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Account management API error codes

The Account Management API may run into a problem during data manipulation operations.

Refer to the table below for an overview of warning and error codes, and corresponding messages:

CodeMessagePlaceholdersType

6_001

{0} is not possible for contactType {1}, ignoring.

  • 0fieldName

  • 1contactType

WarningDeprecated

6_002

{0} is required for contactType {1}.

  • 0fieldName

  • 1contactType

Error

6_003

Failed to process the field {0} as a phoneNumber for contactType {1}.

  • 0fieldName

  • 1contactType

Error

8_001

Failed to determine the executing user, contact the Support Team.

 

Error

8_002

Failed to determine the owner company of the user '{0}', contact the Support Team.

  • 0: userName

Error

8_003

The executing user lacks the necessary permissions, contact the Support Team.

 

Error

8_004

Only fill in merchantCode, as accountKey is deprecated.

 

Warning

8_005

MerchantCode is a required field (accountKey is deprecated).

 

Error

8_006

AccountKey is deprecated, use merchantCode instead.

 

Warning

8_007

Lacks permission to account '{0}'

  • 0accountKey

Error

8_008

Lacks permission to merchant '{0}'

  • 0: merchantCode

Error

8_009

Incorrect accountKey '{0}', should be in the form of 'Company.companyCode' or 'MerchantAccount.merchantCode'

  • 0accountKey

Error

8_010

Incorrect merchantCode '{0}'

  • 0: merchantCode

Error

8_011

Could not retrieve account '{0}', contact the Support Team.

  • 0accountKey

Error

8_012

Could not retrieve merchant '{0}', contact the Support Team.

  • 0: merchantCode

Error

8_013

Failed to retrieve the supported payoutSchedules for merchant '{0}'

  • 0: merchantCode

Error

8_014

Not providing payoutScheduleDays, the payoutSchedule value '{0}' is not supported by the update call

  • 0: payoutSchedule

Warning

8_015

startYear is not specified

 

Error

8_016

startYear should be the current year or the next

 

Error

8_017

startMonth is not specified

 

Error

8_018

startMonth should be at least next month

 

Error

8_019

costContractName is not specified

 

Error

8_020

costContractName '{0}' is invalid

  • 0: costContractName

Error

8_021

Failed '{0}': minimumTxs, minimumAmount, remark, billable must not be set for MerchantAccounts

  • 0accountKey

Error

8_022

Failed '{0}': no allowed costContract defined, contact the Support Team.

  • 0accountKey

Error

8_023

Failed '{0}': costContract '{1}' not allowed, contact the Support Team.

  • 0accountKey

Error

8_024

Failed '{0}': failed to retrieve the costContracts, contact the Support Team.

  • 0accountKey

Error

8_025

Failed '{0}': currently set startDate '{1}' must be after latest startDate '{2}'

  • 0accountKey

  • 1: current startDate

  • 2: latest startDate

Error

8_026

Failed '{0}': contract periods have gap or overlap

  • 0accountKey

Error

8_027

Failed '{0}': contract startDate must be before endDate

  • 0accountKey

Error

8_028

Failed '{0}': contract stopDate must be in future

  • 0accountKey

Error

8_029

Failed '{0}': could not update costContract, contact the Support Team.

  • 0accountKey

Error

8_030

Failed '{0}': could not add costContract, contact the Support Team.

  • 0accountKey

Error

8_031

Failed addMerchantCodes '{0}': problem with merchant

  • 0: merchantCode

Error

8_032

Failed addMerchantCodes '{0}': already added

  • 0: merchantCode

Error

8_033

Failed addMerchantCodes '{0}': unknown error, contact the Support Team.

  • 0: merchantCode

Error

8_034

Failed deleteMerchantCodes '{0}': problem with merchant

  • 0: merchantCode

Error

8_035

Failed deleteMerchantCodes '{0}': not even added

  • 0: merchantCode

Warning

8_036

Failed deleteMerchantCodes '{0}': unknown error, contact the Support Team.

  • 0: merchantCode

Error

8_037

Failed grantRoles '{0}': incorrect role, contact the Support Team.

  • 0: roleName

Error

8_038

Failed grantRoles '{0}': already granted

  • 0: roleName

Warning

8_039

Failed grantRoles '{0}': unknown error, contact the Support Team.

  • 0: roleName

Error

8_040

Failed revokeRoles '{0}': incorrect role, contact the Support Team.

  • 0: roleName

Error

8_041

Failed revokeRoles '{0}': not even granted

  • 0: roleName

Warning

8_042

Failed revokeRoles '{0}': unknown error, contact the Support Team.

  • 0: roleName

Error

8_043

No merchants assigned, disabling user

 

Warning

8_044

No merchants assigned, can't activate user

 

Error

8_045

The user '{0}' is not editable

  • 0userName (ex.: the "admin" user)

Error

8_046

Failed to send verification e-mail to '{0}'

  • 0: email address

Warning

8_047

Failed to update contact details: unknown error when updating the contact details, contact the Support Team.

 

Error

8_048

Failed name and/or email: unknown error when adding the contact details, contact the Support Team.

 

Error

8_049

Failed timeZoneCode: unknown error when updating, contact the Support Team.

