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Oracle Simphony

Use Oracle Simphony to process payments for your hospitality business.

Oracle Simphony is a hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of food and beverage operations.

Adyen payment terminals implement Oracle Payment Interface (OPI) 6.2 to integrate to Oracle Simphony. With Simphony, you can offer Pay at table and Pay at Counter services to your customers.

Supported versions

You can use our plugin to integrate with a Simphony device that is compatible with OPI versions 6.2 and later.

Get started

Before you begin to integrate Oracle Simphony with the Adyen payments platform, make sure that you have performed the following steps:

How it works

Oracle Payment Interface (OPI) sends all transaction messages directly to Adyen's payment terminal. The OPI handles the mapping of the transaction to the list of terminals, then sends the request from your Simphony device to the specified terminal.

diagramme

Features

The default payment option for Oracle Simphony is Pay at counter. You can also choose to provide the Pay at table feature.

Pay at counter

Your shoppers can make payments at the counter. With this feature, you perform a point-of-sale transaction with the cash register sending the billing information to the terminal.

Pay at table

With Pay at table, you can get the bill directly on the terminal, print the bill, split the amount, and return the payment to the POS system. You don't have to go back and forth to the counter. Instead, shoppers can directly pay the bill with only one portable device present at the table.

The user flow for Pay at table is as follows:

  1. Enter your employee number in the terminal.
    The bills from your assigned tables will be displayed on the terminal screen.
  2. Choose the correct bill from the list displayed.
  3. Print the bill or skip printing (if the shoppers do not want a printed bill).
  4. Choose the option to split the amount and/or add a tip (if applicable).
  5. Complete payment approval.