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Payment lifecycle

Track payment lifecycles using the Balance Platform accounting report.

You can use the Accounting report to track the payment lifecycle of the payments to your platform. The following columns and corresponding values can help you identify payments:

  • Category: The product category. For example, issuedCard indicates an activity completed with a physical or virtual issued card.
  • Type: The type of event in a particular category.
  • Status: The status of the event.

The report contains all events on the day the status update took place. Check the Booking Date to see the timing of the events. For example, if there is an authorization on August 15th and a capture on August 18th, the received and authorized statuses are included the received status is included in the August 15th report and the capture in the August 18th report.
You can see the flow for captured, cancelled, expired, and refused payments here.

The columns in the report contain different amounts and currencies. In the following example, a card holder has a card that is linked to a Euro default balance account. They buy a coffee and biscuit while visiting the UK.
The following fields appear in the report:

  • The original amount 4 and original currency GBP
  • The corresponding amount 4.46 and currency EUR in the default balance account

Capture

Transfer Id Transaction Id Category Status Type Booking Date Currency Amount Original Currency Original Amount Payment Currency Received(PC) Reserved(PC) Balance(PC)
3S5U1V5UO2MSFF1T issuedCard received payment 2022-04-25 13:54:00 EUR -4.46 GBP -4.00 EUR -4.46
3S5U1V5UO2MSFF1T issuedCard authorised payment 2022-04-25 13:54:00 EUR -4.46 GBP -4.00 EUR 4.46 -4.46
3S5U1V5UO2MSFF1T 3NITPG5UOD62UBY3 issuedCard captured capture 2022-04-25 13:54:00 EUR -4.46 GBP -4.00 EUR 4.46 -4.46

Partial capture (multiple currencies)

The cafe only serves the coffee to the card holder and captures part of the authorization. The outstanding amount expires after 7 days.

Transfer Id Transaction Id Category Status Type Booking Date Currency Amount Original Currency Original Amount Payment Currency Received(PC) Reserved(PC) Balance(PC)
3S5U1V5UO2MSFF1T issuedCard received payment 2022-04-25 13:54:00 EUR -4.46 GBP -4.00 EUR -4.46
3S5U1V5UO2MSFF1T issuedCard authorised payment 2022-04-25 13:54:00 EUR -4.46 GBP -4.00 EUR 4.46 -4.46
3S5U1V5UO2MSFF1T 3NITPG5UOD62UBY3 issuedCard captured capture 2022-04-27 19:22:00 EUR -2.15 GBP -2.00 EUR 2.15 -2.15
3S5U1V5UO2MSFF1T issuedCard expired payment 2022-05-02 13:54:00 EUR 2.15 GBP 2.00 EUR 2.15

Cancellation

Instead of partially capturing the payment, the cafe decides to cancel the purchase.

Transfer Id Transaction Id Category Status Type Booking Date Currency Amount Original Currency Original Amount Payment Currency Received(PC) Reserved(PC) Balance(PC)
3S5U1V5UO2MSFF1T issuedCard received payment 2022-04-25 13:54:00 EUR -4.46 GBP -4.00 EUR -4.46
3S5U1V5UO2MSFF1T issuedCard authorised payment 2022-04-25 13:54:00 EUR -4.46 GBP -4.00 EUR 4.46 -4.46
3S5U1V5UO2MSFF1T 4OKRU6WOE73YCW4 issuedCard cancelled payment 2022-04-26 17:35:00 EUR 2.15 GBP 2.00 EUR 2.15
3S5U1V5UO2MSFF1T 3NITPG5UOD62UBY3 issuedCard captured capture 2022-04-26 17:35:00 EUR -2.15 GBP -2.00 EUR 2.15 -2.15

Refund

The card holder requests a refund instead. You can see the flow for a refunded payment here.

Transfer Id Transaction Id Category Status Type Booking Date Currency Amount Original Currency Original Amount Payment Currency Received(PC) Reserved(PC) Balance(PC)
3S5U1V5UO2MSFQ2U issuedCard received payment 2022-04-25 13:54:00 EUR 4.46 GBP -4.00 EUR 4.46
3S5U1V5UO2MSFQ2U issuedCard authorised payment 2022-04-25 13:54:00 EUR 4.46 GBP -4.00 EUR -4.46 4.46
3S5U1V5UO2MSFQ2U 3S5U1V5UO2MSY5D issuedCard refund refund 2022-04-26 17:35:00 EUR -4.46 GBP -4.00 EUR -4.46 4.46