Pay out to bank accounts

Adyen supports paying out funds from your balance account to third-party bank accounts by using the Transfers API. You can use this feature to pay out to any third-party bank account holder, such as freelancers or providers.

Supported locations, currencies, and priorities

Adyen only supports paying out to third parties in local currencies. For example, USD is supported in the United States. There are two exceptions:

• EUR payouts in locations that are part of the Single Euro Payments Area (SEPA) but not the eurozone.
• USD payouts in Canada.

See the following overview of supported countries, currencies, priorities, and bank account formats. You can select a custom value for your transfer instrument.

Transfer priority

You can specify how fast you want the funds to arrive to your user's account by setting a priority in the payout request. A payout with a higher priority incurs higher fees. You can set the following priorities for bank transfers:

• Regular: Recommended for standard, low-value transactions to a recipient in the same region.
• Instant: Transfers funds instantly within the United States and the Single Euro Payments Area (SEPA).
• Fast: Processes faster than Regular and incurs higher fees. Suitable for high-priority, low-value transfers in the same region.
• Wire: The fastest option, with the highest fees. Recommended for high-priority, high-value transfers in the same region.
• Cross-border: Recommended for high-value transfers to recipients in other regions or countries.

  When using Cross-border priority, payout delays and additional fees may occur due to intermediary banks. As a result, the beneficiary may receive a lower amount than the instructed value.

Transfer routes

To pay out your funds, Adyen must connect to transfer routes. Transfer routes depend on the parameters that you include in your transfer requests, such as priority, currency, and counterparty's location.

To minimize the risk of transfer failures, we recommend that you calculate transfer routes when:

• You are building your integration and want to understand what transfer routes are available for your use case.
• You plan to make a payout to a specific location or counterparty for the first time.
• You experience repeated issues trying to pay out to a specific location or counterparty.

Transfer cut-off times

There are specific times during a business day, called cut-off times, when Adyen stops processing bank transfers for settlement within the settlement delay. Bank transfers initiated before the cut-off time are typically processed within the specified settlement delay, while those initiated after the cut-off time will be processed the next day within the specified settlement delay.

Adhering to cut-off times can help you maintain consistency and predictability of your financial activities.

Example cut-off times

Transfer statement description

A statement description is the text that your users see on their bank statements when they receive payouts, which helps them identify the transaction. Adyen passes the description that you provide to the recipient bank. Most banks show this description in the statement.

To configure a default description for all payouts, contact our Support Team. You can still override the default description when you send an on-demand payout.

In general, the description must not exceed more than 140 characters. The supported characters may also differ based on the location and priority of the transfer. Refer to the table in the following section for more details.

Character limits

The following tables show the character limits for each combination of currency and priority that Adyen supports.

Transfer screening

Each transfer on the balance platform is screened by Adyen for regulatory and risk purposes. To decrease the possibility of manual review and processing delays, we highly recommend that you include as much information about the counterparty when you make a transfer.