{"title":"S1U2 user manual","category":"default","creationDate":1606491060,"content":"<script type=\"text\/javascript\">\nfunction trackPrintButton(){\n    let printAnalytics = new Analytics();\n    let printPageUrl = '\/pt\/point-of-sale\/user-manuals\/s1u2-user-manual';\n\n    printAnalytics.trackEvent({\n        'event': 'print',\n        'event_category': 'print',\n        'event_action': 'print page',\n        'event_label': 'print page: ' + printPageUrl\n    });\n\n    window.print();\n}\n<\/script>\n<button onclick=\"trackPrintButton();\" class=\"adl-button\">Print this page<\/button>\n<p><br><\/p>\n<div class=\"row\" style=\"align-items: center;justify-content: center;\">\n<div class=\"col col-12 col-md-6\" style=\"background-color:transparent;;\"><p><img alt=\"\" src=\"\/user\/pages\/reuse\/terminal-manuals\/photos\/noText_S1U2.png\"><\/p><\/div><div class=\"col col-12 col-md-6\" style=\"background-color:transparent;;\"><h3 id=\"components\" class=\"no-border\">Supplied components<\/h3><ul><li>\nS1U2 payment terminal\n<\/li><li>Cable that connects the terminal to the ethernet cable, audio output, and the region-specific power plug for charging<\/li><li><a href=\"\/pt\/point-of-sale\/android-terminals\/scan-barcode\">Barcode scanning<\/a> camera<\/li><li>Cellular communication antenna<\/li><li>eSIM card (pre-installed)<\/li><li>USB cable<\/li><\/ul><p>The S1U2 is an all-in-one Android payment terminal suitable for unattended environments and outdoor use. It has a front camera and a barcode scanner and allows shoppers to pay by swiping, inserting, or tapping their card or mobile wallet.<\/p><\/div><\/div>\n<h2 id=\"quickstart\">Get started<\/h2>\n<p>Get your new unattended terminal up and running:<\/p>\n<ol>\n<li><a href=\"#assign\">Assign the terminal to your store<\/a>.<\/li>\n<li><a href=\"#inspection\">Inspect the terminal<\/a>.<\/li>\n<li>Set up the S1U2 terminal:\n<ol>\n<li><a href=\"#mount-units\">Mount the terminal<\/a> in the front panel of the kiosk or self-service machine.<\/li>\n<li><a href=\"#connect-cables\">Connect the cables<\/a>.<\/li>\n<li><a href=\"#board-ux-terminal\">Board the terminal<\/a>.<\/li>\n<li><a href=\"#update-firmware\">Update the terminal software<\/a>.<\/li>\n<\/ol><\/li>\n<li>Do any remaining steps related to mounting the terminal.<\/li>\n<\/ol>\n<p>When you have completed these steps, you are ready to process payments!<\/p>\n<h2 id=\"assign\">Assign the terminal<\/h2>\n<p>During the installation, the S1U2 terminal obtains its configuration by boarding itself to your store. Contrary to most other terminals, you always need to assign an unattended terminal to a store before boarding the terminal.<\/p>\n<ul>\n<li>Assign the terminal to your store <a href=\"\/pt\/point-of-sale\/managing-terminals\/assign-terminals#step-1-pre-assign-the-terminal-to-a-store\">using your Customer Area<\/a> or <a href=\"\/pt\/point-of-sale\/automating-terminal-management\/assign-terminals-api\">using API calls<\/a>.<\/li>\n<\/ul>\n<h2 id=\"inspection\">Inspect the terminal<\/h2>\n<p>Como os terminais processam dados confidenciais do cart\u00e3o, \u00e9 importante garantir que o terminal que voc\u00ea recebeu seja o terminal Adyen correto e que n\u00e3o tenha sido adulterado. Se alguma das seguintes verifica\u00e7\u00f5es falhar, entre em contato com nossa <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a> imediatamente.<\/p>\n<ol>\n<li>\n<p>Verifique se a caixa que cont\u00e9m o terminal n\u00e3o foi aberta e se o selo de seguran\u00e7a est\u00e1 intacto.