Adyen makes use of secure, certified payment terminals. The integrity of these devices is crucial, because they process sensitive card data.\u00a0Inspect the device to ensure it is secure.<\/p>\n
Make sure that your staff:\u00a0<\/p>\n
Verify the\u00a0device looks like the pictures in this manual.<\/p>\n<\/li>\n
Verify the\u00a0Adyen logo or your company logo shows up\u00a0 after turning\u00a0on the terminal.<\/p>\n<\/li>\n
Do not use the device if it is damaged or covered\u00a0with a sticker.<\/p>\n<\/li>\n
Verify the identity of any third-party persons claiming to\u00a0 be repair or maintenance personnel, before granting them\u00a0 access to modify or troubleshoot devices.<\/p>\n<\/li>\n
Check the device for cameras and skimming equipment regularly.<\/p>\n<\/li>\n
Do not install, replace, or return devices without verification.<\/p>\n<\/li>\n
Is aware of suspicious behavior around devices (for\u00a0 example, attempts by unknown persons to unplug or\u00a0 open devices).<\/p>\n<\/li>\n
Report suspicious behavior and indications of device\u00a0 tampering or substitution to appropriate personnel (for example, to a manager or security officer).<\/p>\n<\/li>\n
Do not see customers' PINs when they enter this on a handheld device without a privacy shield.<\/p>\n<\/li>\n<\/ul>\n