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Test verification/KYC scenarios

Learn how you can test your error handling flows.

When screening your sellers, the verification checks performed by Adyen can return a range of error messages.

In your test environment, all verification checks are passed by default when the required fields and documents are provided. To test your error handling flow, you can force a scenario where one or more verification checks fail.

This allows you to reproduce an unsuccessful verification flow, including the result and corresponding verification codes. You can then also test the remediating flow to resolve the verification errors.

Requirements

Before you begin, take into account the following requirements, limitations, and preparations.

Requirement Description
Integration type You have an Adyen for Platforms or Adyen Issuing integration.
API credentials You must have a API credential for legal entity management..
Webhooks To get updates about the failed verification, make sure you are subscribed to the legalEntity.updated webhook

Step 1: Make an API request

Using the Legal Entity Management API, you can include a x-requested-verification-code in the header of your API request.

Note that requested verification codes cannot be used with hosted onboarding.

You can use requested verification codes for the following endpoints:

Use a suberror code as your requested verification code. You can include one code at a time in your request header. Requested verification codes can only be used in your test environment.

In this example, you want to test the 1_3055 suberror code The name and residence country couldn't be verified for an individual legal entity. This triggers the following verification checks:

  • Name and date of birth check
  • Residency country check

In the header of your POST /legalEntities request, include x-requested-verification-code: 1_3055.

Step 2: Check verification errors

To get updates about the failed verification and the corresponding error codes, you can:

  • Listen to the legalEntity.updated webhook or
  • Make a GET API request for the particular legal entity.

The webhook returns the specified requested verification code and associated error codes.

Step 3: Test the remediating flow and resolve verification errors

To simulate the resolution of the verification errors, in your test environment, include the x-requested-verification-code: 0_0001 in the header of your API request.

Note that requested verification codes cannot be used with hosted onboarding.

The requested verification code can be used for the following endpoints in the Legal Entity Management API:

If your error handling is successful, the requested verification code resolves any suberrors associated with the legal entity, document, or transfer instrument.