<br \/>\nO selo de seguran\u00e7a \u00e9 uma etiqueta vermelha com um c\u00f3digo de barras e um n\u00famero, colada na tampa da caixa.<\/p>\n<\/li>\n<li>\n<p>Se voc\u00ea tiver acesso \u00e0 <a href=\"https:\/\/ca-live.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a> da Adyen, fa\u00e7a o login e, em <strong>Point of sale<\/strong>, localize o pedido do seu terminal. Ent\u00e3o:<\/p>\n<ul>\n<li>Verifique se o <strong>terminal serial number<\/strong> (S\/N) na caixa \u00e9 igual ao da \u00e1rea do cliente.<\/li>\n<li>Verifique se o <strong>security seal number<\/strong> na caixa \u00e9 igual ao da \u00e1rea do cliente.<\/li>\n<li>\n<p>Usando as informa\u00e7\u00f5es de <strong>track &amp; trace<\/strong> na \u00e1rea do cliente, acompanhe o pedido com a transportadora para verificar se eles confirmam a entrega do terminal de pagamento.<\/p>\n<!-- list separator -->\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Quebre o selo de seguran\u00e7a, retire o terminal da caixa e verifique se o <strong>terminal serial number<\/strong> (S\/N) no pr\u00f3prio terminal \u00e9 o mesmo que o n\u00famero de s\u00e9rie na caixa.<\/p>\n<\/li>\n<li>\n<p>Inspecione o terminal quanto a adultera\u00e7\u00e3o. Verifique se faltam veda\u00e7\u00f5es ou parafusos, fios ou etiquetas adicionais, orif\u00edcios no dispositivo e qualquer coisa inserida ou conectada a qualquer parte do terminal, como o leitor de cart\u00f5es ou as portas.<\/p>\n<\/li>\n<\/ol>\n<h2 id=\"mount-units\">Mount the terminal<\/h2>\n<p>You need to mount the S1U2 payment terminal on your vending, ticketing, multimedia kiosk, or other self-service solutions. To learn how to mount S1U2, see:<\/p>\n<ul>\n<li>The installation instructions from the manufacturer of your self-service machine.<\/li>\n<li>The <a href=\"\/pt\/point-of-sale\/user-manuals\/s1u2-user-manual\/S1U2-installation-reference-guide.pdf\">installation instructions from Castles<\/a>, the manufacturer of the S1U2 payment terminals. <\/li>\n<\/ul>\n<h2 id=\"connect-cables\">Connect the cables<\/h2>\n<ol>\n<li>Connect the MDB harness cable to the back of the terminal. This cable connects the terminal to the power supply, and optionally to the audio output device.\n<div class=\"notices green\">\n<p>You cannot use the MDB harness cable to connect the Ethernet cable. You need to connect it directly into the terminal between the MDB slot and the SIM\/SAM card slots.<\/p>\n<\/div><\/li>\n<li>Connect the cellular communication antenna cable to the antenna slot with the label MAIN. To boost the signal, you can also connect two antennas.<\/li>\n<li>If your use case requires it, connect your self-service device to the S1U2 using the USB-A or USB-C slots on the back.<\/li>\n<\/ol>\n<p>The S1U2 terminal now starts up.<\/p>\n<h2 id=\"connect-to-network\">Connect to your network<\/h2>\n<p>Connect your terminal to the internet so that it can communicate with the plataforma de pagamentos da Adyen and your own back-end systems.<\/p>\n<p><\/p>\n<h3 id=\"connect-wi-fi\">Connect to Wi-Fi<\/h3>\n<ol>\n<li>After selecting your language on the <strong>Welcome<\/strong> screen, select the arrow button: <br><img style=\"width: 40px;\" alt=\"\" src=\"\/user\/pages\/reuse\/terminal-manuals\/android-network\/bttn-round-icon.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/li>\n<li>On the <strong>Setup Wi-Fi<\/strong> screen, select the <strong>+<\/strong> sign.<\/li>\n<li>Turn on the <strong>WLAN<\/strong> toggle switch.<\/li>\n<li>Select a Wi-Fi network from the list, or select the <strong>+<\/strong> sign and add the name (SSID) of the Wi-Fi network.<\/li>\n<li>Enter the Wi-Fi password.