Manage multiple merchant accounts

Use this page to learn how to group or split different websites, stores and store views when you manage more than one merchant account in your Adobe Commerce installation.

Default Adobe Commerce structure

By default, your Adobe Commerce installation has a single, main website. This is the top-level container for sites, delivery methods, payment methods, and more.

The hierarchy within Adobe Commerce is website, then store and then store view.

Initially, your Adobe Commerce instance has one website, one store and one store view.

You can:

• Add more websites within the same Adobe Commerce instance, each with their own IP address and domain.
• Add more stores under a website that share the same admin and checkout experience, but have separate catalog structures and catalog prices.
• Add more store views under a store, for example to support different languages, layouts or functionalities.

Multiple merchant accounts

To process payments from different merchant accounts in your Adobe Commerce installation you have to create multiple store views.

If the different merchant accounts use different websites, you can add more websites to separate the accounts.

If the different merchant accounts use the same website, you can add more store views to separate the accounts.

Add a website

To add a website to your Adobe Commerce instance:

1. Log in to your Adobe Commerce admin panel. 
2. In the left navigation bar, go to Stores > All Stores. 
3. In the menu, go to Create Website.

Add a store view

First, add a store view to your Adobe Commerce instance:

1. Log in to your Adobe Commerce admin panel. 
2. In the left navigation bar, go to Stores > All Stores. 
3. In the menu, go to Create Store View and fill out the details:
   • Store: Select the store for which you want to create a store view.
   • Name: Based on how you want to name the store view, this can match the merchant account name, for example. This appears in the store header.
   • Code: The store view identifier.
   • Status: Set to enabled to be able to use the store view.
4. Select Save Store View.

Now, add the store view to the merchant account:

1. Log in to your Adobe Commerce admin panel. 
2. In the left navigation bar, go to Stores > Configuration.
3. In the menu, go to Sales > Payment Methods.  
4. Under Scope: Default Config, select the new store view for this merchant account.
5. Make the changes that you want to apply to this store view. For example, if you do not want to process credit card payments you can disable it here.
6. When you are finished, select Save Config in the top right corner.