About this report
This report is based on the time zone setting of your account.
See Downloading reports.
The Settlement details report includes all payments that are settled, i.e. paid to you by Adyen.
The report specifies:
- Gross/net settlement amount for captures - Which transactions paid out, and how much.
- Refunds.
- Chargebacks (where present).
- Fee totals.
- Deposit corrections.
- Total settled amount.
Use this report to validate funds received and account for refunds and adjustments, understand withheld costs for each transaction, book payment costs (chargebacks, reversals, and associated costs) and clear your accounts receivable balance.
The report is generated with settlement batches paid to your merchant accounts. Payments are settled periodically to your bank account (see settlement payout and charges) and are reported on your bank statement:
The batch number in the settlement to your bank corresponds to the batch number in the Settlement details report. For example: https://ca-live.adyen.com/reports/download/MerchantAccount/[yourMerchantAccountName]/settlement_detail_report_batch_4.csv
To add a report date to the file name, contact our Support Team.
Download a sample report
To get an idea of the kind of data that you will see in the Settlement details report, you can download a sample report here. Based on your account and settings, your own report might contain additional columns that are not included in the sample report.
Report structure
Sections
The Settlement details report consists of five sections:
- Column headers - One line, for example,
Company Account,Merchant Account,Psp Reference(...) - Transaction details - Multiple lines, for example,
TestCompany,TestMerchant,1813702551707653,3vpzf7,visa,2013-06-03(...) - Transaction fees - One or more lines, for example,
TestCompany,TestMerchant,,,,2013-06-11 04:55:40,BST,Fee,Transaction Fees(...) - Corrections - One or multiple lines, for example,
TestCompany,TestMerchant,,,,2012-05-10 05:37:03,CEST,DepositCorrection,DepositCorrection(...) - Merchant payout - One or multiple lines, for example,
TestCompany,TestMerchant,,,,2013-06-11 04:55:40,BST,MerchantPayout,"TX977148886XT batch 4(...)
Columns
A report is broken into multiple columns, each of which represent data associated with a payment. Each field takes a specific data type.
| # |
Column |
Data type |
Description |
|---|---|---|---|
| 1 |
Company Account |
Unicode Text (80-character) |
Name of your company account as registered in the Adyen payments platform. |
| 2 |
Merchant Account |
Unicode Text (80-character) |
Name of your merchant account used to process the original payment request. |
| 3 |
Psp Reference |
Unicode Text (16-character limit) |
Adyen's 16-character unique reference associated with the transaction/the request. This value is globally unique; quote it when communicating with us about this request. A reference for the original authorisation response .
|
| 4 |
Merchant Reference |
Unicode Text (80-character) |
Reference number provided when initiating the payment request. |
| 5 |
Payment Method |
Unicode Text (30-character) |
Payment method type of the payment which was processed.
|
| 6 |
Creation Date |
Date field + Time field |
Time stamp indicating when the capture was received by Adyen.
|
| 7 |
TimeZone |
Alpha Text (4-character limit) |
Time zone the
Creation Date
.
|
| 8 |
Type* |
Alpha Text (50-character) |
Type of record included in a report. For more information, see Journal Types . |
| 9 |
Modification Reference* |
Unicode Text |
|
| 10 |
Gross Currency* |
Alpha Text (3-character limit) |
Three character ISO code for the currency which was used for processing the payment (transaction currency). |
| 11 |
Gross Debit (GC)* |
Fixed point number |
Gross debit amount; this is the amount submitted in the transaction request.
|
| 12 |
Gross Credit (GC) * |
Fixed point number |
Gross credit amount; this is the amount submitted in the transaction request.
|
| 13 |
Exchange rate |
Floating point number |
Exchange rate used for converting the gross amount into the net amount.
For externally settled payments, the listed Exchange rate is Adyen's reference exchange rate, not the actual rate applied by the external acquirer. |
| 14 |
Net Currency |
Alpha Text (3-character limit) |
Three character ISO code for the currency which was used for processing the payment (settlement currency). |
| 15 |
Net Debit (NC) |
Fixed point number |
Net amount debited from the Payable. For example, for a Refunded booking, this is the amount sent as part of the refund request plus any additional costs withheld. |
| 16 |
Net Credit (NC) |
Fixed point number |
Net credit amount; this is the amount submitted in the transaction request minus Acquirer fees.
|
| 17 |
Commission (NC) |
Fixed point number |
The commission fee that was withheld by the acquirer. This should be the difference between the gross and net amounts.
In this case, the commission column is empty and columns 18, 19, and 20 are populated.
If the Acquirer does not provide the transaction information at interchange level, Adyen populates the total commission in column 17.
For externally settled refunds (for example, amex refunds), this amount will be negative.
