Search

Are you looking for test card numbers?

Would you like to contact support?

Default icon

Account management API error codes

The Account Management API may run into a problem during data manipulation operations.

Refer to the table below for an overview of warning and error codes, and corresponding messages:

Code Message Placeholders Type
6_001 {0} is not possible for contactType {1}, ignoring.
  • 0fieldName
  • 1contactType

Warning

Deprecated

6_002

{0} is required for contactType {1}.

  • 0fieldName
  • 1contactType
Error
6_003

Failed to process the field {0} as a phoneNumber for contactType {1}.

  • 0fieldName
  • 1contactType
Error
8_001

Failed to determine the executing user, contact the Support Team.

  Error
8_002

Failed to determine the owner company of the user '{0}', contact the Support Team.

  • 0: userName
Error
8_003

The executing user lacks the necessary permissions, contact the Support Team.

  Error
8_004 Only fill in merchantCode, as accountKey is deprecated.   Warning
8_005 MerchantCode is a required field (accountKey is deprecated).   Error
8_006 AccountKey is deprecated, use merchantCode instead.   Warning
8_007 Lacks permission to account '{0}'
  • 0accountKey
Error
8_008 Lacks permission to merchant '{0}'
  • 0: merchantCode
Error
8_009 Incorrect accountKey '{0}', should be in the form of 'Company.companyCode' or 'MerchantAccount.merchantCode'
  • 0accountKey
Error
8_010 Incorrect merchantCode '{0}'
  • 0: merchantCode
Error
8_011

Could not retrieve account '{0}', contact the Support Team.

  • 0accountKey
Error
8_012

Could not retrieve merchant '{0}', contact the Support Team.

  • 0: merchantCode
Error
8_013 Failed to retrieve the supported payoutSchedules for merchant '{0}'
  • 0: merchantCode
Error
8_014 Not providing payoutScheduleDays, the payoutSchedule value '{0}' is not supported by the update call
  • 0: payoutSchedule
Warning
8_015 startYear is not specified   Error
8_016 startYear should be the current year or the next   Error
8_017 startMonth is not specified   Error
8_018 startMonth should be at least next month   Error
8_019 costContractName is not specified   Error
8_020 costContractName '{0}' is invalid
  • 0: costContractName
Error
8_021 Failed '{0}': minimumTxs, minimumAmount, remark, billable must not be set for MerchantAccounts
  • 0accountKey
Error
8_022

Failed '{0}': no allowed costContract defined, contact the Support Team.

  • 0accountKey
Error
8_023

Failed '{0}': costContract '{1}' not allowed, contact the Support Team.

  • 0accountKey
Error
8_024

Failed '{0}': failed to retrieve the costContracts, contact the Support Team.

  • 0accountKey
Error
8_025 Failed '{0}': currently set startDate '{1}' must be after latest startDate '{2}'
  • 0accountKey
  • 1: current startDate
  • 2: latest startDate
Error
8_026 Failed '{0}': contract periods have gap or overlap
  • 0accountKey
Error
8_027 Failed '{0}': contract startDate must be before endDate
  • 0accountKey
Error
8_028 Failed '{0}': contract stopDate must be in future
  • 0accountKey
Error
8_029

Failed '{0}': could not update costContract, contact the Support Team.

  • 0accountKey
Error
8_030

Failed '{0}': could not add costContract, contact the Support Team.

  • 0accountKey
Error
8_031 Failed addMerchantCodes '{0}': problem with merchant
  • 0: merchantCode
Error
8_032 Failed addMerchantCodes '{0}': already added
  • 0: merchantCode
Error
8_033

Failed addMerchantCodes '{0}': unknown error, contact the Support Team.

  • 0: merchantCode
Error
8_034 Failed deleteMerchantCodes '{0}': problem with merchant
  • 0: merchantCode
Error
8_035 Failed deleteMerchantCodes '{0}': not even added
  • 0: merchantCode
Warning
8_036

Failed deleteMerchantCodes '{0}': unknown error, contact the Support Team.

  • 0: merchantCode
Error
8_037

Failed grantRoles '{0}': incorrect role, contact the Support Team.

  • 0: roleName
Error
8_038 Failed grantRoles '{0}': already granted
  • 0: roleName
Warning
8_039

Failed grantRoles '{0}': unknown error, contact the Support Team.

  • 0: roleName
Error
8_040

Failed revokeRoles '{0}': incorrect role, contact the Support Team.

  • 0: roleName
Error
8_041 Failed revokeRoles '{0}': not even granted
  • 0: roleName
Warning
8_042

Failed revokeRoles '{0}': unknown error, contact the Support Team.

  • 0: roleName
Error
8_043 No merchants assigned, disabling user   Warning
8_044 No merchants assigned, can't activate user   Error
8_045 The user '{0}' is not editable
  • 0userName (ex.: the "admin" user)
Error
8_046 Failed to send verification e-mail to '{0}'
  • 0: email address
Warning
8_047

Failed to update contact details: unknown error when updating the contact details, contact the Support Team.

  Error
8_048

Failed name and/or email: unknown error when adding the contact details, contact the Support Team.

  Error
8_049

Failed timeZoneCode: unknown error when updating, contact the Support Team.

