{"title":"Click and collect","category":"default","creationDate":1788778638,"content":"<p>Click and collect is a retail service where customers order or buy products online (\"click\") and pick them up in person (\"collect\") at a physical store. It combines the convenience of ecommerce with in-store shopping, often avoiding shipping costs and allowing for same-day pickup.<\/p>\n<p>We will discuss several variations of click and collect:<\/p>\n<ul>\n<li>Reserve online and try the items in a store before buying.<\/li>\n<li>Buy online, pick up the order in a store, and optionally drop some items from the order and get a refund, and\/or purchase additional items that are available in the store.<\/li>\n<li>Buy online and let an assistant pick up the order.<\/li>\n<\/ul>\n<h2>Next steps<\/h2>\n<div class=\"next-steps\" id=\"next-steps\" >\n<a href=\"\/unified-commerce\/retail-use-cases\/click-and-collect\/c-and-c-try-then-buy\" class=\"next-steps__step\" style=\"width:29%;\" target=\"_self\"><div class=\"next-steps__title\">Reserve online, try in store<\/div><p class=\"next-steps__body\"><p>Reserve items online and try them in a store before buying.<\/p><\/p><\/a><a href=\"\/unified-commerce\/retail-use-cases\/click-and-collect\/c-and-c-add-return\" class=\"next-steps__step\" style=\"width:29%;\" target=\"_self\"><div class=\"next-steps__title\">Buy online, pick up in store<\/div><p class=\"next-steps__body\"><p>Buy online and pick up in a store, and purchase less or more items.<\/p><\/p><\/a><a href=\"\/unified-commerce\/retail-use-cases\/click-and-collect\/c-and-c-assistant-pickup\" class=\"next-steps__step\" style=\"width:29%;\" target=\"_self\"><div class=\"next-steps__title\">Buy online, pick up by assistant<\/div><p class=\"next-steps__body\"><p>Buy items online, and let an assistant pick them up in a store.<\/p><\/p><\/a><\/div>\n","url":"https:\/\/docs.adyen.com\/unified-commerce\/retail-use-cases\/click-and-collect","articleFields":{"description":"Click-and-collect use cases.","type":"page","_expandable":{"operations":""}},"algolia":{"url":"https:\/\/docs.adyen.com\/unified-commerce\/retail-use-cases\/click-and-collect","title":"Click and collect","content":"Click and collect is a retail service where customers order or buy products online (\"click\") and pick them up in person (\"collect\") at a physical store. It combines the convenience of ecommerce with in-store shopping, often avoiding shipping costs and allowing for same-day pickup.\nWe will discuss several variations of click and collect:\n\nReserve online and try the items in a store before buying.\nBuy online, pick up the order in a store, and optionally drop some items from the order and get a refund, and\/or purchase additional items that are available in the store.\nBuy online and let an assistant pick up the order.\n\nNext steps\n\nReserve online, try in storeReserve items online and try them in a store before buying.Buy online, pick up in storeBuy online and pick up in a store, and purchase less or more items.Buy online, pick up by assistantBuy items online, and let an assistant pick them up in a store.\n","type":"page","locale":"en","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Omnichannel","lvl2":"Retail use cases","lvl3":"Click and collect"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/unified-commerce","lvl2":"https:\/\/docs.adyen.com\/unified-commerce\/retail-use-cases","lvl3":"\/unified-commerce\/retail-use-cases\/click-and-collect"},"levels":4,"category":"Omnichannel","category_color":"green","tags":["Click","collect"]}}