{"title":"P630 user manual","category":"default","creationDate":1713519780,"content":"<script type=\"text\/javascript\">\nfunction trackPrintButton(){\n    let printAnalytics = new Analytics();\n    let printPageUrl = '\/pt\/point-of-sale\/user-manuals\/p630-user-manual';\n\n    printAnalytics.trackEvent({\n        'event': 'print',\n        'event_category': 'print',\n        'event_action': 'print page',\n        'event_label': 'print page: ' + printPageUrl\n    });\n\n    window.print();\n}\n<\/script>\n<button onclick=\"trackPrintButton();\" class=\"adl-button\">Print this page<\/button>\n<p><br><\/p>\n<div class=\"row\" style=\"align-items: center;justify-content: center;\">\n<div class=\"col col-12 col-md-6\" style=\"background-color:transparent;;\"><div style=\"text-align: center;\"><p><img alt=\"\" src=\"\/user\/pages\/reuse\/terminal-manuals\/photos\/noText_p630.png\"><\/p><\/div><\/div><div class=\"col col-12 col-md-6\" style=\"background-color:transparent;;\"><h3 id=\"components\" class=\"no-border\">Supplied components<\/h3><ul><li>\nP630 payment terminal\n<\/li><li>USB cable and region-specific power plug for charging<\/li><li>Accessories depending on the connection type, for example an Ethernet dongle<\/li><\/ul><\/div><\/div>\n<h2 id=\"quickstart\">Get started<\/h2>\n<p>These are the steps to get your new P630 payment terminal up and running. Some steps include a link to more detailed instructions.<\/p>\n<ol>\n<li><a href=\"#inspection\">Inspect the terminal<\/a>.<\/li>\n<li>Turn on the terminal: connect the terminal to a power supply, then press and hold the power button until the display turns on.<br \/>\nLet the battery charge for at least four hours while you continue with the next steps.<\/li>\n<li>On the <strong>Welcome<\/strong> screen, select your language.<\/li>\n<li><a href=\"#connect-to-network\">Connect the terminal to your network<\/a>.<\/li>\n<li>On the <strong>Confirm store<\/strong> screen, assign the terminal to your store by selecting the check mark button. If the store shown is not your store, use the edit button to change it.\n <div class=\"sc-notice info\"><div>\n<p>If the <strong>store<\/strong> screen doesn't show, wait until the next synchronization with the Adyen platform (on average three hours) and try again.<\/p>\n <\/div><\/div><\/li>\n<\/ol>\n<p>When you have completed these steps, you are ready to process payments!<\/p>\n<h2 id=\"inspection\">Inspect the terminal<\/h2>\n<p>Como os terminais processam dados confidenciais do cart\u00e3o, \u00e9 importante garantir que o terminal que voc\u00ea recebeu seja o terminal Adyen correto e que n\u00e3o tenha sido adulterado. Se alguma das seguintes verifica\u00e7\u00f5es falhar, entre em contato com nossa <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a> imediatamente.<\/p>\n<ol>\n<li>\n<p>Verifique se a caixa que cont\u00e9m o terminal n\u00e3o foi aberta e se o selo de seguran\u00e7a est\u00e1 intacto.<br \/>\nO selo de seguran\u00e7a \u00e9 uma etiqueta vermelha com um c\u00f3digo de barras e um n\u00famero, colada na tampa da caixa.<\/p>\n<\/li>\n<li>\n<p>Se voc\u00ea tiver acesso \u00e0 <a href=\"https:\/\/ca-live.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a> da Adyen, fa\u00e7a o login e, em <strong>Point of sale<\/strong>, localize o pedido do seu terminal. Ent\u00e3o:<\/p>\n<ul>\n<li>Verifique se o <strong>terminal serial number<\/strong> (S\/N) na caixa \u00e9 igual ao da \u00e1rea do cliente.<\/li>\n<li>Verifique se o <strong>security seal number<\/strong> na caixa \u00e9 igual ao da \u00e1rea do cliente.<\/li>\n<li>\n<p>Usando as informa\u00e7\u00f5es de <strong>track &amp; trace<\/strong> na \u00e1rea do cliente, acompanhe o pedido com a transportadora para verificar se eles confirmam a entrega do terminal de pagamento.<\/p>\n<!-- list separator -->\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Quebre o selo de seguran\u00e7a, retire o terminal da caixa e verifique se o <strong>terminal serial number<\/strong> (S\/N) no pr\u00f3prio terminal \u00e9 o mesmo que o n\u00famero de s\u00e9rie na caixa.