Raise a dispute
Raise a dispute for an underlying transaction, providing a dispute type and the amount you want to dispute.
Raising a dispute returns a dispute ID, which you can use to update details about the dispute, provide supporting documentation, close the dispute, or submit the dispute for a chargeback. You can also use the dispute ID to view the status of the dispute.
Your description for the dispute.
The amount for which you dispute the transaction. The disputed amount cannot be greater than the transaction amount. If you do not provide an amount, the entire transaction amount will be disputed.
Additional information for raising a dispute of type duplicate. Required for disputes of type duplicate.
Additional information for raising a dispute of type fraud. Required for disputes of type fraud.
Additional information for raising a dispute of type notDelivered. Required for disputes of type notDelivered.
The current status of the dispute.
You can update a dispute to submitted or closed.
Possible values: draft, submitted, closed, won, chargeback, secondPresentment.
The unique reference of the transaction for which you are raising the dispute.
The type of the dispute.
Possible values: notDelivered, fraud.
After submitting a call, you receive a response message to inform you that your request was received and processed.
Depending on the HTTP status code of the response message, it is helpful to build some logic to handle any errors that a request or the system may return.
HTTP Responses
200 - OK
The request has succeeded.