<\/li>\n<li>Select <strong>OK<\/strong>.<br \/>\nThe terminal sets the network as default automatically, and connects to it.<br \/>\nYou'll now see a Wi-Fi icon at the top of the display.<\/li>\n<\/ol>\n<h4>Updating the connection settings<\/h4>\n<p>If you need to change Wi-Fi usage later:<\/p>\n<ol>\n<li>Select <strong>Settings<\/strong> &gt; <strong>Network<\/strong>.<\/li>\n<li>Enter your passcode.<\/li>\n<li>Select <strong>Wi-Fi<\/strong>. You can now:\n<ul>\n<li>Turn Wi-Fi on or off using the <strong>WLAN<\/strong> toggle switch.<\/li>\n<li>Add another network as described above.\n<\/li>\n<\/ul><\/li>\n<\/ol>\n<h3>Cellular 3G\/4G failover<\/h3>\n<p>Your S1U2 terminal can automatically switch to processing payments using a cellular connection when the internet connection fails. Adyen terminals come with a pre-installed and activated SIM (eSIM) card, so you can use the cellular network immediately to board the terminal.<br \/>\nHowever, terminals boarded before 2022 might not have the SIM card activated if you did not set up the card subscription with us at the time.<br \/>\nWhen in doubt, contact our <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a>.<\/p>\n<h2 id=\"board-ux-terminal\">Board the terminal<\/h2>\n<p>Remember that the terminal can only board if it is <a href=\"#assign\">assigned to your store<\/a>.<\/p>\n<ol>\n<li>When the display shows <strong>Board the terminal<\/strong>, on the screen press <strong>OK<\/strong>.<\/li>\n<li>When the display shows the store that the terminal is assigned to, press <strong>OK<\/strong> to confirm.<\/li>\n<\/ol>\n<h2 id=\"update-firmware\">Update the terminal software<\/h2>\n<ol>\n<li>Under <strong>Settings<\/strong>, select <strong>Device info<\/strong> &gt; <strong>Software version<\/strong>.<\/li>\n<li>Enter the <strong>Admin &amp; Settings<\/strong> passcode and select <strong>Continue<\/strong>.<\/li>\n<li>Select <strong>Install now<\/strong>.<\/li>\n<\/ol>\n<p>When the terminal finishes downloading and installing the software, it reboots. After that, you are ready to accept payments.<\/p>\n<h2 id=\"payment-terminal-menus\">Payment terminal menus<\/h2>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: center;\">Menu\/Button<\/th>\n<th style=\"text-align: left;\">Description<\/th>\n<th style=\"text-align: left;\">Passcode<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/48.user-manuals\/20.s1u2-user-manual\/menu-settings.png\" \/> <br> <strong>Settings<\/strong><\/td>\n<td style=\"text-align: left;\"><ul><li markdown=\"1\"><strong>Device info<\/strong>: view information about the payment terminal, like the serial number, configuration version, and store details. Update the software version. Scan to connect to the terminal.<\/li><li markdown=\"1\"><strong>Network<\/strong>: enable and configure network connections. Turn <a href=\"\/pt\/point-of-sale\/menu-access#airplane-mode\">airplane mode<\/a> on\/off.<\/li><li markdown=\"1\"><strong>Configuration<\/strong>: view, update, or remove the configuration version.<\/li><li markdown=\"1\"><strong>Display<\/strong>: adjust the screen brightness.<\/li><li markdown=\"1\"><strong>Diagnostics<\/strong>: run network connection tests or send us a <a href=\"\/pt\/point-of-sale\/pos-troubleshooting\/hardware-tests#send-a-diagnostic-report\">diagnostic report<\/a>.<\/li><li markdown=\"1\"><strong>Apps<\/strong>: overview of the apps and certificates installed on the terminal. If an app is scheduled to be installed or removed, this action is carried out when you open this menu.