Some customers prefer to receive digital receipts (by email, for example) instead of a printed receipt. Digital receipts are easier to store, more convenient to find, and do not generate paper waste.<\/p>\n
Here we'll show you how to use Adyen-supplied payment terminals to recognize a returning customer and know if you already have their email, ask them if they want to receive their receipt digitally, and send their receipt to the email address saved in their profile.<\/p>\n
To send digital receipts, make sure that:<\/p>\n
Before asking your customer whether they prefer a digital receipt, you should attempt to recognize them. This will determine whether you already have their contact details that you can send the receipt to.<\/p>\n
Make a card acquisition request to recognize the customer<\/a>. This will return any customer information that you previously stored with Adyen.<\/p>\n O exemplo abaixo mostra como voc\u00ea tentaria reconhecer um cliente que est\u00e1 fazendo uma compra de EUR 10,99<\/strong>.<\/p>\n Voc\u00ea recebe uma resposta que inclui um objeto A resposta de exemplo abaixo inclui um obejto Check if the To confirm, you can collect their email address, then check whether this matches a You can present messages and collect input from the customer using the touch-screen displays in Adyen-supplied payment terminals. Alternatively, your staff can ask your customer for their preferences, and then type the email address in your POS app.<\/p>\n Depending on whether your customer's email address is saved in their profile, you can either ask them:<\/p>\n If your customer's email address is already known, present a prompt on the terminal display to check whether they would like the receipt sent by email.<\/p>\n To ask if your customer wants to get a digital receipt:<\/p>\n Make a GetConfirmation<\/strong> input request<\/a> from your POS app, asking the customer whether they would like to receive their receipt by email.<\/p>\n The example below would present the message Would you like us to send your receipt to the email address (followed by the customer's email address)?<\/strong> on the terminal display, followed by a prompt for the customer.<\/p>\n Your message is shown on the terminal display. The customer indicates whether they would like their receipt emailed to them.<\/p>\n When they are done selecting their option, you receive the input response that contains If your customer is new, or does not have an email linked to their profile yet, present a prompt on the terminal display to check whether they would like the receipt sent by email. If they do, you can collect the customer's email address directly from your terminal, using the on-screen keyboard.<\/p>\n To ask if your customer wants to get a digital receipt:<\/p>\n Make a GetConfirmation<\/strong> input request<\/a>, asking the customer whether they would like to receive their receipt by email.<\/p>\n The example below would present the message Would you like us to send your receipt to your email address?<\/strong> on the terminal display, followed by a prompt for the customer.<\/p>\n The customer uses the terminal display to indicate whether they would like their receipt sent by email.<\/p>\n Your message is shown on the terminal display. The customer indicates whether they would like their receipt emailed to them.<\/p>\n When they are done selecting their option, you receive the input response that contains an If the customer indicated that they want to receive an electronic receipt, collect their email<\/a> and create a customer profile.<\/p>\n<\/li>\n<\/ol>\n Continue with the purchase by making a payment request:<\/p>\n Make a POST request from your POS app to initiate the payment<\/a>. If you are saving the email of a new customer, also include parameters described in the Create customer profiles<\/a> documentation.<\/p>\n Here is how you can make a EUR 10.99<\/strong> payment for a known<\/em> customer.<\/p>\n You receive a response that includes:<\/p>\nAdditionalResponse<\/code>, com uma cadeia codificada em base64 que precisa decodificar para obter um objeto JSON ou uma cadeia de pares de valores-chave codificados em formul\u00e1rio. Em nossos exemplos, usamos pares de valores-chave codificados em formul\u00e1rio.<\/p>\nAdditionalResponse<\/code>.<\/p>\n<\/li>\n<\/ol>\n\n
AdditionalResponse<\/code> object contains a shopperReference<\/code>.<\/p>\n\n
shopperReference<\/code>, they are a returning customer. If you have previously stored the shopperEmail<\/code> with Adyen, this is also provided in this response.<\/li>\nshopperReference<\/code>, the customer's card is not recognized.
\nThis usually means that the customer is new, and has not purchased with you before. However, they could also be a returning customer using a new card.<\/li>\n<\/ul>\nshopperEmail<\/code> stored in your customer database:<\/p>\n\n
shopperEmail<\/code> in your database, they are a returning customer. Ask them if they want to save their new card. If they do, tokenize their new card using their shopperReference<\/code> from your database when you make a payment.<\/li>\nStep 2: Request customer input<\/h2>\n
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Email address is known<\/h3>\n
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Input.ConfirmedFlag<\/code> object. If this is true<\/strong>, the customer would like to receive their receipt by email. Continue to make the payment<\/a>.<\/p>\nEmail address is unknown<\/h3>\n
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Input.ConfirmedFlag<\/code> object. This indicates true<\/strong> if the customer would like to receive their receipt by email. Continue to the next step to get their email. Otherwise, they would rather have a paper receipt, so continue to make a payment request<\/a>.<\/p>\nStep 3: Continue with payment<\/h2>\n
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AdditionalResponse<\/code> object, with a base64-encoded string that you need to decode to get a JSON object, or a string of form-encoded key-value pairs. In our examples, we use form-encoded key-value pairs. You can get the shopperEmail<\/code> from this string.<\/li>\nPaymentReceipt<\/code>: Object containing data you can use to generate a receipt<\/a>.<\/li>\n<\/ul>\n