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Shopify

Use Adyen's plugin to accept credit card payments in your Shopify store.

Before you begin to integrate Shopify with the Adyen payments platform, make sure that you have performed the following steps: 

  1. Sign up for a test account with Adyen at https://www.adyen.com/signup.
    You will receive login credentials to your test account, and we will reach out to you to discuss your needs.
  2. Apply for a live account with Adyen. For more information, refer to Apply for a live account
    Once we have reviewed and approved your application, we will send you a contract with confirmation of the pricing and commercial terms. After the contract is signed, you will receive an email with login credentials to your live account

We recommend that you start integrating with Adyen only after you have been in touch with a sales representative to ensure that we can support your business model.

Enable and configure Adyen in Shopify

  1. In your Shopify admin, go to Settings > Payment providers.
  2. In the Third-party providers section, click Choose third-party provider.
  3. Select Adyen from the Third-party payment providers list.
  4. Fill out the following fields:
Field Description
Username

Your web service (ws) username from Adyen Customer Area. To find this:

  1. Go to your Customer Area > Account > Users, and select System.
  2. Search for ws@Company.[yourCompanyAccount] in the Name column.

If you're in test mode, enter here your ws username from the test Customer Area.

Password

Your web service (ws) password from Adyen Customer Area. To generate this:

  1. Go to your Customer Area > Account > Users, and select System.
  2. Click on the web service user for which you want to generate a password for.
    This opens a page with the settings for this user.
  3. In the Authentication section, click Generate Password.

If you're in test mode, enter here your ws password from the test Customer Area.

Merchant Account

Name of your Adyen merchant account for which the payments will be processed. You can find this in the top-right corner of your Adyen Customer Area.

For more information on Adyen Account Structure, refer to Company and merchant accounts.

Cardinal 3D Secure

Refer to 3D Secure with Cardinal.

Accepted payments Select the payment methods that you want to use.
Test mode

Enable test mode if you want to connect to the Adyen test platform.

In test mode, you can test your integration with test cards.

  1. Fill out the Deactive Shopify Payments section.
  2. Click Activate Adyen.

For the integration to work, you need to have manual capture enabled in Shopify and your Adyen Customer Area. To check whether this is the case:

In your Adyen Customer Area

  1. Log in to your Adyen Customer Area with your merchant-level account.
  2. Go to Account > Settings.
  3. Make sure that Capture Delay is set to manual.

In your Shopify admin

  1. In your Shopify admin, go to Settings > Payment providers.
  2. In the Payment capture section, select Manually capture payment for orders.
  3. Click Save.

3D Secure with Cardinal

If you are using our integration and want to implement 3D Secure, for example for PSD2 compliance, you need to sign up with Cardinal. This restriction is imposed by Shopify, and we are actively working on getting our own 3D Secure authentication solution available with them.

To get the required information for creating your Cardinal account, contact our Support Team.

See also