<\/p>\n<\/li>\n<li>\n<p>Inspecione o terminal quanto a adultera\u00e7\u00e3o. Verifique se faltam veda\u00e7\u00f5es ou parafusos, fios ou etiquetas adicionais, orif\u00edcios no dispositivo e qualquer coisa inserida ou conectada a qualquer parte do terminal, como o leitor de cart\u00f5es ou as portas.<\/p>\n<\/li>\n<\/ol>\n<h2 id=\"connect-to-network\">Connect to your network<\/h2>\n<p>Connect your terminal to the internet so that it can communicate with the plataforma de pagamentos da Adyen and your own back-end systems.<\/p>\n<p><\/p>\n<h3 id=\"connect-wi-fi\">Connect to Wi-Fi<\/h3>\n<ol>\n<li>After selecting your language on the <strong>Welcome<\/strong> screen, select the arrow button: <br><img style=\"width: 40px;\" alt=\"\" src=\"\/user\/pages\/reuse\/terminal-manuals\/android-network\/bttn-round-icon.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/li>\n<li>On the <strong>Setup Wi-Fi<\/strong> screen, select the <strong>+<\/strong> sign.<\/li>\n<li>Turn on the <strong>WLAN<\/strong> toggle switch.<\/li>\n<li>Select a Wi-Fi network from the list, or select the <strong>+<\/strong> sign and add the name (SSID) of the Wi-Fi network.<\/li>\n<li>Enter the Wi-Fi password.<\/li>\n<li>Select <strong>OK<\/strong>.<br \/>\nThe terminal sets the network as default automatically, and connects to it.<br \/>\nYou'll now see a Wi-Fi icon at the top of the display.<\/li>\n<\/ol>\n<h4>Updating the connection settings<\/h4>\n<p>If you need to change Wi-Fi usage later:<\/p>\n<ol>\n<li>Select <strong>Settings<\/strong> &gt; <strong>Network<\/strong>.<\/li>\n<li>Enter your passcode.<\/li>\n<li>Select <strong>Wi-Fi<\/strong>. You can now:\n<ul>\n<li>Turn Wi-Fi on or off using the <strong>WLAN<\/strong> toggle switch.<\/li>\n<li>Add another network as described above.\n<\/li>\n<\/ul><\/li>\n<\/ol>\n<h2 id=\"payment-terminal-menus\">Payment terminal menus<\/h2>\n<p>Your payment terminals have a menu with options related to payments, and a menu with options related to configuration. The access to some menu options is protected by passcodes.<\/p>\n<p>The menu icons are disabled on P630. To access the terminal menus, on the keypad:<\/p>\n<ul>\n<li>For the <strong>Settings<\/strong> menu, press <strong>9<\/strong> and then the <strong>Confirm<\/strong> key <strong><img alt=\"\" src=\"\/images\/e\/1\/f\/d\/f\/e1fdf2ab953d26666e876b743ce54acaa22e7206-confirm2x.png\" \/><\/strong>.<\/li>\n<li>For the <strong>Transactions<\/strong> menu press <strong>8<\/strong> and then the <strong>Confirm<\/strong> key <strong><img alt=\"\" src=\"\/images\/e\/1\/f\/d\/f\/e1fdf2ab953d26666e876b743ce54acaa22e7206-confirm2x.png\" \/><\/strong>.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: center;\">Menu\/Button<\/th>\n<th style=\"text-align: left;\">Description<\/th>\n<th style=\"text-align: left;\">Passcode<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><img alt=\"\" src=\"\/user\/pages\/reuse\/terminal-manuals\/android-menus\/menu-settings.png\" \/> <br> <strong>Settings<\/strong><\/td>\n<td style=\"text-align: left;\"><ul><li markdown=\"1\"><strong>Device info<\/strong>: view information about the payment terminal, like the serial number, configuration version, and store details. Update the software version. Scan to connect to the terminal.<\/li><li markdown=\"1\"><strong>Network<\/strong>: enable and configure network connections. Turn <a href=\"#airplane-mode\">airplane mode<\/a> on\/off.<\/li><li markdown=\"1\"><strong>Configuration<\/strong>: view, update, or remove the configuration version.<\/li><li markdown=\"1\"><strong>Display<\/strong>: adjust the screen brightness.<\/li><li markdown=\"1\"><strong>Diagnostics<\/strong>: run network connection tests or send us a <a href=\"\/pt\/point-of-sale\/pos-troubleshooting\/hardware-tests#send-a-diagnostic-report\">diagnostic report<\/a>.<\/li><li markdown=\"1\"><strong>Apps<\/strong>: overview of the apps and certificates installed on the terminal. If an app is scheduled to be installed or removed, this action is carried out when you open this menu.