View transfer details

This page explains how to view transfer details using your Customer Area and the API.

In your balance platform, transfers represent funds that are credited or debited from a balance account. Before any money movement occurs, transfers must be:

1. Initiated by events such as processing payments, paying out to your users, or moving funds between balance accounts.
2. Authorized by Adyen.
3. Captured, in payment events, or booked, in other events.

You can track the status and details of transfers to support your business operations. For recurring operations, such as reconciling payments, we recommend that you listen to webhooks.

In other cases, you can view transfer details by using the Transfers page in your Customer Area or by making a GET /transfers request.

Requirements

To view transfer details, ensure that you have the required permissions:

• To use your Customer Area, your user account needs the Balance platform base role.
• To make a GET /transfers request, your API credential needs the TransferService Webservice Retrieve role.

View a list of transfers

You can view the list of transfers in your platform by using your Customer Area or by making a GET /transfers request.

View a specific transfer

The following tabs explain how to find a specific transfer using your Customer Area or our Transfers API.

Download a transfer confirmation letter

If a user asks about a transfer, you can send them a bank transfer confirmation letter which you can download from your Customer Area. The letter is in PDF format, shows the transfer details and the beneficiary account, and confirms that Adyen has sent the instruction to carry out the transfer.

To download bank transfer confirmation letters, your account must have the following role:

• Download transfer confirmation letter

To download a confirmation letter from your Customer Area:

1. Go to Transactions > Transfers.
2. Set filters:
   1. Select More filters.
   2. Set Status to Booked.
   3. Set Type to Bank transfer.
   4. Select Apply all.
3. Select the Transfer ID of the transfer for which you want to download a confirmation letter.
4. Select Transfer confirmation letter.

See also