To be compliant with financial regulations, Adyen is required to know the identity of individuals who control or own your company.
You need to provide proof of identity for:
- Owners: All individuals who directly or indirectly own 25% or more of the organization. This means that the number of owners can be between zero to four.
- Controlling person(s): At least one member of senior management staff responsible for managing the company.
- Signatory: The person signing the contract.
If the owner of the company is also a signatory or a controlling person, you do not need to fill in the same information twice. Under Select Controlling person/Select Signatory, select the drop-down menu, and choose the corresponding identity.
Proof of identity requirements
The proof of identity can be any of the following photo IDs:
- Passport: Make a copy of the data page, with your picture, details, and machine-readable zone clearly visible.
- Government-issued ID card: Make a copy of both the front and back, and save them in separate files.
The photo ID must:
- Be non-expired.
- Have the machine-readable zone visible (if available).
- Be a physical photo ID document, not digital.
The uploaded document must:
- Have separate files for front and back of the ID document (only when providing an ID card or driver's license).
- Be a full color, cropped, and straightened image.
- Be a photo or a scan of the physical photo ID document. We do not accept a screenshot of a photo, a photo pasted on another document, a photo of a screen, or a photo of a printout.
We do not accept:
- Screenshots of ID documents. Instead, provide a photo or PDF of the document.
The uploaded document can be a maximum of 15 pages.
Additional information for specific countries/regions
| Country | Notes |
|---|---|
| France | The validity of French national ID cards issued between 2 January 2004 and 31 December 2013 has been extended for 5 years beyond the original expiration date. The original period of validity of these cards was set at 10 years. Following the extension, they are now valid for 15 years from the year of issue. Note that f the card holder was under the age of 18 when the ID was issued, this extension does not apply. The extension does not apply to any other document types. |
| Poland | Polish driving licenses do not show an expiration date. Any licenses issued before 2013/19/01 are valid until 2033. They must be exchanged for a new license prior to this date. |
| Ukraine | Ukrainian passports are considered valid for 5 years from the original submission date for the extension of its validity period. A signed and stamped passport page must be included. |
The uploaded document must meet the following file format and size requirements:
- Formats: JPEG, JPG, PNG, or PDF (maximum 1 file)
- Size for PDFs: minimum 1 KB, maximum 15 MB
- Size for other formats: minimum 100 KB, maximum 15 MB
We cannot accept uploaded documents that are:
- Expired.
- Broken or damaged.
- Dirty, illegible, or with a watermark.
- Blurry or overexposed.
- Black and white.
- Multiple sides or documents in the same file.
- Not cropped, or have a white background.
- Angled, rotated, sideways, or upside down.
- Overcropped or cut off.