 

Error

8_050

Failed active: unknown error when adding the contact details, contact the Support Team.

 

Error

8_051

Role(s) in both grant and revoke: {0}

  • 0: comma-separated list of roles

Error

8_052

Merchant(s) in both add and delete: {0}

  • 0: comma-separated list of merchantCodes

Error

8_053

Password generation failed

 

Error

8_054

Unknown error when creating user, contact the Support Team.

 

Error

8_055

name is not specified

 

Error

8_056

userName is not specified

 

Error

8_057

email is not specified

 

Error

8_058

timeZoneCode is not specified

 

Error

8_059

name.firstName is not specified

 

Error

8_060

name.firstName '{0}' is invalid: exceeds the length {1}

  • 0: firstName

  • 1: max. allowed length (chars)

Error

8_061

  • 0: firstName

  • 1: max. allowed length (chars)

Error

8_062

name.lastName is not specified

 

Error

8_063

name.lastName '{0}' is invalid: exceeds the length {1}

  • 0: firstName

  • 1: max. allowed length (chars)

Error

8_064

 

Error

8_065

userName '{0}' is invalid: allowed characters are {0}

  • 0: userName

  • 1: max. allowed length in regex format

Error

8_066

email '{0}' is invalid

  • 0: email address

Error

8_067

timeZoneCode '{0}' is invalid

  • 0: time zone

Error

8_068

userName '{0}' is already in use

  • 0: userName

Error

8_069

no change allowed: status is '{0}', pending for '{1}'

  • 0: current status

  • 1: pending status

Error

8_070

no change made: status is already '{0}'

  • 0: current status

Warning

8_071

no change allowed: status is '{0}'

  • 0: current status

Error

8_072

no change allowed: status is '{0}', requested by an internal user

  • 0: current status (Blocked only)

Error

8_073

no change allowed: status '{0}' is not allowed to be set via an API call

  • 0: status (NotPayable only)

Error

8_074

no costContracts found

 

Error

8_075

the latest costContract's startDate '{0}' must be at least '{1}' for removal

  • 0: startDate

  • 1: date

Error

8_076

Failed to delete costContract with startDate '{0}', contact the Support Team.

  • 0: startDate

Error

8_077

userName '{0}' does not exist

  • 0: userName

Error

8_078

userName '{0}' is not a WebUser

  • 0: userName

Error

8_079

Failed to determine the type of userName '{0}', contact the Support Team.

  • 0: userName

Error

8_080

currency is missing

 

Error

8_081

BankAccount with currency '{0}' is marked for deletion, updating currently not possible, contact the Support Team.

  • 0: currency

Error

8_082

BankAccount with currency '{0}' is marked for an update, updating currently not possible, contact the Support Team.

  • 0: currency

Error

8_083

BankAccount with currency '{0}' does not exist, can't be updated

  • 0: currency

Error

8_084

no changes for BankAccount with currency '{0}'

  • 0: currency

Warning

8_085

Failed to update BankAccount with currency '{0}', contact the Support Team.

  • 0: currency

Error

8_086

countryCode '{0}' is invalid

  • 0: countryCode

Error

8_087

BankAccount with currency '{0}' is invalid: {1}

  • 0: countryCode

  • 1: error list

Error

8_088

contactType '{0}' is not yet configured, can't update

  • 0: contactType

Error

8_089

Failed to update contact with contactType '{0}', contact the Support Team.

  • 0: contactType

Error

8_090

contactType is missing

 

Error

8_091

Could not determine the contactType, contact the Support Team.

 

Error

8_092

contactType '{0}' is already configured, can't add

  • 0: contactType

Error

8_093

Failed to add contact with contactType '{0}', contact the Support Team.

  • 0: contactType

Error

8_094

contact.name did not change

 

Warning

8_095

contact.personalData did not change

 

Warning

8_096

contact.address did not change

 

Warning

8_097

contact.email did not change

 

Warning

8_098

contact.webAddress did not change

 

Warning

8_099

contact.phoneNumber did not change

 

Warning

8_100

{0} should not be empty

  • 0: fieldName

Error

8_1002

{0} exceeds the length {1}

  • 0: fieldName

  • 1: max. allowed length

Error

8_103

{0} did not change

  • 0: fieldName

Warning

8_104

{0} is invalid: not a valid HTTP(S) url

  • 0: fieldName

Error

8_105

{0} is invalid: not a valid 3-digits currency code

  • 0: invalid currency code

Error

8_106

{0} '{1}' not allowed: the merchant does not have an approved bank account set up for this currency

  • 0: fieldName

  • 1: fieldValue

Error

8_107

Failed to update {0}, contact the Support Team

  • 0: fieldName

Error

8_108

payoutScheduleDays '{0}' specified is invalid, can be only one of {1}

  • 0payoutScheduleDays

  • 1: list of allowed values

Error

8_109

Could not retrieve the supported payoutSchedules, contact Support Team.

 

Error

8_110

Could not retrieve the payoutSchedule for payoutScheduleDays '{0}', contact the Support Team.

  • 0payoutScheduleDays

Error

8_111

Failed to update the payoutSchedule, contact the Support Team.

 

Error

8_112

No roles were granted, user set to inactive

 

Error

8_112

No access was granted on merchants, user set to inactive

 

Error