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Settle funds

Learn how and when funds are made available for you and your users.

After processing transactions for your users, Adyen sends the funds to one of your merchant accounts. These funds are split among your users and your platform, and then settled in the corresponding balance accounts.

Requirements

Before you begin, take into account the following requirements, limitations, and preparations.

Requirement Description
API credential roles To configure your sales day settlement settings, you must have the following role for the Configuration API:
  • Balance Platform BCL role
Webhooks To receive updates about your settlement settings for the balance accounts in your platform, subscribe to the Configuration webhooks.
Limitations The pass-through settlement model is deprecated and not available for new integrations, except for the following payment methods:
  • Affirm
  • maestro_USA
The funds from these payment methods or variants are settled according to the payment method's schedule, instead of the sales day closing time.
Setup steps If required, you must contact Adyen's Support Team to request and configure a custom sales day settlement for your platform.

Sales day settlement

As Adyen uses a sales day settlement model, the funds are settled independently of the timelines of schemes and payment methods involved in the transaction. This settlement model enables you and your users to receive funds in batches related to a particular sales day.

A sales day is a 24-hour period in which Adyen processes your payments. By default, Adyen defines a sales day from midnight (00:00) to midnight of the next day (23:59) in the balance account's local timezone. You can configure your sales day closing time to end later if your user's business closes after midnight.

How fund settlement works

Adyen assigns all funds captured within a sales day to settlement batches related to that sales day. These batches are settled together after the sales day ends. The period between the sales day and the settlement depends on the configured settlement delay days. This period is not affected by the date when the schemes or payment methods transfer the funds to Adyen.

For example, consider a balance account using sales day settlement with a settlement delay of two days. All the sales captured for that balance account within the sales day on Monday, January 1, are settled two business days later, on Wednesday, January 3, regardless when the schemes pay out the funds.

The funds settled in a batch are calculated on a net basis. This means that your users get the funds for their sales minus any costs that occurred during the sales day, for example, refunds, chargebacks, or transaction costs.

For more information about how funds flow, see Flow of funds.

Settlement calculation

Before settlement, Adyen calculates your net settlement funds. These are your user's sales figures after deducting:

  • Transaction costs
  • Refunds
  • Chargebacks
  • Settlement reversal
  • Other adjustments, for example, balance transfers

The adjustments are included as they occur. This means that some adjustments in your current settlement batch could be related to a batch from a different sales day.

Settlement delay

After a transaction is processed, Adyen applies a waiting period for any adjustments before settlement. This waiting period is called the settlement delay, which is defined in your contract with Adyen, and depends on your region and whether you require a customized settlement configuration. You can increase or decrease this period on a specific balance account by configuring a custom settlement delay.

The settlement delay specifies after how many business days the funds in a settlement batch are made available. For example, with a settlement delay of two business days, sales that happened on a Monday are made available the following Wednesday.

The following table shows examples of how settlement delay works.

Day and time of capture Sales day closing time Settlement delay Day and time of settlement
Monday at 14:00 EDT 00:00 EDT Two days Wednesday at 00:00 EDT
Tuesday at 02:00 EDT 05:00 EDT Two days Wednesday at 05:00 EDT
Wednesday at 01:59 EDT 02:00 EDT One day Wednesday at 02:00 EDT
Thursday at 05:00 EDT 00:00 EDT Two days Monday at 00:00 EDT
Saturday or Sunday 00:00 EDT Two days Tuesday at 00:00 EDT
Monday at 17:00 EDT 00:00 EDT Five days Monday at 00:00

Adyen settles any available funds daily on working days (Monday to Friday), excluding bank holidays. The settlement delay increases when a sales day falls on a bank holiday.

The following table shows examples of how settlement delay works when there is a bank holiday.

Day and time of capture Sales day closing time Settlement delay Bank holiday Day and time of settlement
Monday at 14:00 EDT 00:00 EDT Two days Tuesday and Wednesday Friday at 00:00 EDT
Thursday at 05:00 EDT 00:00 EDT Two days Monday Tuesday at 00:00 EDT
Saturday, or Sunday 00:00 EDT Two days Monday Wednesday at 00:00 EDT

For a list of bank holidays, download the Adyen Observed Bank Holidays spreadsheet.

Settlement reversal

If Adyen does not receive the funds within 30 days after a payment's capture, we subtract those funds from the current settlement batch. This is called a reversed settlement.

Next steps