{"title":"Retail use cases","category":"default","creationDate":1788778638,"content":"<div class=\"additional-info-block output-inline\">\n<h5 class=\"article__heading additional-info-block__title\">Features per industry<\/h5><div class=\"additional-info-block__body\"><p>Tip: Have a look at the required and recommended features for the <a href=\"\/industries\/feature-packs?industry=retail&amp;channel=omni\">omnichannel retail industry<\/a>.<\/p><\/div><\/div>\n\n<p>This part of the documentation covers end-to-end use cases that aim to connect the dots between your ecommerce and point-of-sale retail operations. Starting from a shopper journey, the use cases show the API flow that is involved and provide high-level instructions to make things work.<\/p>\n<p>We are starting off with a couple of click-and-collect and endless aisle use cases. Click and collect is a retail service where customers order or buy products online (\"click\") and pick them up in person (\"collect\") at a physical store. Endless aisle refers to a setup where you let customers place ecommerce orders in your store or other physical location.<\/p>\n<p>It is a work in progress, so do let us know if there is a specific retail use case that you want us to cover.<\/p>\n<h2>Next steps<\/h2>\n<div class=\"next-steps\" id=\"next-steps\" >\n<a href=\"\/unified-commerce\/retail-use-cases\/click-and-collect\" class=\"next-steps__step\" style=\"width:29%;\" target=\"_self\"><div class=\"next-steps__title\">Click and collect<\/div><p class=\"next-steps__body\"><p>Use cases:<ul><li>Reserve online, try in a store<\/li><li>Buy online, pick up in a store<\/li><li>Buy online, pick up by an assistant<\/li><\/ul><\/p><\/p><\/a><a href=\"\/unified-commerce\/retail-use-cases\/endless-aisle\" class=\"next-steps__step\" style=\"width:29%;\" target=\"_self\"><div class=\"next-steps__title\">Endless aisle<\/div><p class=\"next-steps__body\"><p>Use cases:<ul><li>Order in a store, ship to home<\/li><li>Order in a store, pick up in a store<\/li><\/ul><\/p><\/p><\/a><a href=\"\/unified-commerce\/retail-use-cases\/mixed-baskets-accounts\" class=\"next-steps__step\" style=\"width:29%;\" target=\"_self\"><div class=\"next-steps__title\">Mixed baskets<\/div><p class=\"next-steps__body\"><p>Account structure options to consider for use cases that involve mixed baskets.<\/p><\/p><\/a><\/div>\n","url":"https:\/\/docs.adyen.com\/unified-commerce\/retail-use-cases","articleFields":{"description":"Explore omnichannel retail use cases that connect ecommerce and in-person payment flows, including click and collect and endless aisle.","section_label":"Use cases","_expandable":{"operations":""}},"algolia":{"url":"https:\/\/docs.adyen.com\/unified-commerce\/retail-use-cases","title":"Retail use cases","content":"\nFeatures per industryTip: Have a look at the required and recommended features for the omnichannel retail industry.\n\nThis part of the documentation covers end-to-end use cases that aim to connect the dots between your ecommerce and point-of-sale retail operations. Starting from a shopper journey, the use cases show the API flow that is involved and provide high-level instructions to make things work.\nWe are starting off with a couple of click-and-collect and endless aisle use cases. Click and collect is a retail service where customers order or buy products online (\"click\") and pick them up in person (\"collect\") at a physical store. Endless aisle refers to a setup where you let customers place ecommerce orders in your store or other physical location.\nIt is a work in progress, so do let us know if there is a specific retail use case that you want us to cover.\nNext steps\n\nClick and collectUse cases:Reserve online, try in a storeBuy online, pick up in a storeBuy online, pick up by an assistantEndless aisleUse cases:Order in a store, ship to homeOrder in a store, pick up in a storeMixed basketsAccount structure options to consider for use cases that involve mixed baskets.\n","type":"page","locale":"en","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"Omnichannel","lvl2":"Retail use cases"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/unified-commerce","lvl2":"\/unified-commerce\/retail-use-cases"},"levels":3,"category":"Omnichannel","category_color":"green","tags":["Retail","cases"]}}