<\/li><li markdown=\"1\"><strong>Power<\/strong>: restart the terminal<\/li><\/ul><\/td>\n<td style=\"text-align: left;\"><ul><li markdown=\"1\">No passcode required:<ul><li markdown=\"1\"><strong>Device info<\/strong><\/li><li markdown=\"1\"><strong>Diagnostics<\/strong><\/li><li markdown=\"1\"><strong>Display<\/strong><\/li><\/ul><\/li> <li markdown=\"1\"><a href=\"\/pt\/point-of-sale\/menu-access?tab=manage_passcodes_in_the_customer_area_1#manage-passcodes\">Admin &amp; Settings<\/a> passcode required:<ul><li markdown=\"1\"><strong>Apps<\/strong><\/li><li markdown=\"1\"><strong>Configuration<\/strong><\/li><li markdown=\"1\"><strong>Network<\/strong><\/li><li markdown=\"1\"><strong>Device info<\/strong>&gt; <strong>Software version<\/strong><\/li><li markdown=\"1\"><strong>Power<\/strong><\/li><\/ul><\/li><\/ul><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/48.user-manuals\/20.s1u2-user-manual\/menu-transactions.png\" \/> <br> <strong>Transactions<\/strong><\/td>\n<td style=\"text-align: left;\"><ul><li markdown=\"1\"><strong>History<\/strong>: view transactions stored on the terminal. <\/li><li markdown=\"1\"><strong>Totals<\/strong>: view a transaction totals report. Reset transaction totals.<\/li><li markdown=\"1\"><strong>New transaction<\/strong>: <strong>Refund<\/strong>, <strong>MOTO payment<\/strong>, <strong>MOTO refund<\/strong>, <strong>Manual key entry<\/strong> as a standalone terminal. Select the AID priority.<\/li><\/ul><\/td>\n<td style=\"text-align: left;\"><ul><li markdown=\"1\"><a href=\"\/pt\/point-of-sale\/menu-access?tab=manage_passcodes_in_the_customer_area_1#manage-passcodes\">Transactions<\/a> passcode required:<\/li><ul><li markdown=\"1\"><strong>History<\/strong><\/li><li markdown=\"1\"><strong>Totals<\/strong><\/li><li markdown=\"1\"><strong>New transaction<\/strong><\/li><\/ul><li markdown=\"1\"><a href=\"\/pt\/point-of-sale\/menu-access?tab=manage_passcodes_in_the_customer_area_1#manage-passcodes\">Refunds<\/a> passcode required:<ul><li markdown=\"1\"><strong>New transaction<\/strong> &gt; <strong>Refund<\/strong><\/li><\/ul><\/li><\/ul><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You can <a href=\"\/pt\/point-of-sale\/pos-troubleshooting\/terminal-turns-on\/admin-pin#get-passcode\">get the passcodes from your Customer Area<\/a> or from your company's admin user.<\/p>\n<h2 id=\"info-menu\">Device info<\/h2>\n<p>To view information about the terminal:<\/p>\n<ul>\n<li>Select <strong>Settings<\/strong> &gt; <strong>Device info<\/strong>.<\/li>\n<\/ul>\n<p>The screen shows:<\/p>\n<ul>\n<li>Model, serial number, and IP address of the terminal.<\/li>\n<li>Software version that the terminal currently uses.<\/li>\n<li>The configuration version.<\/li>\n<li>Merchant account that the terminal belongs to.<\/li>\n<li>The store that the terminal is boarded to, and the store address.<\/li>\n<li>A button to show a QR code with device info.<br \/>\nWhen you contact our <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a>, they may ask you to scan this QR code.<\/li>\n<\/ul>\n<h2 id=\"troubleshooting\">Solu\u00e7\u00e3o de problemas<\/h2>\n<h3>Autoatendimento<\/h3>\n<p>Se houver algum problema com o seu terminal, tente primeiro diagnosticar e resolver o problema usando a nossa se\u00e7\u00e3o <a href=\"\/pt\/reuse\/text-snippet-library\/adminpin\">Solu\u00e7\u00e3o de problemas para POS<\/a>. Na maioria das vezes, essa ser\u00e1 a solu\u00e7\u00e3o mais r\u00e1pida.<\/p>\n<h3 id=\"request-assistance\">Solicitar assist\u00eancia<\/h3>\n<p>Se voc\u00ea n\u00e3o conseguir resolver o problema usando a se\u00e7\u00e3o de solu\u00e7\u00e3o de problemas, envie um e-mail para a\u00a0<a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a>.