{"title":"Account structures for mixed baskets","category":"default","creationDate":1788778638,"content":"<p>A <strong>mixed basket<\/strong> is a transaction where a shopper buys both <strong>online items<\/strong> that are offered on an ecommerce site, and <strong>in-store items<\/strong> that are available at a brick-and-mortar store. The sale attribution and reconciliation of mixed baskets depends heavily on the structure of your Adyen account.<\/p>\n<p>This page describes various options for an account structure that accommodates mixed baskets. Before you decide on a specific structure, we recommend you discuss these options with your Adyen implementation engineer or account manager.<\/p>\n<h2>Requirements<\/h2>\n<p>Before you begin, check if the information on this page applies to you.<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\">Requirement<\/th>\n<th style=\"text-align: left;\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><strong>Integration type<\/strong><\/td>\n<td style=\"text-align: left;\">The information on this page is relevant for Adyen integrations with both an online payments channel and an in-person payments channel.<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Setup steps<\/strong><\/td>\n<td style=\"text-align: left;\">Make sure you are familiar with account structure basics. See: <ul><li><a href=\"\/account\/define-account-structure\" target=\"_blank\">Defining your account structure<\/a><\/li> <li><a href=\"\/point-of-sale\/design-your-integration\/determine-account-structure\" target=\"_blank\">Set up your account for in-person payments<\/a><\/li><\/ul><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>One merchant account without stores<\/h2>\n<p>In this structure, you use a single merchant account for both ecommerce and point-of-sale transactions.<\/p>\n<p>For a mixed basket, you authorize the full amount for all items, regardless of whether the items are online or in-store. If items are delivered or picked up at different moments in time, you make separate partial capture requests.<\/p>\n<p>Considerations:<\/p>\n<ul>\n<li>Very simple to set up.<\/li>\n<li>Managing configurations, terminals, and user credentials is more complex compared to a structure with stores.<\/li>\n<li>No separation in reconciliation between ecommerce and point-of-sale transactions.<\/li>\n<\/ul>\n<p><img alt=\"merchant account without stores\" src=\"\/user\/pages\/docs\/06.unified-commerce\/16.retail-use-cases\/mixed-baskets-accounts\/diagram-1-ecom-pos-ma-without-stores.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/p>\n<h2>Separate merchant accounts<\/h2>\n<p>In this structure, you use two separate merchant accounts, one for ecommerce and one for point of sale.<\/p>\n<p>A mixed basket requires two payment requests.<\/p>\n<ul>\n<li>The payment for the online items is processed through the ecommerce merchant account, using payment methods that are set up for the ecommerce merchant account.<\/li>\n<li>The payment for the in-store items is processed through the POS merchant account, using payment methods that are set up for the POS merchant account or a store under the POS merchant account.<\/li>\n<\/ul>\n<p>Considerations:<\/p>\n<ul>\n<li>Simple to set up and to scale.<\/li>\n<li>Separate reconciliation for each merchant account.<\/li>\n<\/ul>\n<p><img alt=\"separate merchant accounts\" src=\"\/user\/pages\/docs\/06.unified-commerce\/16.retail-use-cases\/mixed-baskets-accounts\/diagram-2-ecom-ma-and-pos-ma.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/p>\n<h2>One merchant account with POS stores<\/h2>\n<p>In this structure, you use a single merchant account for both ecommerce and point of sale, with point-of-sale stores configured under the combined merchant account.<\/p>\n<p>A mixed basket requires two payment requests.<\/p>\n<ul>\n<li>Both payments are processed through the combined ecommerce\/POS merchant account.<\/li>\n<li>The online items are paid using payment methods that are set up for the merchant account.<\/li>\n<li>The in-store items are paid using payment methods that are set up for the POS store under the merchant account.<\/li>\n<\/ul>\n<p>Considerations:<\/p>\n<ul>\n<li>Payment methods must be set up with priorities.<\/li>\n<li>Both sales channels are distinguishable within the same reconciliation file.<\/li>\n<\/ul>\n<p><img alt=\"merchant account with pos stores\" src=\"\/user\/pages\/docs\/06.unified-commerce\/16.retail-use-cases\/mixed-baskets-accounts\/diagram-3-ecom-pos-ma-with-pos-stores.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/p>\n<h2>One merchant account with ecommerce and POS stores<\/h2>\n<p>In this structure, you use a single merchant account for both ecommerce and point of sale, with separate ecommerce stores and POS stores configured under the combined merchant account.<\/p>\n<p>A mixed basket requires two payment requests.<\/p>\n<ul>\n<li>Both payments are processed through the combined ecommerce\/POS merchant account.<\/li>\n<li>The online items are paid using payment methods that are set up for the ecommerce store.<\/li>\n<li>The in-store items are paid using payment methods that are set up for the POS store.<\/li>\n<\/ul>\n<p>Considerations:<\/p>\n<ul>\n<li>Payment method setup is simple.<\/li>\n<li>Reconciliation happens within the same merchant account.<\/li>\n<\/ul>\n<p><img alt=\"merchant account with ecom and pos stores\" src=\"\/user\/pages\/docs\/06.unified-commerce\/16.retail-use-cases\/mixed-baskets-accounts\/diagram-4-ecom-pos-ma-with-ecom-and-pos-stores.