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Not found

Cause

Adyen APIs return this error when:

  • A request is trying to perform an operation on a resource that does not exist.
  • A POST request contains a resource ID that does not exist.

Solution

Make sure that the request is using an existing resource ID.

Error codes

Find the specific cause and solution for each error code.

00_404 - Not found

Cause: Generic error returned when a resource cannot be found.
Solution: Check if you have the correct resource ID.


30_002 - Balance Platform not found

Cause: The Balance Platform does not exist.
Solution: Check if you have the correct Balance Platform ID.


30_012 - Account holder not found

Cause: The account holder does not exist.
Solution: Check if you have the correct account holder ID.


30_112 - Entity was not found

Cause: The resource provided in the request cannot be found.
Solution: Check if you have the correct resource ID.


32_002 - Not found

Cause: The resource provided in the request cannot be found.
Solution: Check if you have the correct resource ID.