<\/p>\n<p>Providencie as seguintes informa\u00e7\u00f5es:<\/p>\n<ul>\n<li>Conta do comerciante.<\/li>\n<li>Refer\u00eancia PSP, se aplic\u00e1vel.<\/li>\n<li>N\u00famero de s\u00e9rie do terminal. Este n\u00famero est\u00e1 impresso na parte traseira do terminal. Por exemplo: S \/ N: 123-456-789.<\/li>\n<\/ul>","url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals\/s1u2-user-manual","articleFields":{"description":"Get started with the S1U2 unattended payment terminal.","parameters":{"model":"S1U2"},"last_edit_on":"27-11-2020 16:31"},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals\/s1u2-user-manual","title":"S1U2 user manual","content":"\nfunction trackPrintButton(){\n    let printAnalytics = new Analytics();\n    let printPageUrl = '\/pt\/point-of-sale\/user-manuals\/s1u2-user-manual';\n\n    printAnalytics.trackEvent({\n        'event': 'print',\n        'event_category': 'print',\n        'event_action': 'print page',\n        'event_label': 'print page: ' + printPageUrl\n    });\n\n    window.print();\n}\n\nPrint this page\n\n\nSupplied components\nS1U2 payment terminal\nCable that connects the terminal to the ethernet cable, audio output, and the region-specific power plug for chargingBarcode scanning cameraCellular communication antennaeSIM card (pre-installed)USB cableThe S1U2 is an all-in-one Android payment terminal suitable for unattended environments and outdoor use. It has a front camera and a barcode scanner and allows shoppers to pay by swiping, inserting, or tapping their card or mobile wallet.\nGet started\nGet your new unattended terminal up and running:\n\nAssign the terminal to your store.\nInspect the terminal.\nSet up the S1U2 terminal:\n\nMount the terminal in the front panel of the kiosk or self-service machine.\nConnect the cables.\nBoard the terminal.\nUpdate the terminal software.\n\nDo any remaining steps related to mounting the terminal.\n\nWhen you have completed these steps, you are ready to process payments!\nAssign the terminal\nDuring the installation, the S1U2 terminal obtains its configuration by boarding itself to your store. Contrary to most other terminals, you always need to assign an unattended terminal to a store before boarding the terminal.\n\nAssign the terminal to your store using your Customer Area or using API calls.\n\nInspect the terminal\nComo os terminais processam dados confidenciais do cart\u00e3o, \u00e9 importante garantir que o terminal que voc\u00ea recebeu seja o terminal Adyen correto e que n\u00e3o tenha sido adulterado. Se alguma das seguintes verifica\u00e7\u00f5es falhar, entre em contato com nossa Support Team imediatamente.\n\n\nVerifique se a caixa que cont\u00e9m o terminal n\u00e3o foi aberta e se o selo de seguran\u00e7a est\u00e1 intacto.\nO selo de seguran\u00e7a \u00e9 uma etiqueta vermelha com um c\u00f3digo de barras e um n\u00famero, colada na tampa da caixa.\n\n\nSe voc\u00ea tiver acesso \u00e0 Customer Area da Adyen, fa\u00e7a o login e, em Point of sale, localize o pedido do seu terminal. Ent\u00e3o:\n\nVerifique se o terminal serial number (S\/N) na caixa \u00e9 igual ao da \u00e1rea do cliente.\nVerifique se o security seal number na caixa \u00e9 igual ao da \u00e1rea do cliente.\n\nUsando as informa\u00e7\u00f5es de track &amp; trace na \u00e1rea do cliente, acompanhe o pedido com a transportadora para verificar se eles confirmam a entrega do terminal de pagamento.