{"title":"Custom rules","category":"default","creationDate":1779620071,"content":"

Custom rules let you fine-tune your risk profile. You can use them to address risks specific to your business or to complement the risk evaluation by the Machine learning: fraud risk<\/strong> rule.<\/p>\n

Requirements<\/h2>\n

Before you begin, take into account the following requirements and limitations.<\/p>\n\n\n\n\n\n\n\n
Requirement<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
Integration type<\/strong><\/td>\nMake sure that you have built an online payments integration<\/a>, that risk management is enabled<\/a>, and that you have enabled premium features<\/a>.<\/td>\n<\/tr>\n
Customer Area roles<\/a><\/strong><\/td>\nMake sure that you have one of the following role(s):
  • Merchant change risk settings<\/strong><\/li>
  • Risk admin<\/strong><\/li><\/ul><\/td>\n<\/tr>\n
Limitations<\/strong><\/td>\nYou can only use custom rules when you use Protect premium.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

How it works<\/h2>\n

You can add custom rules to complement the fraud risk evaluation. When you configure a rule in your risk profile, you configure which action should be taken when a transaction matches that rule.<\/p>\n

For each rule, you configure if the rule should run before or after authorization, and what to do if a transaction matches the rule: Allow<\/strong>, Block<\/strong>, Review<\/strong>, or Check for 3DS<\/strong>.<\/p>\n

You can also label your rules for easy classification, and to further personalize your risk profile setup.<\/p>\n

Create a custom rule<\/h2>\n

To create a new rule in your Customer Area<\/a>:<\/p>\n

    \n
  1. Go to Revenue & risk<\/strong> > Risk profiles<\/strong>.<\/li>\n
  2. Select a risk profile.<\/li>\n
  3. Select Risk rules<\/strong>.<\/li>\n
  4. Select + Create new custom rule<\/strong>, and then select Pre-authorization<\/strong> or Post-authorization<\/strong>.<\/li>\n
  5. Enter a rule name.<\/li>\n
  6. In the Action<\/strong> section, select Allow<\/strong>, Block<\/strong>, Review<\/strong>, or Check for 3DS<\/strong> to define the action you want to take when the rule triggers.\n