{"title":"Account Updater results","category":"default","creationDate":1776961629,"content":"

The Account Updater results report shows a summary of Account Updater<\/a> results in a specific date range. You can use this report to find the outcomes and statuses of account update requests, get a summary of Real Time Account Updater<\/a> results, and find your Account Updater fees. This report is available in daily, weekly or in monthly intervals.<\/p>\n

To view the report, you need the\u00a0Merchant view Account Updater Reports (Adyen)<\/strong>\u00a0user role.<\/p>\n

Generating and downloading<\/strong>: Get this report manually<\/a> or automatically<\/a>.<\/p>\n

Time zone<\/strong>: CET time zone.<\/p>\n

Multiple reports at once<\/strong>: Generate more than one Account Updater results report at a time in your Customer Area<\/a>.<\/p>\n

Availability<\/strong>: Available for company accounts<\/a> and merchant accounts<\/a>.<\/p>\n

Sample<\/h2>\n

Download a sample Account Updater results report<\/a> for examples of the included data.<\/p>\n

Structure<\/h2>\n

Summary<\/h3>\n

The first three lines of the report is the summary. It shows the following information about the report:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Column<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
Company account<\/td>\nName of your company account as registered in the Adyen payments platform.<\/td>\n<\/tr>\n
Merchant account<\/td>\nName of your merchant account.<\/td>\n<\/tr>\n
Start date<\/td>\nThe start date of the included data.<\/td>\n<\/tr>\n
End date<\/td>\nThe end date of the included data.<\/td>\n<\/tr>\n
Timezone<\/td>\nThe time zone this report is based on.<\/td>\n<\/tr>\n
Show merchant<\/td>\nWhether your merchant name is shown in each entry.<\/td>\n<\/tr>\n
Show acquirer<\/td>\nWhether the Acquirer name is shown in each entry.<\/td>\n<\/tr>\n
Show card scheme<\/td>\nWhether the card scheme is shown in each entry. Possible values: true<\/strong> or false<\/strong>.<\/td>\n<\/tr>\n
Show dates as<\/td>\nThe measure of time for each entry. Possible values: day<\/strong>, week<\/strong>, or month<\/strong>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Entries<\/h3>\n

The report entries start after the summary lines.<\/p>\n

Under the header line, each line in the report is a separate entry.<\/p>\n

Columns<\/h3>\n

Each column shows specific information about the entries.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
#<\/th>\nColumn<\/th>\nData type<\/th>\nDescription<\/th>\nExample<\/th>\n<\/tr>\n<\/thead>\n
1<\/td>\nCompany account<\/td>\nAlpha Text (80-character limit)<\/td>\nName of your company account as registered in the Adyen payments platform.<\/td>\n{yourCompany}<\/strong><\/td>\n<\/tr>\n
2<\/td>\nMerchant account<\/td>\nAlpha Text (80-character limit)<\/td>\nName of your merchant account. Column populated if Show merchant<\/code> parameter is set to true<\/strong>.<\/td>\n{empty}<\/strong><\/td>\n<\/tr>\n
3<\/td>\nService<\/td>\nAlpha Text (8-character limit)<\/td>\nShows how the Account Updater request was initiated. Possible values: batch<\/strong>, realtime<\/strong>.<\/td>\nbatch<\/strong><\/td>\n<\/tr>\n
4<\/td>\nAcquirer<\/td>\nAlpha Text (80-character limit)<\/td>\nName of the Acquirer over which the Account Update request is processed. Column populated if Show acquirer<\/code> parameter is set to true<\/strong>.<\/td>\n{yourVisaAcquirer}<\/strong><\/td>\n<\/tr>\n
5<\/td>\nCard scheme<\/td>\nAlpha Text<\/td>\nIdentifies the card scheme, possible values: visa<\/strong>, mc<\/strong>. Column populated if Show card scheme<\/code> parameter is set to true<\/strong>.<\/td>\nvisa<\/strong><\/td>\n<\/tr>\n
6<\/td>\nCreation date<\/td>\nDate field<\/td>\nDate in which the Account Updater request was submitted to Adyen. Format depends on Show dates as<\/code> parameter : day = 2019-04-30, week=2019-25, month=2019-04<\/strong>.<\/td>\n2019-04-30<\/strong><\/td>\n<\/tr>\n
7<\/td>\nBooking date<\/td>\nDate field<\/td>\nDate during which a response (e.g. account number changed) to the Account updater request was received.<\/td>\n01\/05\/2019<\/strong><\/td>\n<\/tr>\n
8<\/td>\nTotal requests<\/td>\nInteger<\/td>\nTotal number of requests submitted in the Creation date period.<\/td>\n544739<\/strong><\/td>\n<\/tr>\n
9<\/td>\nResponses received<\/td>\nInteger<\/td>\nNumber of responses received until end date of the report.<\/td>\n544739<\/strong><\/td>\n<\/tr>\n
10<\/td>\nResponses pending<\/td>\nInteger<\/td>\nNumber of requests for which no response has been received by end date of the report.<\/td>\n0<\/strong><\/td>\n<\/tr>\n
11<\/td>\nResponses - Account number changed<\/td>\nInteger<\/td>\nNumber of requests for which the card number has been updated.<\/td>\n565<\/strong><\/td>\n<\/tr>\n
12<\/td>\nResponses - Expiry date changed<\/td>\nInteger<\/td>\nNumber of requests for which the expiration date has been updated.<\/td>\n1441<\/strong><\/td>\n<\/tr>\n
13<\/td>\nResponses - Account closed<\/td>\nInteger<\/td>\nNumber of requests for which the card has been closed and is no longer valid.<\/td>\n5302<\/strong><\/td>\n<\/tr>\n
14<\/td>\nResponses - Contact cardholder<\/td>\nInteger<\/td>\n(Visa only) Number of requests for which the card was updated, but new details are not available. Reach out to the cardholder for updated card information.<\/td>\n0<\/strong><\/td>\n<\/tr>\n
15<\/td>\nResponses - No change<\/td>\nInteger<\/td>\nNumber of requests for which there have been no updates to the card details.<\/td>\n537431<\/strong><\/td>\n<\/tr>\n
16<\/td>\nResponses - Error<\/td>\nInteger<\/td>\nNumber of requests which have not been updated due to a technical error.<\/td>\n0<\/strong><\/td>\n<\/tr>\n
17<\/td>\nFee currency<\/td>\nAlpha Text (3-character limit)<\/td>\nThree character ISO code for the currency in which the Account updater fees will be charged.<\/td>\nEUR<\/strong><\/td>\n<\/tr>\n
18<\/td>\nFee - Account number changed<\/td>\nFixed point number<\/td>\nFee charged per Account number changed<\/code> response.<\/td>\n0.25<\/strong><\/td>\n<\/tr>\n
19<\/td>\nFee - Expiry date changed<\/td>\nFixed point number<\/td>\nFee charged per Expiry date changed<\/code> response.<\/td>\n0.25<\/strong><\/td>\n<\/tr>\n
20<\/td>\nFee - Account closed<\/td>\nFixed point number<\/td>\nFee charged per Account closed<\/code> response.<\/td>\n0.25<\/strong><\/td>\n<\/tr>\n
21<\/td>\nFee - Contact cardholder<\/td>\nFixed point number<\/td>\nFee charged per Contact cardholder<\/code> response.<\/td>\n0.00<\/strong><\/td>\n<\/tr>\n
22<\/td>\nFee amount<\/td>\nFixed point number<\/td>\nTotal cost which will be charged for the Responses on the monthly Adyen Invoice.<\/td>\n1827.00<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

See also<\/h2>\n