Pay out to third parties

You can use the funds acquired from payments that you process with Adyen to send on-demand payouts. On-demand payouts result in a bank transfer request to move funds from your balance account.

This page explains how to send on-demand payouts to a bank account of any third-party recipient. For example, your supplier or partner.

Before you begin

• Ensure your API credential has the roles to use with the Transfers API.
• Ensure that your server receives and accepts webhooks.
• Contact our Support Team:
  • To enable transfers for the source balance account.
  • If you want to configure a default transfer description for your platform.

Get transfer routes

Prior to submitting a transfer request, we recommend that you calculate the available transfer routes. This will enable you to design a configuration that optimally aligns with your use case. Furthermore, it minimizes the risk of transfer failures by proactively identifying supported routes and highlighting any necessary parameters.

Step 1: Make a transfer request

To send on-demand payouts, make an API request or use your Balance Platform Customer Area. The following tabs explain both methods.

Step 2: Get updates on the status of the transfer

Track the transfer request through webhooks that Adyen sends to your server. The webhooks provide the status of the request, from the time when Adyen received the request and the transfer was authorised, up to when the transfer was booked and deducted from the balance account. Additionally, you can find the estimated arrival time of the funds.

You can also view the transfer in your Balance Platform Customer Area.

Transfer priority

To specify how fast the funds must be sent, you can set a priority in the transfer request. A transfer with a higher priority incurs higher fees. The priorities available for bank transfers are:

• Regular: For normal, low-value transactions.
• Instant: Instant way to transfer funds in Single Euro Payments Area (SEPA) countries. Has higher fees than a regular payout.
• Fast: Faster than regular but has higher fees. Recommended for high-priority, low-value transactions.
• Wire: Fastest way but has the highest fees. Recommended for high-priority, high-value transactions.
• Cross-border: Recommended for high-value transactions to a recipient in a different country.

  When using cross-border priority, transfer delays and potential fees may occur due to involving correspondent banks. As a result, the beneficiary may receive a reduced amount compared to the one instructed.

• Internal: Transfer to an Adyen-issued business bank account.

You can get all available priorities for bank transfers per balance platform or for a particular set of counterparty bank details, including any specific route requirements. To learn more, see Get transfer routes.

For details about transfer priorities per country and currency, see the table in the following section.

Transfer cut-off times

There are specific times during a business day, called cut-off times, when Adyen stops processing payouts for settlement within the settlement delay. Payouts initiated before the cut-off time are typically processed within the specified settlement delay, while those initiated after the cut-off time will be processed the next day within the specified settlement delay.

Adhering to cut-off times can help you maintain consistency and predictability of your financial activities.

The following table is an overview of cut-off times depending on the country, currency, and transfer priority.

Transfer statement description

A statement description is the text that your users see on their bank statements when they receive payouts, which helps them identify the transaction. Adyen passes the description that you provide to the recipient bank. Most banks show this description in the statement.

To configure a default description for all payouts, contact our Support Team. You can still override the default description when you send an on-demand payout.

In general, the description must not exceed more than 140 characters. The supported characters may also differ based on the country and priority of the transfer. Refer to the table in the following section for more details.

Supported countries, currencies, and priorities

Adyen only supports paying out to your users in local currencies. For example, USD is supported in the United States and AUD in Australia. There are two exceptions:

• EUR payouts in countries that are part of the Single Euro Payments Area (SEPA) but not the eurozone.
• USD payouts in Canada.

See the overview below of supported countries, currencies, and priorities, and transfer description limits.

Europe

North America

Asia Pacific

See also