{"title":"Chargeback guidelines","category":"default","creationDate":1779620071,"content":"<p>A chargeback is initiated by the issuing bank or payment method on behalf of a cardholder to collect funds back. All schemes have their own specific guidelines. Find the specific guidelines per scheme below:<\/p>\n<ul>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/accel-star-chargebacks\">Accel and STAR chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/ach-chargebacks\">ACH Direct Debit chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/afterpay-chargebacks\">Afterpay\/Clearpay chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/american-express-chargebacks\">American Express chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/billdesk-chargebacks\">India domestic chargebacks with BillDesk<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/cartes-bancaires-chargebacks\">Cartes Bancaires chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/cash-app-pay-chargebacks\">Cash App Pay chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/diners-discover-chargebacks\">Diners\/Discover chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/eftpos-chargebacks\">eftpos chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/elo-chargebacks\">Elo chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/jcb-chargebacks\">JCB chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/klarna-chargebacks\">Klarna chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/mastercard-chargebacks\">Mastercard chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/mexicodomestic-chargebacks\">Mexico domestic chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/nyce-chargebacks\">NYCE chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/paypal-chargebacks\">PayPal chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/pulse-chargebacks\">PULSE chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/riverty-chargebacks\">Riverty chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/sepa-chargebacks\">SEPA chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/twint-chargebacks\">TWINT chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/unionpay-chargebacks\">UnionPay chargebacks<\/a><\/li>\n<li><a href=\"\/risk-management\/chargeback-guidelines\/visa-chargebacks\">Visa chargebacks<\/a><\/li>\n<\/ul>","url":"https:\/\/docs.adyen.com\/risk-management\/chargeback-guidelines","articleFields":{"description":"Learn what you need to do to manage chargebacks for each issuer.","id":"47490894","type":"page","_expandable":null,"operations":"","status":"current","last_edit_on":"08-10-2019 13:16"},"algolia":{"url":"https:\/\/docs.adyen.com\/risk-management\/chargeback-guidelines","title":"Chargeback guidelines","content":"A chargeback is initiated by the issuing bank or payment method on behalf of a cardholder to collect funds back. All schemes have their own specific guidelines. Find the specific guidelines per scheme below:\n\nAccel and STAR chargebacks\nACH Direct Debit chargebacks\nAfterpay\/Clearpay chargebacks\nAmerican Express chargebacks\nIndia domestic chargebacks with BillDesk\nCartes Bancaires chargebacks\nCash App Pay chargebacks\nDiners\/Discover chargebacks\neftpos chargebacks\nElo chargebacks\nJCB chargebacks\nKlarna chargebacks\nMastercard chargebacks\nMexico domestic chargebacks\nNYCE chargebacks\nPayPal chargebacks\nPULSE chargebacks\nRiverty chargebacks\nSEPA chargebacks\nTWINT chargebacks\nUnionPay chargebacks\nVisa chargebacks\n","type":"page","locale":"en","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"Risk management","lvl2":"Chargeback guidelines"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/risk-management","lvl2":"\/risk-management\/chargeback-guidelines"},"levels":3,"category":"Risk Management","category_color":"green","tags":["Chargeback","guidelines"]}}