Unauthorized

Cause

Adyen APIs return this error when:

• Invalid API credentials were used in the request.
• The API credentials lack permissions.

Solution

To resolve this error:

• Check and update the API key or the basic auth username and password.
• If you receive this error for a Management API endpoint, contact your admin user so they can check the API permissions. For other APIs, contact our Support Team to ask for additional permissions.

Error codes

Find the specific cause and solution for each error code.

00_401 - Unauthorized

Cause: The API credential used in the request is invalid or does not have the right permissions.
Solution: Check and update the API credentials used in the request, or ask for additional permissions.