If you are automating your reconciliation, make sure your system can handle negative values.
|
| 18 |
Markup (NC) |
Fixed point number |
Fee charged by the Acquiring bank. If the Acquirer does not provide the transaction information at the interchange level, this field is empty |
| 19 |
Scheme Fees (NC) |
Fixed point number |
Fee which is charged by Visa / MC. If the Acquirer does not provide the transaction information at the interchange level, this field is empty |
| 20 |
Interchange (NC) |
Fixed point number |
Fee charged by the Issuing bank. If the Acquirer does not provide the transaction information at the interchange level, this field is empty |
| 21 |
Payment Method Variant |
Unicode Text (50-character) |
Sub-brand of the payment method (if applicable)
|
| 22 |
Modification Merchant Reference |
Unicode Text (80-character) |
Reference number provided when initiating the modification request. |
| 23 |
Batch Number |
Integer |
Sequence number of the settlement. |
| 24 |
Reserved4 |
|
Reserved for future enhancements. |
| 25 |
Reserved5 |
|
Reserved for future enhancements. |
| 26 |
Reserved6 |
|
Reserved for future enhancements. |
| 27 |
Reserved7 |
|
Reserved for future enhancements. |
| 28 |
Reserved8 |
|
Reserved for future enhancements. |
| 29 |
Reserved9 |
|
Reserved for future enhancements. |
| 30 |
Reserved10 |
|
Reserved for future enhancements. |
Journal types
The journal types listed below correspond to the Type field in the report structure above.
The data type varies for different record types. For fields marked with *, this record type takes Unicode Text (80-character) instead of Alpha Text (50-character).
| Journal Type | Occurrence | Description |
|---|---|---|
| Fee* | Debit | Adyen transaction fees for Received and SentForRefund transactions booked during the specified batch period. |
| MiscCosts* | Debit/Credit | Costs from externally settled payments that could not be matched with any specific transactions. |
| MerchantPayout* | Debit | Amount that is paid for a settlement currency from the payable batch to your bank account. |
| Refunded | Debit | Debit for a payment that was SentForRefund. |
| Settled | Credit | Credit for a payment that was SentForSettle. |
| Chargeback | Debit | Debit for a payment that is reversed by the bank/scheme/consumer. |
| SecondChargeback | Debit | Debit for unsuccessful defense of a first chargeback.The SecondChargeback journal type is available from November 5, 2018. For more information, see our FAQ. |
| ChargebackReversed | Credit | Previous chargeback that is credited to you after a payment is successfully defended, or after the shopper re-pays the funds. |
| RefundedReversed | Credit | A refund that is returned to our account as it can not be credited to the shopper by the scheme/bank or is returned by the shopper. |
| DepositCorrection* | Debit/Credit | Funds being withheld from/release to the account due to a change in the required security deposit (coverage of the exposure on the account). |
| InvoiceDeduction* | Debit/Credit | Representing a monthly invoice that is credited/deducted from the account.If an invoice includes VAT/GST charges, you will see two separate bookings: costs/discounts and taxes. Details are specified in the Modification Reference column. |
| MatchedStatement | Debit/Credit | Wire transfer from merchant booked in the account. |
| ManualCorrected | Debit/Credit | Manual booking/adjustment by Adyen. |
| BankInstructionReturned | Credit | Credit for previous MerchantPayout which have not been processed successfully or which have been returned to Adyen. |
| EpaPaid | Debit/Credit | Electronic Payment Advice (EPA) from an external acquirer that was confirmed by the acquirer but not settled via Adyen. |
| Balancetransfer | Debit/Credit | Balancetransfer to/from subsequent payable batches in order to process negative payable/capture balances or for batches that could not have been paid out. |
| PaymentCost | Debit/Credit | Used only in the following scenarios:For Klarna payments, deductions such as late return fees will be booked using the PaymentCost journal type, referencing the pspReference of the original payment.For ELO payments, financial adjustments and arbitration costs will be booked using the PaymentCost journal type.AfterPay / AfterPayBE – When extra VAT charges are booked on the transaction.MasterCardPersonalPayments – When the transaction fee for the payout is booked. |
| PaidOut | Debit | Net Debit for a payout that was SentForPayout. |
| PaidOutReversed | Credit | Payout returned to Adyen's account as it could not be credited to the shopper by the scheme/bank or is returned by the shopper. |
| RefundedInstallment | Debit | Indicates the debit amount for a payment that was SentForRefund. This journal is used for credit transactions using an Adyen installment capable acquirer (like Brazil and Mexico), no matter if the transaction is one-off or a installment based. |
| SettledInstallment | Credit | Indicates the credit amount being settled for a credit card transaction created in installments. For installment based transactions, the settled credit amount does not equal the whole amount that was SentForSettle. When it is a one-off transaction, then the credit amount that will be settled for this payment will equal the whole amount that was SentForSettle. If you have made an Advancement, then the credit amount for this journal SettledInstallment will be zero. |
