{"title":"Risk management","category":"default","creationDate":1776961629,"content":"
\n
Risk webinars<\/h5>

You can also learn how to use Adyen's fraud and dispute management tools in an upcoming risk webinar.
Sign up here<\/a>.<\/p><\/div><\/div>\n\n

You can detect, monitor, and mitigate fraud using Protect, Adyen's risk management system.<\/p>\n

Each payment goes through a risk evaluation. The risk evaluation reaches a decision that results in an action to block, allow, or review the transaction. This outcome is based on the risk settings on your account, the risk profile, and the risk rules on that profile.<\/p>\n

Next to Protect, the risk management documentation also contains guidance to monitor and manage disputes.<\/p>\n

Risk engine<\/h2>\n

Protect, Adyen's risk engine, is enabled by default. You can enable premium features in the risk settings to get access to more functionality to help you further set up risk to fit your company's needs. When you configure risk management for the first time, a default risk profile is available to help you get started.<\/p>\n

What risk functionality is included for you to configure and use in your risk setup depends on whether you use the basic risk engine, or have enabled premium features.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Basic<\/th>\nPremium<\/th>\n<\/tr>\n<\/thead>\n
Block bot attacks<\/td>\nBlock bot attacks<\/td>\n<\/tr>\n
Adyen-provided risk lists<\/td>\nAdyen-provided risk lists and custom lists<\/td>\n<\/tr>\n
Adyen-provided post-authorization rules<\/td>\nAdyen-provided post-authorization rules<\/td>\n<\/tr>\n
Dynamic 3D Secure<\/td>\nDynamic 3D Secure in combination with custom rules and risk-based authentication<\/td>\n<\/tr>\n
Risk & dispute management dashboard<\/td>\nRisk & dispute management dashboard<\/td>\n<\/tr>\n
<\/td>\nMachine learning powered fraud detection using global transaction data<\/td>\n<\/tr>\n
<\/td>\nCreate, backtest, and label custom rules with a rule builder interface<\/td>\n<\/tr>\n
<\/td>\nRisk profile and rule analytics<\/td>\n<\/tr>\n
<\/td>\nRun risk experiments<\/td>\n<\/tr>\n
<\/td>\nCase management<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Data quality<\/h2>\n

Protect is part of Adyen Uplift. To ensure you get the most benefit from Adyen Uplift, we recommend that you send in as much high quality data as possible in your payment requests, and that you review the recommended and required integration options. By doing this, you unlock optimizations, insights, and recommendations that will help improve the risk evaluation, decrease cost, and increase conversion.<\/p>\n

Sending in high quality data in your payment requests ensures that Protect's machine learning models can better recognize fraudulent as well as legitimate transactions. For example, the models can detect recent fraud on a shopper's email address or recognize a good shopper because of a recent in-person payment on a card on the Adyen platform.<\/p>\n

\n

Adyen Uplift<\/strong><\/span>
\nLearn about how different Adyen Uplift modules can help you strike a balance between conversion, risk, and cost.<\/p><\/p><\/a>

Adyen Uplift detailed requirements<\/strong><\/span>
\nReview the detailed Adyen Uplift requirements and recommended integration options.<\/p><\/p><\/a>

Data collection<\/strong><\/span>
\nFind out which data is collected for web integrations, and how it is used in the risk evaluation.<\/p><\/p><\/a>

Data quality and risk field reference<\/strong><\/span>
\nFind out which fields are important for the risk evaluation.<\/p><\/p><\/a><\/div>\n\n

Get started<\/h2>\n

Configure risk settings for your company, and then set up risk profiles with risk rules to fine-tune risk management for your business. Configuring risk settings and at least one risk profile is always needed, whether you have enabled premium features or not.<\/p>\n

\n
required<\/div>

Risk settings<\/strong><\/span>
\nDefine how you want to handle risk for your company.<\/p><\/p><\/a>

required<\/div>

Set up a risk profile<\/strong><\/span>
\nSet up at least one risk profile.<\/p><\/p><\/a>

