To be compliant with financial regulations, Adyen is required to know the identity of individuals who control or own your company.
You need to provide proof of identity for:
- Owners: All individuals who directly or indirectly own 25% or more of the organization. This means that the number of owners can be between zero to four.
- Controlling person(s): At least one member of senior management staff responsible for managing the company.
- Signatory: The person signing the contract.
If the owner of the company is also a signatory or a controlling person, you do not need to fill in the same information twice. Under Select Controlling person/Select Signatory, select the drop-down menu, and choose the corresponding identity.
Proof of identity requirements
The proof of identity can be any of the following photo IDs:
- Passport: Make a copy of the data page, with your picture, details, and machine-readable zone clearly visible.
- Government-issued ID card: Make a copy of both the front and back, and save them in separate files.
The photo ID must:
- Be non-expired.
- Have the machine-readable zone visible (if available).
- Be a physical photo ID document, not digital.
The uploaded document must:
- Have separate files for front and back of the ID document (only when providing an ID card or driver's license).
- Be a full color, cropped, and straightened image.
- Be a photo or a scan of the physical photo ID document. We do not accept a screenshot of a photo, a photo pasted on another document, a photo of a screen, or a photo of a printout.
The uploaded document must meet the following file format and size requirements:
- Formats: JPEG, JPG, PNG, or PDF (maximum 2 pages)
- Size for PDFs: minimum 1 KB, maximum 4 MB
- Size for other formats: minimum 100 KB, maximum 4 MB
We cannot accept uploaded documents that are:
- Expired.
- Broken or damaged.
- Dirty, illegible, or with a watermark.
- Blurry or overexposed.
- Black and white.
- Multiple sides or documents in the same file.
- Not cropped, or have a white background.
- Angled, rotated, sideways, or upside down.
- Overcropped or cut off.
