Submitting logs to Adyen

 

In some cases, Adyen may ask you to submit the device log files. 
To submit log files: 

  1. Press ENTER + 9.
  2. Enter the admin PIN code (provided by Adyen, separately).
  3. Select Submit logs.
  4. Follow the instructions on the screen.

 

Do not execute this command unless instructed to do so by Adyen Support.

 

Questions

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