It is always a good idea to start with a clean Bluetooth configuration. Make sure that you remove other paired devices unless they are necessary. To do this follow the\u00a0unpair devices for a clean configuration<\/a>\u00a0procedure.<\/p>\n The procedure can be separated into 3 steps:<\/p>\n The POS app and the e355 should both use the same serial communication protocol version. At the moment this is version 2. If the protocol version differs between the POS and the e355, communication will fail. Pairing will succeed but boarding and starting a transaction will not and the app will be stuck in the initialization phase.<\/p>\n<\/div><\/div>","url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals\/terminal-deprecation\/e355-user-manual\/make-a-payment-on-the-e355-over-bluetooth","articleFields":{"description":"Make a payment on the e355 Pin Entry Device (PED) through the Bluetooth connection.","id":"24218245","type":"page","_expandable":{"operations":""},"status":"current","last_edit_on":"23-04-2019 17:41"},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals\/terminal-deprecation\/e355-user-manual\/make-a-payment-on-the-e355-over-bluetooth","title":"Make a payment on the e355 over Bluetooth","content":"Prerequisites\nIt is always a good idea to start with a clean Bluetooth configuration. Make sure that you remove other paired devices unless they are necessary. To do this follow the\u00a0unpair devices for a clean configuration\u00a0procedure.\nKey steps\nThe procedure can be separated into 3 steps:\n\nStep 2 - Pair the e355 with a mobile device\nRemove configuration and reboard\nStep 3 - Start a transaction\n\n\nThe POS app and the e355 should both use the same serial communication protocol version. At the moment this is version 2. If the protocol version differs between the POS and the e355, communication will fail. Pairing will succeed but boarding and starting a transaction will not and the app will be stuck in the initialization phase.\n","type":"page","locale":"pt","boost":15,"hierarchy":{"lvl0":"Home","lvl1":"Terminais","lvl2":"Get started manuals","lvl3":"Deprecation of eVo terminals","lvl4":"e355 user manual","lvl5":"Make a payment on the e355 over Bluetooth"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/point-of-sale","lvl2":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals","lvl3":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals\/terminal-deprecation","lvl4":"https:\/\/docs.adyen.com\/pt\/point-of-sale\/user-manuals\/terminal-deprecation\/e355-user-manual","lvl5":"\/pt\/point-of-sale\/user-manuals\/terminal-deprecation\/e355-user-manual\/make-a-payment-on-the-e355-over-bluetooth"},"levels":6,"category":"In-person payments","category_color":"green","tags":["payment","Bluetooth"]}}
Key steps<\/h2>\n
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