Configure your risk profile<\/strong><\/span>
\nLearn how you can fine-tune your risk profile by configuring risk rules.<\/p><\/p><\/a><\/div>\n\n

Customize Protect premium profiles<\/h2>\n

When you enable premium features, you can add and backtest custom rules to complement the fraud risk evaluation. You also get access to the Machine learning: fraud risk<\/strong> rule.<\/p>\n

\n

Custom risk rules<\/strong><\/span>
Premium feature<\/em>
\nIncrease protection by building custom rules that complement the machine learning models.<\/p><\/p><\/a>

Custom rule backtesting<\/strong><\/span>
Premium feature<\/em>
\nSimulate the performance of a custom rule based on historic data to build confidence before you enable or edit the rule.<\/p><\/p><\/a>

Machine learning rules<\/strong><\/span>
Premium feature<\/em>
\nLearn how to use and interpret the outcome of the Machine learning: fraud risk<\/strong> rule evaluation.<\/p><\/p><\/a><\/div>\n\n

Analytics<\/h2>\n

Gather data to pinpoint potential improvements or monitor and find trends.<\/p>\n

\n

Risk & dispute management dashboard<\/strong><\/span>
\nGain insights into trends and monitor your risk performance, chargeback and fraud rates, dispute management, and refund activity.<\/p><\/p><\/a>

Run experiments<\/strong><\/span>
Premium feature<\/em>
\nRun experiments and evaluate the results to gradually roll out risk profile improvements based on real data.<\/p><\/p><\/a><\/div>\n\n

Extra risk management<\/h2>\n

Further increase protection against fraud by using optional risk features like case management and dynamic 3D Secure.<\/p>\n

\n

Case management<\/strong><\/span>
Premium feature<\/em>
\nTo add an extra layer of fraud protection, you can set up case management to manually review certain transactions.<\/p><\/p><\/a>

Dynamic 3D Secure<\/strong><\/span>
\nSet up dynamic 3D Secure rules to get more control over which payments should be authenticated using 3D Secure.<\/p><\/p><\/a><\/div>\n\n

Disputes and chargebacks<\/h2>\n

Handle disputes and chargebacks. You can use the Customer Area, or handle the process using the Disputes API.<\/p>\n

\n

Understanding disputes<\/strong><\/span>
\nLearn how disputes work and how to defend them.<\/p><\/p><\/a>

