Refund or cancel a payment


Refunds a payment if it has already been captured, and cancels a payment if it has not yet been captured. Returns a unique reference for this request. You get the outcome of the request asynchronously, in a CANCEL_OR_REFUND webhook.

The reversed amount is always the full payment amount.

Do not use this request for payments that involve multiple partial captures.

For more information, refer to Reversal.

Endpoint destination URL{paymentPspReference}/reversals
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Header Parameters


A unique identifier for the message with a maximum of 64 characters (we recommend a UUID).

Path Parameters


The pspReference of the payment that you want to reverse.

Request Parameters


Information about your application. For more details, see Building Adyen solutions.


The merchant account that is used to process the payment.


Your reference for the reversal request. Maximum length: 80 characters.

Response parameters

After submitting a call, you receive a response message to inform you that your request was received and processed.

Depending on the HTTP status code of the response message, it is helpful to build some logic to handle any errors that a request or the system may return.

HTTP Responses

  • 201 - Created

    The request has been fulfilled and has resulted in one or more new resources being created.

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  • 400 - Bad Request

    A problem reading or understanding the request.

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  • 401 - Unauthorized

    Authentication required.

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  • 403 - Forbidden

    Insufficient permissions to process the request.

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  • 422 - Unprocessable Entity

    A request validation error.

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  • 500 - Internal Server Error

    The server could not process the request.

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