<\/li><li markdown=\"1\"><strong>Power<\/strong>: restart the terminal.<\/li><\/ul><\/td>\n<td style=\"text-align: left;\"><ul><li markdown=\"1\">No passcode required:<ul><li markdown=\"1\"><strong>Device info<\/strong><\/li><li markdown=\"1\"><strong>Diagnostics<\/strong><\/li><li markdown=\"1\"><strong>Display<\/strong><\/li><\/ul><\/li> <li markdown=\"1\"><a href=\"\/pt\/point-of-sale\/menu-access?tab=manage_passcodes_in_the_customer_area_1#manage-passcodes\">Admin &amp; Settings<\/a> passcode required:<ul><li markdown=\"1\"><strong>Apps<\/strong><\/li><li markdown=\"1\"><strong>Configuration<\/strong><\/li><li markdown=\"1\"><strong>Network<\/strong><\/li><li markdown=\"1\"><strong>Device info<\/strong>&gt; <strong>Software version<\/strong><\/li><li markdown=\"1\"><strong>Power<\/strong><\/li><\/ul><\/li><\/ul><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><img alt=\"\" src=\"\/user\/pages\/reuse\/terminal-manuals\/android-menus\/menu-transactions.png\" \/> <br> <strong>Transactions<\/strong><\/td>\n<td style=\"text-align: left;\"><ul><li markdown=\"1\"><strong>History<\/strong>: view transactions stored on the terminal.<\/li> <li markdown=\"1\"><strong>Totals<\/strong>: view a transaction totals report. Reset transaction totals.<\/li><li markdown=\"1\"><strong>New transaction<\/strong>: <strong>Refund<\/strong>, <strong>MOTO payment<\/strong>, <strong>MOTO refund<\/strong>, <strong>Manual key entry<\/strong> as a standalone terminal. Select the AID priority.<\/li><\/ul><\/td>\n<td style=\"text-align: left;\"><ul><li markdown=\"1\"><a href=\"\/pt\/point-of-sale\/menu-access?tab=manage_passcodes_in_the_customer_area_1#manage-passcodes\">Transactions<\/a> passcode required:<\/li><ul><li markdown=\"1\"><strong>History<\/strong><\/li><li markdown=\"1\"><strong>Totals<\/strong><\/li><li markdown=\"1\"><strong>New transaction<\/strong><\/li><\/ul><li markdown=\"1\"><a href=\"\/pt\/point-of-sale\/menu-access?tab=manage_passcodes_in_the_customer_area_1#manage-passcodes\">Refunds<\/a> passcode required:<ul><li markdown=\"1\"><strong>New transaction<\/strong> &gt; <strong>Refund<\/strong><\/li><\/ul><\/li><\/ul><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You can <a href=\"\/pt\/point-of-sale\/pos-troubleshooting\/terminal-turns-on\/admin-pin#get-passcode\">get the passcodes from your Customer Area<\/a> or from your company's admin user.<\/p>\n<h2 id=\"info-menu\">Device info<\/h2>\n<p>To view information about the terminal:<\/p>\n<ul>\n<li>Open the <strong>Device info<\/strong> screen by pressing <strong>5<\/strong> and then the <strong>Confirm<\/strong> key <strong><img alt=\"\" src=\"\/images\/e\/1\/f\/d\/f\/e1fdf2ab953d26666e876b743ce54acaa22e7206-confirm2x.png\" \/><\/strong> on the terminal keypad.<\/li>\n<\/ul>\n<p>The screen shows:<\/p>\n<ul>\n<li>Model, serial number, and IP address of the terminal.<\/li>\n<li>Software version that the terminal currently uses.<\/li>\n<li>The configuration version.<\/li>\n<li>Merchant account that the terminal belongs to.<\/li>\n<li>The store that the terminal is boarded to, and the store address.<\/li>\n<li>A button to show a QR code with device info.<br \/>\nWhen you contact our <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a>, they may ask you to scan this QR code.<\/li>\n<\/ul>\n<h2 id=\"print-totals\">View and reset totals<\/h2>\n<p>The terminal can generate a Totals report. This gives an overview of the total amounts for sales, refunds, gratuities (tips), and cancellations that the terminal processed since the last reset of the report. By resetting the report, you can use this functionality to get day totals or shift totals.<\/p>\n<p><\/p>\n<p>To obtain the Totals report:<\/p>\n<ol>\n<li>Select <strong>Transactions<\/strong> &gt; <strong>Totals<\/strong>.<\/li>\n<li>Enter the Transactions menu passcode.<\/li>\n<li>You can now:\n<ul>\n<li>View a Totals report for the period shown at the top of the report.