\n\n\n\n\n\nQuebre o selo de seguran\u00e7a, retire o terminal da caixa e verifique se o terminal serial number (S\/N) no pr\u00f3prio terminal \u00e9 o mesmo que o n\u00famero de s\u00e9rie na caixa.\n\n\nInspecione o terminal quanto a adultera\u00e7\u00e3o. Verifique se faltam veda\u00e7\u00f5es ou parafusos, fios ou etiquetas adicionais, orif\u00edcios no dispositivo e qualquer coisa inserida ou conectada a qualquer parte do terminal, como o leitor de cart\u00f5es ou as portas.\n\n\nMount the terminal\nYou need to mount the S1U2 payment terminal on your vending, ticketing, multimedia kiosk, or other self-service solutions. To learn how to mount S1U2, see:\n\nThe installation instructions from the manufacturer of your self-service machine.\nThe installation instructions from Castles, the manufacturer of the S1U2 payment terminals. \n\nConnect the cables\n\nConnect the MDB harness cable to the back of the terminal. This cable connects the terminal to the power supply, and optionally to the audio output device.\n\nYou cannot use the MDB harness cable to connect the Ethernet cable. You need to connect it directly into the terminal between the MDB slot and the SIM\/SAM card slots.\n\nConnect the cellular communication antenna cable to the antenna slot with the label MAIN. To boost the signal, you can also connect two antennas.\nIf your use case requires it, connect your self-service device to the S1U2 using the USB-A or USB-C slots on the back.\n\nThe S1U2 terminal now starts up.\nConnect to your network\nConnect your terminal to the internet so that it can communicate with the plataforma de pagamentos da Adyen and your own back-end systems.\n\nConnect to Wi-Fi\n\nAfter selecting your language on the Welcome screen, select the arrow button: \nOn the Setup Wi-Fi screen, select the + sign.\nTurn on the WLAN toggle switch.\nSelect a Wi-Fi network from the list, or select the + sign and add the name (SSID) of the Wi-Fi network.\nEnter the Wi-Fi password.\nSelect OK.\nThe terminal sets the network as default automatically, and connects to it.\nYou'll now see a Wi-Fi icon at the top of the display.\n\nUpdating the connection settings\nIf you need to change Wi-Fi usage later:\n\nSelect Settings &gt; Network.\nEnter your passcode.\nSelect Wi-Fi. You can now:\n\nTurn Wi-Fi on or off using the WLAN toggle switch.\nAdd another network as described above.\n\n\n\nCellular 3G\/4G failover\nYour S1U2 terminal can automatically switch to processing payments using a cellular connection when the internet connection fails. Adyen terminals come with a pre-installed and activated SIM (eSIM) card, so you can use the cellular network immediately to board the terminal.\nHowever, terminals boarded before 2022 might not have the SIM card activated if you did not set up the card subscription with us at the time.\nWhen in doubt, contact our Support Team.\nBoard the terminal\nRemember that the terminal can only board if it is assigned to your store.\n\nWhen the display shows Board the terminal, on the screen press OK.\nWhen the display shows the store that the terminal is assigned to, press OK to confirm.\n\nUpdate the terminal software\n\nUnder Settings, select Device info &gt; Software version.\nEnter the Admin &amp; Settings passcode and select Continue.\nSelect Install now.\n\nWhen the terminal finishes downloading and installing the software, it reboots. After that, you are ready to accept payments.