Refund a captured payment

post/payments/{paymentPspReference}/refunds

Refunds a payment that has been captured, and returns a unique reference for this request. You get the outcome of the request asynchronously, in a REFUND webhook.

You can refund either the full captured amount or a part of the captured amount. You can also perform multiple partial refunds, as long as their sum doesn't exceed the captured amount.

Some payment methods do not support partial refunds. To learn if a payment method supports partial refunds, refer to the payment method page such as cards, iDEAL, or Klarna.

If you want to refund a payment but are not sure whether it has been captured, use the /payments/{paymentPspReference}/reversals endpoint instead.

For more information, refer to Refund.

Endpoint destination URL

https://checkout-test.adyen.com/v71/payments/{paymentPspReference}/refunds

Header Parameters

Required

Optional

A unique identifier for the message with a maximum of 64 characters (we recommend a UUID).

Path Parameters

Required

Optional

The pspReference of the payment that you want to refund.

Request Parameters

Required

Optional

The amount that you want to refund. The currency must match the currency used in authorisation, the value must be smaller than or equal to the authorised amount.

Show children

Information about your application. For more details, see Building Adyen solutions.

Show children

Price and product information of the refunded items, required for partial refunds.

This field is required for partial refunds with 3x 4x Oney, Affirm, Afterpay, Atome, Clearpay, Klarna, Ratepay, Walley, and Zip.

Show children

The merchant account that is used to process the payment.

Your reason for the refund request

Your reference for the refund request. Maximum length: 80 characters.

An array of objects specifying how the amount should be split between accounts when using Adyen for Platforms. For more information, see how to process payments for marketplaces or platforms.

Show children

The unique identifier of the account to which the split amount is booked. Required if type is MarketPlace or BalanceAccount.

Classic Platforms integration: The accountCode of the account to which the split amount is booked.
Balance Platform: The balanceAccountId of the account to which the split amount is booked.

The amount of the split item.

Required for all split types in the Classic Platforms integration.
Required if type is BalanceAccount, Commission, Default, or VAT in your Balance Platform integration.

Show children

Your description for the split item.

Your unique reference for the part of the payment booked to the specified account.

This is required if type is MarketPlace (Classic Platforms integration) or BalanceAccount (Balance Platform).

For the other types, we also recommend providing a unique reference so you can reconcile the split and the associated payment in the transaction overview and in the reports.

The part of the payment you want to book to the specified account.

Possible values for the Balance Platform:

BalanceAccount: books part of the payment (specified in amount) to the specified account.
Transaction fees types that you can book to the specified account:
- AcquiringFees: the aggregated amount of the interchange and scheme fees.
- PaymentFee: the aggregated amount of all transaction fees.
- AdyenFees: the aggregated amount of Adyen's commission and markup fees.
- AdyenCommission: the transaction fees due to Adyen under blended rates.
- AdyenMarkup: the transaction fees due to Adyen under Interchange ++ pricing.
- Interchange: the fees paid to the issuer for each payment made with the card network.
- SchemeFee: the fees paid to the card scheme for using their network.
Commission: your platform's commission on the payment (specified in amount), booked to your liable balance account.
Remainder: the amount left over after a currency conversion, booked to the specified account.
TopUp: allows you and your users to top up balance accounts using direct debit, card payments, or other payment methods.
VAT: the value-added tax charged on the payment, booked to your platforms liable balance account.
Commission: your platform's commission (specified in amount) on the payment, booked to your liable balance account.
Default: in very specific use cases, allows you to book the specified amount to the specified account. For more information, contact Adyen support.

Possible values for the Classic Platforms integration: Commission, Default, MarketPlace, PaymentFee, VAT.

The online store or physical store that is processing the refund. This must be the same as the store name configured in your Customer Area. Otherwise, you get an error and the refund fails.

Response parameters

After submitting a call, you receive a response message to inform you that your request was received and processed.

Depending on the HTTP status code of the response message, it is helpful to build some logic to handle any errors that a request or the system may return.

HTTP Responses

201 - Created
The request has been fulfilled and has resulted in one or more new resources being created.
Show moreShow less
amountobject
The refund amount.
Show children Hide children
currencystring
Min length: 3Max length: 3
The three-character ISO currency code.
valueinteger
The amount of the transaction, in minor units.
lineItemsarray[object]
Price and product information of the refunded items, required for partial refunds.

This field is required for partial refunds with 3x 4x Oney, Affirm, Afterpay, Atome, Clearpay, Klarna, Ratepay, Walley, and Zip.

Show children Hide children
amountExcludingTaxinteger
Item amount excluding the tax, in minor units.
amountIncludingTaxinteger
Item amount including the tax, in minor units.
brandstring
Brand of the item.
colorstring
Color of the item.
descriptionstring
Max length: 10000
Description of the line item.
idstring
ID of the line item.
imageUrlstring
Link to the picture of the purchased item.
itemCategorystring
Item category, used by the payment methods PayPal and Ratepay.
manufacturerstring
Manufacturer of the item.
marketplaceSellerIdstring
Marketplace seller id.
productUrlstring
Link to the purchased item.
quantityinteger
Number of items.
receiverEmailstring
Email associated with the given product in the basket (usually in electronic gift cards).
sizestring
Size of the item.
skustring
Stock keeping unit.
taxAmountinteger
Tax amount, in minor units.
taxPercentageinteger
Tax percentage, in minor units.
upcstring
Universal Product Code.
merchantAccountstring
The merchant account that is used to process the payment.
merchantRefundReasonstring
Your reason for the refund request.
paymentPspReferencestring
The pspReference of the payment to refund.
pspReferencestring
Adyen's 16-character reference associated with the refund request.
referencestring
Your reference for the refund request.
splitsarray[object]
An array of objects specifying how the amount should be split between accounts when using Adyen for Platforms. For more information, see how to process payments for marketplaces or platforms.
Show children Hide children
accountstring
The unique identifier of the account to which the split amount is booked. Required if type is MarketPlace or BalanceAccount.