<\/li>\n<li>Start a new reporting period by selecting the reset button: <br><img style=\"width: 50px;\" alt=\"\" src=\"\/user\/pages\/reuse\/terminal-manuals\/android-totals\/bttn-refresh.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/li>\n<li>Access the report from the previous reporting period.<\/li>\n<\/ul><\/li>\n<\/ol>\n<h3>Resetting automatically<\/h3>\n<p>To automatically reset the Totals every day at a specific hour, contact our <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a>.<\/p>\n<h2>Airplane mode<\/h2>\n<p>For the airline industry the payment terminal has an airplane mode. When preparing for take-off, turning on airplane mode is the quickest way to turn off all cellular and other network connections on the terminal.<\/p>\n<p>When you turn airplane mode off again, the previous connections are restored.<\/p>\n<h3>Enable airplane mode<\/h3>\n<p>To be able to use airplane mode, contact our <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a> and ask them to enable this feature. The <strong>Network<\/strong> menu on the terminal will then include an <strong>Airplane mode<\/strong> option.<\/p>\n<h3>Use airplane mode<\/h3>\n<p>To turn on airplane mode:<\/p>\n<ol>\n<li>On the terminal, select <strong>Settings<\/strong> &gt; <strong>Network<\/strong>.<\/li>\n<li>Enter the passcode.<\/li>\n<li>In the <strong>Network<\/strong> menu, turn on the <strong>Airplane mode<\/strong> toggle.<br \/>\nAll connections (Wi-Fi, Bluetooth, and Cellular) are now <em>Off<\/em>.<\/li>\n<\/ol>\n<p>To turn off airplane mode:<\/p>\n<ol>\n<li>On the terminal, select <strong>Settings<\/strong> &gt; <strong>Network<\/strong>.<\/li>\n<li>Enter the passcode.<\/li>\n<li>In the <strong>Network<\/strong> menu, turn off the <strong>Airplane mode<\/strong> toggle.<br \/>\nAll previous connections (Wi-Fi, Bluetooth, and Cellular) are now restored.<\/li>\n<\/ol>\n<h2 id=\"troubleshooting\">Troubleshooting<\/h2>\n<h3>Self-service<\/h3>\n<p>If there is an issue with your payment terminal, first try to diagnose and solve the issue yourself, using our <a href=\"\/pt\/point-of-sale\/pos-troubleshooting\">Troubleshooting documentation<\/a>. In many cases, this is the quickest solution.<\/p>\n<h3 id=\"request-assistance\">Ask for assistance<\/h3>\n<p>If you cannot resolve the issue using the Troubleshooting documentation, contact to our <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a>.<\/p>\n<p>Provide the following information:<\/p>\n<ul>\n<li>Merchant account.<\/li>\n<li>PSP reference of the transaction, if applicable.<\/li>\n<li>Terminal serial number. This number is available in the <a href=\"#info-menu\">Device info<\/a> and also printed on the back of the terminal (for example, S\/N:123-456-789).<\/li>\n<\/ul>","url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals\/p630-user-manual","articleFields":{"description":"Get started with the P630 payment terminal.","parameters":{"model":"P630"},"feedback_component":true,"filters_component":false,"decision_tree":"[]","page_id":"3c387918-bf67-4449-8612-55ea32799f52","last_edit_on":"15-12-2025 10:07"},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals\/p630-user-manual","title":"P630 user manual","content":"\nfunction trackPrintButton(){\n    let printAnalytics = new Analytics();\n    let printPageUrl = '\/pt\/point-of-sale\/user-manuals\/p630-user-manual';\n\n    printAnalytics.trackEvent({\n        'event': 'print',\n        'event_category': 'print',\n        'event_action': 'print page',\n        'event_label': 'print page: ' + printPageUrl\n    });\n\n    window.print();\n}\n\nPrint this page\n\n\nSupplied components\nP630 payment terminal\nUSB cable and region-specific power plug for chargingAccessories depending on the connection type, for example an Ethernet dongle\nGet started\nThese are the steps to get your new P630 payment terminal up and running. Some steps include a link to more detailed instructions.\n\nInspect the terminal.\nTurn on the terminal: connect the terminal to a power supply, then press and hold the power button until the display turns on.