Refund failed to clear

webhookREFUND_NOT_CLEARED

A refund hasn't been settled because the acquirer hasn't processed the refund 30 days after initiation. However, the customer has received the funds. This webhook is available for all payment methods for merchants on Sales Day Payout. Enable this webhook in your Customer Area.

Request Parameters

Required

Optional

Informs about the origin of the notification. The value is true when originating from the live environment, false for the test environment.

A container object for the details included in the notification.

This object is a generic container that can hold extra fields.

The payment amount. For HTTP POST notifications, currency and value are returned as URL parameters.

The type of event for which you receive the webhook.

The time when the event was generated. Format: ISO 8601; yyyy-MM-DDThh:mm:ssTZD

The merchant account identifier used in the transaction the notification item is for.

Your reference to uniquely identify the payment.

For modifications, this field corresponds to the payment request reference assigned to the original payment.

The payment method used in the transaction.

Adyen's 16-character unique reference associated with the transaction or request. This value is globally unique. Use it when communicating with us about this request.

If success = false, then this includes a short message with an explanation for the refusal.

Informs about the outcome of the event (eventCode) the notification is for. If true: the event was executed successfully. If false: the event was not executed successfully.

Response parameters

When you receive a webhook, you must respond with an HTTP status code.

HTTP Responses

200 - No Content
Webhook events are accepted on the basis of the HTTP status code.

Refund failed to clear

HTTP Responses

200 - No Content