{"title":"Modifications not processed","category":"default","creationDate":1776961629,"content":"
\n
Time zones<\/h5>

Your time zone setting<\/a> affects the data in this report.<\/p><\/div><\/div>\n\n

The Modifications not processed report includes all modification attempts that couldn't be processed. Modification attempts such as captures<\/a>, cancels<\/a>, and refunds<\/a> are all actions that can be performed on an original payment and attempt to modify the authorised payment status<\/a>.<\/p>\n

For each unprocessed modification in this report, the transaction status of its original authorised payment in your Customer Area<\/a> doesn't change. For example, if a refund request couldn't be processed due to insufficient balance, the original transaction will still have a Settled status in the list of transactions in your Customer Area.<\/p>\n

A failed modification attempt also triggers a webhook<\/a> with information about the failure.<\/p>\n

Sample<\/h2>\n

Download a sample Modifications not processed report<\/a> for examples of the included data.<\/p>\n

Structure<\/h2>\n

Entries<\/h3>\n

Under the header line, each line in the report is a separate entry.<\/p>\n

Columns<\/h3>\n

Each column shows specific information about the entries.<\/p>\n

\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Columns<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
Company Account<\/td>\nName of your company account as registered in the plataforma de pagamentos da Adyen.<\/td>\n<\/tr>\n
Merchant Account<\/td>\nName of your merchant account used to process the original payment request.<\/td>\n<\/tr>\n
Psp Reference<\/td>\nAdyen's 16-character unique reference associated with the transaction\/the request. You can find it in the response to the original payment request<\/a>.<\/td>\n<\/tr>\n
Merchant Reference<\/td>\nReference number provided when initiating the payment request.<\/td>\n<\/tr>\n
Currency<\/td>\nThree character ISO code for the currency which was used for processing the payment (transaction currency).<\/td>\n<\/tr>\n
Amount<\/td>\nThe amount of the original transaction.<\/td>\n<\/tr>\n
Creation Date<\/td>\nTime stamp indicating when the capture was received by Adyen.
Format: YYYY-MM-DD HH:MM:SS<\/code>.
For example: 2020-07-26 19:58:55<\/em>.<\/td>\n<\/tr>\n
Modification Reference<\/td>\nAdyen's unique identifier (PSP reference) for the modification request. Maximum length: 16 characters.<\/td>\n<\/tr>\n
Modification Merchant Reference<\/td>\nOptional modification reference for modifications like capture or refund.<\/td>\n<\/tr>\n
Modification Currency<\/td>\nThree character ISO code for the currency which was used for processing the modification.<\/td>\n<\/tr>\n
Modification Amount<\/td>\nThe amount of the modification.<\/td>\n<\/tr>\n
Modification Date<\/td>\nThe time stamp indicating when the modification was received by Adyen.
Format: YYYY-MM-DD HH:MM:SS<\/code>.
For example: 2020-07-29 12:15:23<\/em>.<\/td>\n<\/tr>\n
Modificationevent<\/td>\nThe code of the modification event. Possible values: RefundNotProcessed<\/strong>, CaptureNotProcessed<\/strong>, and CancelNotProcessed<\/strong>.<\/td>\n<\/tr>\n
Eventdescription<\/td>\nThe reason why the modification was not processed.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n<\/div>\n\n

See also<\/h2>\n