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/p>\n<h2>See also<\/h2>\n<div class=\"see-also-links output-inline\" id=\"see-also\">\n<ul><li><a href=\"\/unified-commerce\/retail-use-cases\/click-and-collect\/c-and-c-try-then-buy\"\n                        target=\"_self\"\n                        >\n                    Click and collect: Reserve online, try in store\n                <\/a><\/li><li><a href=\"\/unified-commerce\/retail-use-cases\/endless-aisle\/e-a-ship-home\"\n                        target=\"_self\"\n                        >\n                    Endless aisle: Order in store, ship to home\n                <\/a><\/li><li><a href=\"\/unified-commerce\/retail-use-cases\/endless-aisle\/e-a-store-pickup\"\n                        target=\"_self\"\n                        >\n                    Endless aisle: Order in store, pick up in store\n                <\/a><\/li><\/ul><\/div>\n","url":"https:\/\/docs.adyen.com\/unified-commerce\/retail-use-cases\/mixed-baskets-accounts","articleFields":{"description":"Account structure options that support combining ecommerce and point-of-sale items in a single order.","type":"page","_expandable":{"operations":""}},"algolia":{"url":"https:\/\/docs.adyen.com\/unified-commerce\/retail-use-cases\/mixed-baskets-accounts","title":"Account structures for mixed baskets","content":"A mixed basket is a transaction where a shopper buys both online items that are offered on an ecommerce site, and in-store items that are available at a brick-and-mortar store. The sale attribution and reconciliation of mixed baskets depends heavily on the structure of your Adyen account.\nThis page describes various options for an account structure that accommodates mixed baskets. Before you decide on a specific structure, we recommend you discuss these options with your Adyen implementation engineer or account manager.\nRequirements\nBefore you begin, check if the information on this page applies to you.\n\n\n\nRequirement\nDescription\n\n\n\n\nIntegration type\nThe information on this page is relevant for Adyen integrations with both an online payments channel and an in-person payments channel.\n\n\nSetup steps\nMake sure you are familiar with account structure basics. See: Defining your account structure Set up your account for in-person payments\n\n\n\nOne merchant account without stores\nIn this structure, you use a single merchant account for both ecommerce and point-of-sale transactions.\nFor a mixed basket, you authorize the full amount for all items, regardless of whether the items are online or in-store. If items are delivered or picked up at different moments in time, you make separate partial capture requests.\nConsiderations:\n\nVery simple to set up.\nManaging configurations, terminals, and user credentials is more complex compared to a structure with stores.\nNo separation in reconciliation between ecommerce and point-of-sale transactions.\n\n\nSeparate merchant accounts\nIn this structure, you use two separate merchant accounts, one for ecommerce and one for point of sale.\nA mixed basket requires two payment requests.\n\nThe payment for the online items is processed through the ecommerce merchant account, using payment methods that are set up for the ecommerce merchant account.\nThe payment for the in-store items is processed through the POS merchant account, using payment methods that are set up for the POS merchant account or a store under the POS merchant account.\n\nConsiderations:\n\nSimple to set up and to scale.\nSeparate reconciliation for each merchant account.\n\n\nOne merchant account with POS stores\nIn this structure, you use a single merchant account for both ecommerce and point of sale, with point-of-sale stores configured under the combined merchant account.\nA mixed basket requires two payment requests.\n\nBoth payments are processed through the combined ecommerce\/POS merchant account.\nThe online items are paid using payment methods that are set up for the merchant account.\nThe in-store items are paid using payment methods that are set up for the POS store under the merchant account.\n\nConsiderations:\n\nPayment methods must be set up with priorities.\nBoth sales channels are distinguishable within the same reconciliation file.\n\n\nOne merchant account with ecommerce and POS stores\nIn this structure, you use a single merchant account for both ecommerce and point of sale, with separate ecommerce stores and POS stores configured under the combined merchant account.\nA mixed basket requires two payment requests.\n\nBoth payments are processed through the combined ecommerce\/POS merchant account.\nThe online items are paid using payment methods that are set up for the ecommerce store.\nThe in-store items are paid using payment methods that are set up for the POS store.\n\nConsiderations:\n\nPayment method setup is simple.\nReconciliation happens within the same merchant account.\n\n\nSee also\n\n\n                    Click and collect: Reserve online, try in store\n                \n                    Endless aisle: Order in store, ship to home\n                \n                    Endless aisle: Order in store, pick up in store\n                \n","type":"page","locale":"en","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Omnichannel","lvl2":"Retail use cases","lvl3":"Account structures for mixed baskets"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/unified-commerce","lvl2":"https:\/\/docs.adyen.com\/unified-commerce\/retail-use-cases","lvl3":"\/unified-commerce\/retail-use-cases\/mixed-baskets-accounts"},"levels":4,"category":"Omnichannel","category_color":"green","tags":["Account","structures","mixed","baskets"]},"articleFiles":{"diagram-1-ecom-pos-ma-without-stores.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/06.unified-commerce\/16.retail-use-cases\/mixed-baskets-accounts\/diagram-1-ecom-pos-ma-without-stores.svg?decoding=auto&amp;fetchpriority=auto\" \/>","diagram-2-ecom-ma-and-pos-ma.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/06.unified-commerce\/16.retail-use-cases\/mixed-baskets-accounts\/diagram-2-ecom-ma-and-pos-ma.svg?decoding=auto&amp;fetchpriority=auto\" \/>","diagram-3-ecom-pos-ma-with-pos-stores.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/06.unified-commerce\/16.retail-use-cases\/mixed-baskets-accounts\/diagram-3-ecom-pos-ma-with-pos-stores.svg?decoding=auto&amp;fetchpriority=auto\" \/>","diagram-4-ecom-pos-ma-with-ecom-and-pos-stores.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/06.unified-commerce\/16.retail-use-cases\/mixed-baskets-accounts\/diagram-4-ecom-pos-ma-with-ecom-and-pos-stores.svg?decoding=auto&amp;fetchpriority=auto\" \/>"}}