{"title":"Add payment methods","category":"default","creationDate":1776961627,"content":"

Our payment terminals provide out-of-the-box support for the major global credit and debit cards. To accept additional payment methods, you need to request those payment methods in your Customer Area.<\/p>\n

Requirements<\/h2>\n

Before you begin, take into account the following requirements, limitations, and preparations.<\/p>\n\n\n\n\n\n\n\n\n\n
Requirement<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
Integration type<\/strong><\/td>\nYou must have a point of sale integration<\/a> with Adyen.<\/td>\n<\/tr>\n
Customer Area roles<\/a><\/strong><\/td>\nMake sure that you have the following role:
  • Change payment methods<\/strong><\/li><\/ul><\/td>\n<\/tr>\n
Webhooks<\/a><\/strong><\/td>\nSubscribe to the following webhooks:
  • Payment method webhook<\/strong><\/li><\/ul><\/td>\n<\/tr>\n
Limitations<\/strong><\/td>\n
  • It may take some time for the payment method to become available due to external factors. Payment methods typically appear within a day. To avoid delays, we recommend requesting payment methods at least one day before the business opens.<\/li>
  • The currency of payment methods is set by default and depends on the specific payment method type. If your implementation is different and you need to change the currency, contact our Support Team<\/a><\/span>.<\/li><\/ul><\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Request payment methods<\/h2>\n

You can request payment methods to be added to your merchant account in your test Customer Area<\/a> or live Customer Area<\/a>.<\/p>\n

    \n
  1. In your Customer Area, switch to your merchant account.<\/li>\n
  2. Go to Settings<\/strong> > Payment methods<\/strong>.<\/li>\n
  3. Select Request payment methods<\/strong> to view all available payment methods.<\/li>\n
  4. Use the dropdown lists to filter payment methods by location and type.<\/li>\n
  5. Select the payment method(s) you want to request for .<\/li>\n
  6. Select Add<\/strong>.\n<\/li>\n
  7. If prompted, fill in the required information.<\/li>\n
  8. Review your requests.<\/li>\n
  9. Select Submit request<\/strong>.<\/li>\n<\/ol>\n

    Webhooks<\/h2>\n

    Because adding a payment method to your user's store is an asynchronous process, we recommend that you subscribe to the Management webhooks<\/a> in your Customer Area<\/a>.<\/p>\n

    After the payment method has been added to your store, Adyen sends a paymentMethod.created<\/a> webhook.<\/p>\n

    Here is an example of the webhook you receive after adding Visa<\/strong> to your payment methods:<\/p>\n

    \n <\/code-sample>\n<\/div>\n

    Troubleshooting<\/h2>\n

    If you see an error message immediately after selecting Submit request<\/strong>, review and correct the information before resubmitting.<\/p>\n

    In rare cases, something may go wrong after submission, and the request does not go through. If you are not subscribed to webhooks, you will not receive an automated failure alert. If this happens, you must wait 24 hours before trying again.<\/p>\n

    When changes take effect<\/h2>\n

    After you add a payment method, the changes take effect when a payment terminal updates its configuration during the next maintenance call<\/a>. To use the payment method immediately, you can update the configuration manually<\/a>.<\/p>\n

    See also<\/h2>\n