You can get grant offers for all eligible users across the entire balance platform. Adyen provides this information in a CSV format, making it easy to analyze and utilize. For example, you can use this data to launch marketing campaigns that promote business financing.
Each offer is personalized for the account holder based on their processing history and has its own expiration date. The CSV file contains the minimum and the maximum grant amount each account holder is eligible for. The actual grant offer will fall within this specified range, but the exact amount may vary.
The grant offer data is automatically generated every day at midnight based on Central European Time (CET). If an account holder does not appear on the list, it means there are currently no active offers available for them or they already have an active grant.
This page explains how to download a list grant offers through your Balance Platform Customer Area.
Requirements
Before you begin, take into account the following requirements, limitations, and preparations.
| Requirement | Description |
|---|---|
| Integration type | You must have an Adyen for Platforms integration. |
| Balance Platform Customer Area roles | Make sure that you have the following user role:
|
| Limitations |
|
| Setup steps | Before you begin:
|
Download grant offers for all eligible users
To get grant offers for all eligible users in your Balance Platform Customer Area, for the selected balance platform:
- In the navigation menu, go to Capital > Capital eligible offers.
- Select Download Capital Offers CSV in the top-right corner to generate and download a list of account holders eligible for grant offers, including their offer details.
Sample
Download a sample eligible offer list for examples of the included data. Your downloaded file name should be similar to this: BalancePlatformName_EligibleCapitalOffers_YYYY_MM_DD.csv.
Here is an example of what the list looks like.
| Balance Platform name | Account holder ID | Min amount | Max amount | Currency | Start date (CEST | Expiry Date (CEST |
|---|---|---|---|---|---|---|
| TestBalancePlatform | AH00000000000000000000001 | 1.00 | 6083.14 | NOK | 2025-10-05T22:42:44.6+02:00 | 2025-10-12T22:42:44.6+02:00 |
| TestBalancePlatform | AH00000000000000000000002 | 1.00 | 2600.11 | EUR | 2025-10-05T22:42:44.517+02:00 | 2025-10-12T22:42:44.517+02:00 |
| TestBalancePlatform | AH00000000000000000000003 | 1.00 | 8668.44 | GPB | 2025-10-05T22:42:46.255+02:00 | 2025-10-12T22:42:46.255+02:00 |
Data structure
If you need to upload the CSV data to any other application for future analysis, here is how you should interpret the columns and their data types.
| # | Column | Data type | Description |
|---|---|---|---|
| 1 | Balance Platform name | Unicode Text | The name of your Balance Platform account. |
| 2 | Account holder ID | Unicode Text | The unique identifier of the account holder. |
| 3 | Min amount | String | The minimum grant amount the account holder is eligible for, expressed in major units. |
| 4 | Max amount | String | The maximum grant amount the account holder is eligible for, expressed in major units. |
| 5 | Currency | Alpha Text (3-character limit) | The three-character ISO currency code for the grant offer. |
| 6 | Start date | Date field + Time field + Timezone | The timestamp indicating the start date and time of the grant offer's validity, in ISO 8601 format. |
| 7 | Expiry date | Date field + Time field + Timezone | The timestamp indicating the end date and time of the grant offer's validity, in ISO 8601 format. |