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Donations using Adyen Giving

Let your online shoppers donate to charity.

Point of sale

Learn how to use Adyen Giving in your store with your terminals.

With our Adyen Giving feature, you can give your shoppers the option to donate to a charity as part of your payment flow. Alternatively, you can give your shoppers the option to make donations with their stored payment details.

Donations can be made using many popular payment methods and are paid to the charity's bank account.

Choosing a charity

You can donate to one of our pre-approved charities or choose another charity. Before a charity can receive donations, they need to be onboarded with Giving.

To donate to a charity that hasn't already been onboarded with Giving, you must ask for their consent before beginning the onboarding process.

To begin the onboarding process, contact your Adyen Account Manager or our Support Team so that we can:

  • Handle the onboarding with the charity, including giving them a Customer Area account where they can see an overview of donations, and handle any refunds and chargebacks.
  • Enable Giving for your merchant account.
  • Give you the donationAccount for the charity. You must include it with each donation request.

Supported payment methods

Donations are supported for the following payment methods:

Terms & Conditions

You must show your shoppers your charity's terms and conditions in your donation form. You can ask your partner charity to fill in our template:

Donation limits

  • A shopper making a donation with stored payment details can only make one donation per day per charity.
  • The maximum amount a shopper can donate at once is 150 euros or the equivalent amount in another currency.

Ways to use Adyen Giving