Classic Platforms integration: The accountCode of the account to which the split amount is booked.

Balance Platform: The balanceAccountId of the account to which the split amount is booked.

amountobject
The amount of the split item.

Required for all split types in the Classic Platforms integration.

Required if type is BalanceAccount, Commission, Default, or VAT in your Balance Platform integration.

Show children Hide children
currencystring
Min length: 3Max length: 3
The three-character ISO currency code. By default, this is the original payment currency.
valueinteger
The value of the split amount, in minor units.
descriptionstring
Your description for the split item.
referencestring
Your unique reference for the part of the payment booked to the specified account.

This is required if type is MarketPlace (Classic Platforms integration) or BalanceAccount (Balance Platform).

For the other types, we also recommend providing a unique reference so you can reconcile the split and the associated payment in the transaction overview and in the reports.
typestring
The part of the payment you want to book to the specified account.

Possible values for the Balance Platform:

BalanceAccount: books part of the payment (specified in amount) to the specified account.

Transaction fees types that you can book to the specified account:

AcquiringFees: the aggregated amount of the interchange and scheme fees.

PaymentFee: the aggregated amount of all transaction fees.

AdyenFees: the aggregated amount of Adyen's commission and markup fees.

AdyenCommission: the transaction fees due to Adyen under blended rates.

AdyenMarkup: the transaction fees due to Adyen under Interchange ++ pricing.

Interchange: the fees paid to the issuer for each payment made with the card network.

SchemeFee: the fees paid to the card scheme for using their network.

Commission: your platform's commission on the payment (specified in amount), booked to your liable balance account.

Remainder: the amount left over after a currency conversion, booked to the specified account.

TopUp: allows you and your users to top up balance accounts using direct debit, card payments, or other payment methods.

VAT: the value-added tax charged on the payment, booked to your platforms liable balance account.

Commission: your platform's commission (specified in amount) on the payment, booked to your liable balance account.

Default: in very specific use cases, allows you to book the specified amount to the specified account. For more information, contact Adyen support.

Possible values for the Classic Platforms integration: Commission, Default, MarketPlace, PaymentFee, VAT.
statusstring
The status of your request. This will always have the value received.
storestring
The online store or physical store that is processing the refund. This must be the same as the store name configured in your Customer Area. Otherwise, you get an error and the refund fails.
400 - Bad Request
A problem reading or understanding the request.
Show more Show less
additionalDataobject
Contains additional information about the payment. Some data fields are included only if you select them first. Go to Customer Area > Developers > Additional data.
errorCodestring
The error code mapped to the error message.
errorTypestring
The category of the error.
messagestring
A short explanation of the issue.
pspReferencestring
The PSP reference of the payment.
statusinteger
The HTTP response status.
401 - Unauthorized
Authentication required.
Show more Show less
additionalDataobject
Contains additional information about the payment. Some data fields are included only if you select them first. Go to Customer Area > Developers > Additional data.
errorCodestring
The error code mapped to the error message.
errorTypestring
The category of the error.
messagestring
A short explanation of the issue.
pspReferencestring
The PSP reference of the payment.
statusinteger
The HTTP response status.
403 - Forbidden
Insufficient permissions to process the request.
Show more Show less
additionalDataobject
Contains additional information about the payment. Some data fields are included only if you select them first. Go to Customer Area > Developers > Additional data.
errorCodestring
The error code mapped to the error message.
errorTypestring
The category of the error.
messagestring
A short explanation of the issue.
pspReferencestring
The PSP reference of the payment.
statusinteger
The HTTP response status.
422 - Unprocessable Entity
A request validation error.
Show more Show less
additionalDataobject
Contains additional information about the payment. Some data fields are included only if you select them first. Go to Customer Area > Developers > Additional data.
errorCodestring
The error code mapped to the error message.
errorTypestring
The category of the error.
messagestring
A short explanation of the issue.
pspReferencestring
The PSP reference of the payment.
statusinteger
The HTTP response status.
500 - Internal Server Error
The server could not process the request.
Show more Show less
additionalDataobject
Contains additional information about the payment. Some data fields are included only if you select them first. Go to Customer Area > Developers > Additional data.
errorCodestring
The error code mapped to the error message.
errorTypestring
The category of the error.
messagestring
A short explanation of the issue.
pspReferencestring
The PSP reference of the payment.
statusinteger
The HTTP response status.

Refund a captured payment

Header Parameters

Path Parameters

Request Parameters

Response parameters

HTTP Responses

201 - Created

400 - Bad Request

401 - Unauthorized

403 - Forbidden

422 - Unprocessable Entity

500 - Internal Server Error