Reason codes and defense requirements<\/strong><\/span>
\nLearn about dispute reason codes and which documents to provide to defend different types of disputes.<\/p><\/p><\/a><\/div>\n","url":"https:\/\/docs.adyen.com\/pt\/risk-management","articleFields":{"description":"Use the Protect risk engine to minimize fraud and maximize authorization rates.","section_icon":"risk-team.svg","category_more_title":"Risk management","id":"24217624","type":"page","_expandable":{"operations":""},"status":"current","last_edit_on":"08-10-2019 12:18"},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/risk-management","title":"Risk management","content":"\nRisk webinarsYou can also learn how to use Adyen's fraud and dispute management tools in an upcoming risk webinar.Sign up here.\n\nYou can detect, monitor, and mitigate fraud using Protect, Adyen's risk management system.\nEach payment goes through a risk evaluation. The risk evaluation reaches a decision that results in an action to block, allow, or review the transaction. This outcome is based on the risk settings on your account, the risk profile, and the risk rules on that profile.\nNext to Protect, the risk management documentation also contains guidance to monitor and manage disputes.\nRisk engine\nProtect, Adyen's risk engine, is enabled by default. You can enable premium features in the risk settings to get access to more functionality to help you further set up risk to fit your company's needs. When you configure risk management for the first time, a default risk profile is available to help you get started.\nWhat risk functionality is included for you to configure and use in your risk setup depends on whether you use the basic risk engine, or have enabled premium features.\n\n\n\nBasic\nPremium\n\n\n\n\nBlock bot attacks\nBlock bot attacks\n\n\nAdyen-provided risk lists\nAdyen-provided risk lists and custom lists\n\n\nAdyen-provided post-authorization rules\nAdyen-provided post-authorization rules\n\n\nDynamic 3D Secure\nDynamic 3D Secure in combination with custom rules and risk-based authentication\n\n\nRisk & dispute management dashboard\nRisk & dispute management dashboard\n\n\n\nMachine learning powered fraud detection using global transaction data\n\n\n\nCreate, backtest, and label custom rules with a rule builder interface\n\n\n\nRisk profile and rule analytics\n\n\n\nRun risk experiments\n\n\n\nCase management\n\n\n\nData quality\nProtect is part of Adyen Uplift. To ensure you get the most benefit from Adyen Uplift, we recommend that you send in as much high quality data as possible in your payment requests, and that you review the recommended and required integration options. By doing this, you unlock optimizations, insights, and recommendations that will help improve the risk evaluation, decrease cost, and increase conversion.\nSending in high quality data in your payment requests ensures that Protect's machine learning models can better recognize fraudulent as well as legitimate transactions. For example, the models can detect recent fraud on a shopper's email address or recognize a good shopper because of a recent in-person payment on a card on the Adyen platform.\n\nAdyen Uplift\nLearn about how different Adyen Uplift modules can help you strike a balance between conversion, risk, and cost.Adyen Uplift detailed requirements\nReview the detailed Adyen Uplift requirements and recommended integration options.Data collection\nFind out which data is collected for web integrations, and how it is used in the risk evaluation.Data quality and risk field reference\nFind out which fields are important for the risk evaluation.\n\nGet started\nConfigure risk settings for your company, and then set up risk profiles with risk rules to fine-tune risk management for your business. Configuring risk settings and at least one risk profile is always needed, whether you have enabled premium features or not.\n\nrequiredRisk settings\nDefine how you want to handle risk for your company.requiredSet up a risk profile\nSet up at least one risk profile.Configure your risk profile\nLearn how you can fine-tune your risk profile by configuring risk rules.\n\nCustomize Protect premium profiles\nWhen you enable premium features, you can add and backtest custom rules to complement the fraud risk evaluation. You also get access to the Machine learning: fraud risk rule.\n\nCustom risk rulesPremium feature\nIncrease protection by building custom rules that complement the machine learning models.Custom rule backtestingPremium feature\nSimulate the performance of a custom rule based on historic data to build confidence before you enable or edit the rule.Machine learning rulesPremium feature\nLearn how to use and interpret the outcome of the Machine learning: fraud risk rule evaluation.\n\nAnalytics\nGather data to pinpoint potential improvements or monitor and find trends.\n\nRisk & dispute management dashboard\nGain insights into trends and monitor your risk performance, chargeback and fraud rates, dispute management, and refund activity.Run experimentsPremium feature\nRun experiments and evaluate the results to gradually roll out risk profile improvements based on real data.\n\nExtra risk management\nFurther increase protection against fraud by using optional risk features like case management and dynamic 3D Secure.\n\nCase managementPremium feature\nTo add an extra layer of fraud protection, you can set up case management to manually review certain transactions.Dynamic 3D Secure\nSet up dynamic 3D Secure rules to get more control over which payments should be authenticated using 3D Secure.\n\nDisputes and chargebacks\nHandle disputes and chargebacks. You can use the Customer Area, or handle the process using the Disputes API.\n\nUnderstanding disputes\nLearn how disputes work and how to defend them.Reason codes and defense requirements\nLearn about dispute reason codes and which documents to provide to defend different types of disputes.\n","type":"page","locale":"pt","boost":19,"hierarchy":{"lvl0":"Home","lvl1":"Risk management"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"\/pt\/risk-management"},"levels":2,"category":"Risk Management","category_color":"green","tags":["management"]}}