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Account Updater results report

Use this report to obtain a summary and details of account update requests for a certain time period.

The Account Updater results report provides a summary of Account Updater results from a particular period of time. Use this report to monitor the outcomes and statuses of account update requests, provide a summary of Real-Time Account Updater results, and to further analyze the fees charged for the Account Updater. You can generate this report daily, weekly or in monthly intervals.

Download a sample report

Review the sample report before you begin implementing your own process for managing reports. The sample report will give you an example of the kind of data that will be provided in your own reports.

Click to see a sample Account Updater results report.

Report structure

The report includes a summary of the report data, containing account code, period, enabled columns (Merchant account, Acquirer, Card scheme), and format of dates (calendar day, week number, month).

Sections

The Account Updater results report consists of six sections:

  • Column headers for summary - One line, for example, Company account,Merchant account,Start date(...)
  • Summary of report data - One line, for example, TestCompany, TestMerchant,2019-06-03(...)
  • Column headers for batch updates - One line, for example, Company account,Merchant account,Service(...)
  • Batch update details - Multiple lines, for example, TestCompany,TestMerchant,batch(...)
  • Column headers for real-time updates - One line, for example, Company account,Merchant account,Service(...)
  • Real-time update details - Multiple lines, for example, TestCompany,TestMerchant,realtime(...)

Columns

A report is broken into multiple columns, each of which represent data associated with a payment. Each field takes a specific data type.

# Column Data type Description Example
1 Company account Alpha Text (80-character limit) Name of your company account as registered in the Adyen payments platform. {yourCompany}
2 Merchant account Alpha Text (80-character limit) Name of your merchant account. Column populated if Show merchant parameter is set to TRUE. {empty}
3 Account Updater service Alpha Text (8-character limit) Indicates how the Account Updater request was initiated. Possible values: batch, realtime. batch
4 Acquirer Alpha Text (80-character limit) Name of the Acquirer over which the Account Update request is processed. Column populated if Show acquirer parameter is set to TRUE. {yourVisaAcquirer}
5 Card scheme Alpha Text Identifies the card scheme, possible values: visa, mc. Column populated if Show card scheme parameter is set to TRUE. visa
6 Creation date Date field Time period in which the Account Updater request was submitted to Adyen. Format depends on Show dates as parameter : day = 2019-04-30, week=2019-25, month=2019-04. 2019-04-30
7 Booking date Date field Time period during which a response (e.g. account number changed) to the Account updater request was received. 01/05/2019
8 Total requests Integer Total number of requests submitted in the Creation date period. 544739
9 Responses received Integer Number of responses received until end date of the report. 544739
10 Responses pending Integer Number of requests for which no response has been received by end date of the report. 0
11 Responses - Account number changed Integer Number of requests for which the card number has been updated. 565
12 Responses - Expiry date changed Integer Number of requests for which the expiration date has been updated. 1441
13 Responses - Account closed Integer Number of requests for which the card has been closed and is no longer valid. 5302
14 Responses - Contact cardholder Integer (Visa only) Number of requests for which the card was updated, but new details are not available. Reach out to the cardholder for updated card information. 0
15 Responses - No change Integer Number of requests for which there have been no updates to the card details. 537431
16 Responses - Error Integer Number of requests which have not been updated due to a technical error. 0
17 Fee currency Fixed point number Three character ISO code for the currency in which the Account updater fees will be charged. EUR
18 Fee - Account number changed Fixed point number Fee charged per Account number changed response. 0.25
19 Fee - Expiry date changed Fixed point number Fee charged per Expiry date changed response. 0.25
20 Fee - Account closed Fixed point number Fee charged per Account closed response. 0.25
21 Fee - Contact cardholder Fixed point number Fee charged per Contact cardholder response. 0.00
22 Fee amount Fixed point number Total cost which will be charged for the Responses on the monthly Adyen Invoice. 1827.00