\nLet the battery charge for at least four hours while you continue with the next steps.\nOn the Welcome screen, select your language.\nConnect the terminal to your network.\nOn the Confirm store screen, assign the terminal to your store by selecting the check mark button. If the store shown is not your store, use the edit button to change it.\n \nIf the store screen doesn't show, wait until the next synchronization with the Adyen platform (on average three hours) and try again.\n \n\nWhen you have completed these steps, you are ready to process payments!\nInspect the terminal\nComo os terminais processam dados confidenciais do cart\u00e3o, \u00e9 importante garantir que o terminal que voc\u00ea recebeu seja o terminal Adyen correto e que n\u00e3o tenha sido adulterado. Se alguma das seguintes verifica\u00e7\u00f5es falhar, entre em contato com nossa Support Team imediatamente.\n\n\nVerifique se a caixa que cont\u00e9m o terminal n\u00e3o foi aberta e se o selo de seguran\u00e7a est\u00e1 intacto.\nO selo de seguran\u00e7a \u00e9 uma etiqueta vermelha com um c\u00f3digo de barras e um n\u00famero, colada na tampa da caixa.\n\n\nSe voc\u00ea tiver acesso \u00e0 Customer Area da Adyen, fa\u00e7a o login e, em Point of sale, localize o pedido do seu terminal. Ent\u00e3o:\n\nVerifique se o terminal serial number (S\/N) na caixa \u00e9 igual ao da \u00e1rea do cliente.\nVerifique se o security seal number na caixa \u00e9 igual ao da \u00e1rea do cliente.\n\nUsando as informa\u00e7\u00f5es de track &amp; trace na \u00e1rea do cliente, acompanhe o pedido com a transportadora para verificar se eles confirmam a entrega do terminal de pagamento.\n\n\n\n\n\nQuebre o selo de seguran\u00e7a, retire o terminal da caixa e verifique se o terminal serial number (S\/N) no pr\u00f3prio terminal \u00e9 o mesmo que o n\u00famero de s\u00e9rie na caixa.\n\n\nInspecione o terminal quanto a adultera\u00e7\u00e3o. Verifique se faltam veda\u00e7\u00f5es ou parafusos, fios ou etiquetas adicionais, orif\u00edcios no dispositivo e qualquer coisa inserida ou conectada a qualquer parte do terminal, como o leitor de cart\u00f5es ou as portas.\n\n\nConnect to your network\nConnect your terminal to the internet so that it can communicate with the plataforma de pagamentos da Adyen and your own back-end systems.\n\nConnect to Wi-Fi\n\nAfter selecting your language on the Welcome screen, select the arrow button: \nOn the Setup Wi-Fi screen, select the + sign.\nTurn on the WLAN toggle switch.\nSelect a Wi-Fi network from the list, or select the + sign and add the name (SSID) of the Wi-Fi network.\nEnter the Wi-Fi password.\nSelect OK.\nThe terminal sets the network as default automatically, and connects to it.\nYou'll now see a Wi-Fi icon at the top of the display.\n\nUpdating the connection settings\nIf you need to change Wi-Fi usage later:\n\nSelect Settings &gt; Network.\nEnter your passcode.\nSelect Wi-Fi. You can now:\n\nTurn Wi-Fi on or off using the WLAN toggle switch.\nAdd another network as described above.\n\n\n\nPayment terminal menus\nYour payment terminals have a menu with options related to payments, and a menu with options related to configuration. The access to some menu options is protected by passcodes.\nThe menu icons are disabled on P630. To access the terminal menus, on the keypad:\n\nFor the Settings menu, press 9 and then the Confirm key .\nFor the Transactions menu press 8 and then the Confirm key .\n\n\n\n\nMenu\/Button\nDescription\nPasscode\n\n\n\n\n  Settings\nDevice info: view information about the payment terminal, like the serial number, configuration version, and store details. Update the software version. Scan to connect to the terminal.Network: enable and configure network connections. Turn airplane mode on\/off.Configuration: view, update, or remove the configuration version.Display: adjust the screen brightness.Diagnostics: run network connection tests or send us a diagnostic report.Apps: overview of the apps and certificates installed on the terminal. If an app is scheduled to be installed or removed, this action is carried out when you open this menu.Power: restart the terminal.