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Manage access for your team

Learn how to manage your integration in the Balance Platform Customer Area.

When you first sign up for Adyen, we automatically create an admin user account for your platform. After we create your admin user, you receive an email to verify the account. When you complete the verification, your admin user becomes active.

Balance Platform Customer Area

The Balance Platform Customer Area is an online dashboard that helps you manage your Issuing integration.

In your Balance Platform Customer Area, you can:

  • View all resources, such as payments, account holders, legal entities, balance accounts, and payment instruments.
  • Control transaction rules.
  • Configure webhooks.
  • Change card statuses.
  • Generate, schedule, and download reports.
  • Manage your organization's users and API credentials.

User management

To allow people in your organization access to specific sections and functionalities of your Balance Platform Customer Area, you can create web service users for them. You can then control a user's permissions by assigning roles to them.