\nPayment terminal menus\n\n\n\nMenu\/Button\nDescription\nPasscode\n\n\n\n\n  Settings\nDevice info: view information about the payment terminal, like the serial number, configuration version, and store details. Update the software version. Scan to connect to the terminal.Network: enable and configure network connections. Turn airplane mode on\/off.Configuration: view, update, or remove the configuration version.Display: adjust the screen brightness.Diagnostics: run network connection tests or send us a diagnostic report.Apps: overview of the apps and certificates installed on the terminal. If an app is scheduled to be installed or removed, this action is carried out when you open this menu.Power: restart the terminal\nNo passcode required:Device infoDiagnosticsDisplay Admin &amp; Settings passcode required:AppsConfigurationNetworkDevice info&gt; Software versionPower\n\n\n  Transactions\nHistory: view transactions stored on the terminal. Totals: view a transaction totals report. Reset transaction totals.New transaction: Refund, MOTO payment, MOTO refund, Manual key entry as a standalone terminal. Select the AID priority.\nTransactions passcode required:HistoryTotalsNew transactionRefunds passcode required:New transaction &gt; Refund\n\n\n\nYou can get the passcodes from your Customer Area or from your company's admin user.\nDevice info\nTo view information about the terminal:\n\nSelect Settings &gt; Device info.\n\nThe screen shows:\n\nModel, serial number, and IP address of the terminal.\nSoftware version that the terminal currently uses.\nThe configuration version.\nMerchant account that the terminal belongs to.\nThe store that the terminal is boarded to, and the store address.\nA button to show a QR code with device info.\nWhen you contact our Support Team, they may ask you to scan this QR code.\n\nSolu\u00e7\u00e3o de problemas\nAutoatendimento\nSe houver algum problema com o seu terminal, tente primeiro diagnosticar e resolver o problema usando a nossa se\u00e7\u00e3o Solu\u00e7\u00e3o de problemas para POS. Na maioria das vezes, essa ser\u00e1 a solu\u00e7\u00e3o mais r\u00e1pida.\nSolicitar assist\u00eancia\nSe voc\u00ea n\u00e3o conseguir resolver o problema usando a se\u00e7\u00e3o de solu\u00e7\u00e3o de problemas, envie um e-mail para a\u00a0Support Team.\nProvidencie as seguintes informa\u00e7\u00f5es:\n\nConta do comerciante.\nRefer\u00eancia PSP, se aplic\u00e1vel.\nN\u00famero de s\u00e9rie do terminal. Este n\u00famero est\u00e1 impresso na parte traseira do terminal. Por exemplo: S \/ N: 123-456-789.\n","type":"page","locale":"pt","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Terminais","lvl2":"Get started manuals","lvl3":"S1U2 user manual"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/point-of-sale","lvl2":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals","lvl3":"\/pt\/point-of-sale\/user-manuals\/s1u2-user-manual"},"levels":4,"category":"In-person payments","category_color":"green","tags":["manual"]},"articleFiles":{"bttn-standalone.png":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/48.user-manuals\/20.s1u2-user-manual\/bttn-standalone.png\" \/>","menu-settings.png":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/48.user-manuals\/20.s1u2-user-manual\/menu-settings.png\" \/>","menu-transactions.png":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/48.user-manuals\/20.s1u2-user-manual\/menu-transactions.png\" \/>","menu-settings.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/48.user-manuals\/20.s1u2-user-manual\/menu-settings.svg\" \/>","menu-transactions.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/48.user-manuals\/20.s1u2-user-manual\/menu-transactions.svg\" \/>","S1U2-installation-reference-guide.pdf":"<p alt=\"\">S1U2-installation-reference-guide.pdf<\/p>"}}