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Modify payments

Learn how to capture, cancel, or refund a payment.

Capture, cancel, and refund actions are called modifications, since they modify the state of a payment. The possible payment modifications are: 

  • Capture – Capture approved authorisation when it's necessary to complete the payment.
  • Cancel – Cancel authorisation when the payment has not yet been captured. 
  • Refund – Return the funds to the shopper when the payment has already been captured.
  • Cancel or refund – Return the funds to the shopper when you are not sure whether the payment has been captured. 
  • Adjust authorisation – Adjust the authorised amount after the initial authorisation.

For information on how to cancel and refund point of sale (POS) payments, refer to Cancel a payment and Refund a payment.