  Error
8_050

Failed active: unknown error when adding the contact details, contact the Support Team.

  Error
8_051 Role(s) in both grant and revoke: {0}
  • 0: comma-separated list of roles
Error
8_052 Merchant(s) in both add and delete: {0}
  • 0: comma-separated list of merchantCodes
Error
8_053 Password generation failed   Error
8_054

Unknown error when creating user, contact the Support Team.

  Error
8_055 name is not specified   Error
8_056 userName is not specified   Error
8_057 email is not specified   Error
8_058 timeZoneCode is not specified   Error
8_059 name.firstName is not specified   Error
8_060 name.firstName '{0}' is invalid: exceeds the length {1}
  • 0: firstName
  • 1: max. allowed length (chars)
Error
8_061 name.infix '{0}' is invalid: exceeds the length {1}
  • 0: firstName
  • 1: max. allowed length (chars)
Error
8_062 name.lastName is not specified   Error
8_063 name.lastName '{0}' is invalid: exceeds the length {1}
  • 0: firstName
  • 1: max. allowed length (chars)
Error
8_064 name.gender is not specified   Error
8_065 userName '{0}' is invalid: allowed characters are {0}
  • 0: userName
  • 1: max. allowed length in regex format
Error
8_066 email '{0}' is invalid
  • 0: email address
Error
8_067 timeZoneCode '{0}' is invalid
  • 0: time zone
Error
8_068 userName '{0}' is already in use
  • 0: userName
Error
8_069 no change allowed: status is '{0}', pending for '{1}'
  • 0: current status
  • 1: pending status
Error
8_070 no change made: status is already '{0}'
  • 0: current status
Warning
8_071 no change allowed: status is '{0}'
  • 0: current status
Error
8_072 no change allowed: status is '{0}', requested by an internal user
  • 0: current status (Blocked only)
Error
8_073 no change allowed: status '{0}' is not allowed to be set via an API call
  • 0: status (NotPayable only)
Error
8_074 no costContracts found   Error
8_075 the latest costContract's startDate '{0}' must be at least '{1}' for removal
  • 0: startDate
  • 1: date
Error
8_076

Failed to delete costContract with startDate '{0}', contact the Support Team.

  • 0: startDate
Error
8_077 userName '{0}' does not exist
  • 0: userName
Error
8_078 userName '{0}' is not a WebUser
  • 0: userName
Error
8_079

Failed to determine the type of userName '{0}', contact the Support Team.

  • 0: userName
Error
8_080 currency is missing   Error
8_081

BankAccount with currency '{0}' is marked for deletion, updating currently not possible, contact the Support Team.

  • 0: currency
Error
8_082

BankAccount with currency '{0}' is marked for an update, updating currently not possible, contact the Support Team.

  • 0: currency
Error
8_083 BankAccount with currency '{0}' does not exist, can't be updated
  • 0: currency
Error
8_084 no changes for BankAccount with currency '{0}'
  • 0: currency
Warning
8_085

Failed to update BankAccount with currency '{0}', contact the Support Team.

  • 0: currency
Error
8_086 countryCode '{0}' is invalid
  • 0: countryCode
Error
8_087 BankAccount with currency '{0}' is invalid: {1}
  • 0: countryCode
  • 1: error list
Error
8_088 contactType '{0}' is not yet configured, can't update
  • 0: contactType
Error
8_089

Failed to update contact with contactType '{0}', contact the Support Team.

  • 0: contactType
Error
8_090 contactType is missing   Error
8_091

Could not determine the contactType, contact the Support Team.

  Error
8_092 contactType '{0}' is already configured, can't add
  • 0: contactType
Error
8_093

Failed to add contact with contactType '{0}', contact the Support Team.

  • 0: contactType
Error
8_094 contact.name did not change   Warning
8_095 contact.personalData did not change   Warning
8_096 contact.address did not change   Warning
8_097 contact.email did not change   Warning
8_098 contact.webAddress did not change   Warning
8_099 contact.phoneNumber did not change   Warning
8_100 {0} should not be empty
  • 0: fieldName
Error
8_1002 {0} exceeds the length {1}
  • 0: fieldName
  • 1: max. allowed length
Error
8_103 {0} did not change
  • 0: fieldName
Warning
8_104

{0} is invalid: not a valid HTTP(S) url

  • 0: fieldName
Error
8_105

{0} is invalid: not a valid 3-digits currency code

  • 0: invalid currency code
Error
8_106

{0} '{1}' not allowed: the merchant does not have an approved bank account set up for this currency

  • 0: fieldName
  • 1: fieldValue
Error
8_107

Failed to update {0}, contact the Support Team

  • 0: fieldName
Error
8_108 payoutScheduleDays '{0}' specified is invalid, can be only one of {1}
  • 0payoutScheduleDays
  • 1: list of allowed values
Error
8_109

Could not retrieve the supported payoutSchedules, contact Support Team.

  Error
8_110

Could not retrieve the payoutSchedule for payoutScheduleDays '{0}', contact the Support Team.

  • 0payoutScheduleDays
Error
8_111

Failed to update the payoutSchedule, contact the Support Team.

  Error
8_112 No roles were granted, user set to inactive   Error
8_112 No access was granted on merchants, user set to inactive   Error