The best way to report an issue is to contact our Adyen POS Support Team
To provide you with a quick solution, make sure to always include the following details when submitting a ticket to support:
- Store brand with company name
- Store city with store location
- Merchant account (when known)
- PSP reference (when known; this reference is visible on the receipt)
- Date, time and time zone the issue occurred
- A detailed description of the problem.