| SuspendInstallment | Debit | Indicates that submitting subsequent installments to the scheme has been suspended due to a chargeback requested by the Issuing bank. If you have made an advancement of the installment settlement, then this journal will appear in the Settlement details report to indicate the debit to compensate the Advanced amount. |
| CaptureFailed (Sales Day payout) | Debit | Capturing funds has failed for a transaction, in other words, these funds will never be received from the card scheme or payment method.A debit booking is made to the next payout as Adyen will not receive the pre-financed transaction amount. |
| RefundFailed (Sales Day payout) | Credit | Refund to a card or payment method has failed. If your account has already been debited for the refund, a credit booking is made to the next merchant payout (as Adyen will not have to pay for the refunded amount). |
| SettledReversed (Sales Day payout) | Debit | A debit that reverses a Settled transaction for which Adyen has not received the funds from the card scheme or payment method within 30 days of capture. In the event that Adyen captures the payment after 30 days, you will see an additional Settled booking. |
| MerchantPayin | Credit | A credit transfer or direct debit booked in the account to fund the Reserve. |
| ReserveAdjustment | Debit/Credit | Funds being withheld from or released to the account due to funding or for using the Reserve register. |
| MerchantPayinReversed | Debit | A payment meant to top up or fund an account goes through a chargeback. |
Types of report lines
Transaction lines
Each transaction is represented by an entry. Each entry is on a separate line in the report. Each transaction line in the report describes the status of the transaction, and the reason why it was included in the settlement batch. For example: Settled or Refunded.
TestCompany,TestMerchant,1813702551707653,3vpzf7,visa,2013-06-03 11:26:49,CET,Settled,1713702551795048,GBP,,5.00,1,GBP,,4.88,,0.04,0.01,0.07,visaclassic,,,,,,,,,TestCompany,TestMerchant,1313642467023511,324959451,visa,2013-03-26 22:37:26,CET,Chargeback,2313642467170922,EUR,349.99,,1,EUR,357.49,,7.5,,,,visaclassic,,,,,,,,,Transaction fees
A transaction fee line is an entry in the report providing information on chargeable fees. A settlement report includes a transaction fee line for each month that has transactions in the settlement batch.
TestCompany,TestMerchant,,,,2013-06-11 04:55:40,CET,Fee,Transaction Fees May 2013,EUR,,,,GBP,1.46,,,,,,,,,,,,,,,Deposit corrections
If Adyen requires a deposit, this is filled by withholding settlements until the deposit amount is met.
The deposit is a variable amount that may increase or decrease, due to changing risk figures. On a change, a DepositCorrection line item is included. This line can be a credit or a debit.
TestCompany,TestMerchant,,,,2012-05-10 05:37:03,CET,DepositCorrection,Deposit Correction,EUR,,,,EUR,78.93,,,,,,,,,,,,,,,Apart from the deposit held by Adyen, a separate register is created for refunds, payouts or chargebacks. The Reserve is a way of keeping some of your funds in your account, to be made available for refunds, chargebacks or third-party payouts that Adyen processes on your behalf. A ReserveAdjustment line item is included in the Settlement details report. This line can have a credit or a debit to reflect either a release of funds into the payable or a move of funds to the Reserve register. Learn more about the changes to the Reserve balance.
Invoice deduction lines
At the end of each month, Adyen calculates the final invoice amount. It may happen that we either charged you too much, or too little. For example, this scenario can occur if you apply tiered pricing.
For invoices related to POS hardware sales and POS related services, no amount is deducted throughout the month, and therefore the total amount is deducted from settlement. The outstanding amounts are deducted from the next settlement batch.
To balance it, we book an InvoiceDeduction line item in the Settlement details report, when necessary. The reference includes the invoice number associated with the invoice deduction followed by a descriptive explanation.
Descriptive explanations are:
- "Discounts and additional costs" for processing invoices.
- "Terminal hardware sale invoice amount" for POS hardware sales.
- "Terminal services invoice amount" for POS related services.
In this example, Invoice 201111000553 refers to the invoice number mentioned in the invoice of the given month. The amount may appear with debit or credit columns.
TestCompany,TestMerchant,,,,2013-05-10 12:59:53,CET,InvoiceDeduction,Invoice 201111000553,EUR,,,,EUR,,250.22,,,,,,,4,,,,,,,Transfer lines
An entry documenting a funds transfer to your bank account. The net debit/merchant payout field holds the total amount paid out to your account, followed by the currency.
In this example, Adyen paid out 1842.21 EUR to the TestMerchant merchant account. TX4313726XT batch 4, TestMerchant is the message included in the bank statement.
TestCompany,TestMerchant,,,,2013-06-11 04:55:40,CET ,MerchantPayout,"TX4313726XT batch 4, TestMerchant batch 4, TestMerchant",EUR,,,,EUR,1842.21,,,,,,,,,,,,,,,