the merchant.<\/p>\n

The shopper either accepts or rejects the DCC offer and proceeds with the selected amount and currency. If DCC is selected, related information is shown on the receipt.<\/p>\n

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Process flow<\/h2>\n
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  1. \n

    Associate enters amount, currency and merchant reference and starts a transaction.<\/p>\n<\/li>\n

  2. \n

    The terminal shows amount and currency and asks the shopper to insert\/swipe card.<\/p>\n<\/li>\n

  3. \n

    The shopper inserts or swipes their card.<\/p>\n<\/li>\n

  4. \n

    The merchant account may be configured to accept DCC.\u00a0<\/p>\n<\/li>\n

  5. \n

    After the card is swiped or inserted, the country\/region of origin is known, and the currency of the shopper is offered. DCC quote is shown on the PED.<\/p>\n<\/li>\n

  6. \n

    If the shopper accepts the DCC quote, the transaction continues in the chosen (shoppers) currency.<\/p>\n<\/li>\n

  7. \n

    If the shopper declines the DCC quote, the transaction continues in the merchants currency.<\/p>\n<\/li>\n

  8. \n

    After the card is presented to the terminal, the Customer Verification Method (CVM) method is determined. Common CVM methods are signature capture or PIN entry:<\/p>\n

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    1. \n

      CVM is PIN entry.<\/p>\n