\nNo passcode required:Device infoDiagnosticsDisplay Admin &amp; Settings passcode required:AppsConfigurationNetworkDevice info&gt; Software versionPower\n\n\n  Transactions\nHistory: view transactions stored on the terminal. Totals: view a transaction totals report. Reset transaction totals.New transaction: Refund, MOTO payment, MOTO refund, Manual key entry as a standalone terminal. Select the AID priority.\nTransactions passcode required:HistoryTotalsNew transactionRefunds passcode required:New transaction &gt; Refund\n\n\n\nYou can get the passcodes from your Customer Area or from your company's admin user.\nDevice info\nTo view information about the terminal:\n\nOpen the Device info screen by pressing 5 and then the Confirm key  on the terminal keypad.\n\nThe screen shows:\n\nModel, serial number, and IP address of the terminal.\nSoftware version that the terminal currently uses.\nThe configuration version.\nMerchant account that the terminal belongs to.\nThe store that the terminal is boarded to, and the store address.\nA button to show a QR code with device info.\nWhen you contact our Support Team, they may ask you to scan this QR code.\n\nView and reset totals\nThe terminal can generate a Totals report. This gives an overview of the total amounts for sales, refunds, gratuities (tips), and cancellations that the terminal processed since the last reset of the report. By resetting the report, you can use this functionality to get day totals or shift totals.\n\nTo obtain the Totals report:\n\nSelect Transactions &gt; Totals.\nEnter the Transactions menu passcode.\nYou can now:\n\nView a Totals report for the period shown at the top of the report.\nStart a new reporting period by selecting the reset button: \nAccess the report from the previous reporting period.\n\n\nResetting automatically\nTo automatically reset the Totals every day at a specific hour, contact our Support Team.\nAirplane mode\nFor the airline industry the payment terminal has an airplane mode. When preparing for take-off, turning on airplane mode is the quickest way to turn off all cellular and other network connections on the terminal.\nWhen you turn airplane mode off again, the previous connections are restored.\nEnable airplane mode\nTo be able to use airplane mode, contact our Support Team and ask them to enable this feature. The Network menu on the terminal will then include an Airplane mode option.\nUse airplane mode\nTo turn on airplane mode:\n\nOn the terminal, select Settings &gt; Network.\nEnter the passcode.\nIn the Network menu, turn on the Airplane mode toggle.\nAll connections (Wi-Fi, Bluetooth, and Cellular) are now Off.\n\nTo turn off airplane mode:\n\nOn the terminal, select Settings &gt; Network.\nEnter the passcode.\nIn the Network menu, turn off the Airplane mode toggle.\nAll previous connections (Wi-Fi, Bluetooth, and Cellular) are now restored.\n\nTroubleshooting\nSelf-service\nIf there is an issue with your payment terminal, first try to diagnose and solve the issue yourself, using our Troubleshooting documentation. In many cases, this is the quickest solution.\nAsk for assistance\nIf you cannot resolve the issue using the Troubleshooting documentation, contact to our Support Team.\nProvide the following information:\n\nMerchant account.\nPSP reference of the transaction, if applicable.\nTerminal serial number. This number is available in the Device info and also printed on the back of the terminal (for example, S\/N:123-456-789).\n","type":"page","locale":"pt","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Terminais","lvl2":"Get started manuals","lvl3":"P630 user manual"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/point-of-sale","lvl2":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals","lvl3":"\/pt\/point-of-sale\/user-manuals\/p630-user-manual"},"levels":4,"category":"In-person payments","category_color":"green","tags":["manual"]}}