Complaints

At Adyen we value any feedback also if this is a complaint. Should you have any complaints regarding our services please send an email to support@adyen.com. In order for us to handle your complaint in the best possible way, provide the following information:

  • Full name
  • Your email address
  • Description of your complaint

We will respond to your complaint within one business day and in the event of any harm propose a solution within one week.