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Error codes and messages

When you make an API call to Adyen and there is an error, you will receive a response with HTTP status code different from 200. In this response, you get errorCode and message fields that help you diagnose and solve the error.

Depending on your integration type, there are a number of error codes you can receive. All integrations can receive Generic error codes.

There are also error codes specific for an integration type or payment method:

Generic error codes

errorCode message
000 Unknown
010 Not allowed
100 No amount specified
101 Invalid card number
102 Unable to determine variant
103 CVC is not the right length
104 Billing address problem
105 Invalid paRes from issuer
106 This session was already used previously
107 Recurring is not enabled
108 Invalid bankaccount number
109 Invalid variant
110 BankDetails missing
111 Invalid BankCountryCode specified
112 This bank country is not supported
113 No InvoiceLines provided
114 Received an incorrect InvoiceLine
115 Total amount is not the same as the sum of the lines
116 Invalid date of birth
117 Invalid billing address
118 Invalid delivery address
119 Invalid shopper name
120 ShopperEmail is missing
121 ShopperReference is missing
122 PhoneNumber is missing
123 The PhoneNumber should be mobile
124 Invalid PhoneNumber
125 Invalid recurring contract specified
126 Bank Account or Bank Location Id not valid or missing
127 Account holder missing
128 Card Holder Missing
129 Expiry Date Invalid
130 Reference Missing
131 Billing address problem (City)
132 Billing address problem (Street)
133 Billing address problem (HouseNumberOrName)
134 Billing address problem (Country)
135 Billing address problem (StateOrProvince)
136 Failed to retrieve OpenInvoiceLines
137 Invalid amount specified
138 Unsupported currency specified
139 Recurring requires shopperEmail and shopperReference
140 Invalid expiryMonth[1..12] / expiryYear[>2000], or before now
141 Invalid expiryMonth[1..12] / expiryYear[>2000]
142 Bank Name or Bank Location not valid or missing
143 Submitted total iDEAL merchantReturnUrl length is {0}, but max size is {1} for this request
144 Invalid startMonth[1..12] / startYear[>2000], or in the future
145 Invalid issuer countrycode
146 Invalid social security number
147 Delivery address problem (City)
148 Delivery address problem (Street)
149 Delivery address problem (HouseNumberOrName)
150 Delivery address problem (Country)
151 Delivery address problem (StateOrProvince)
152 Invalid number of installments
153 Invalid CVC
154 No additional data specified
155 No acquirer specified
156 No authorisation mid specified
157 No fields specified
158 Required field {0} not specified
159 Invalid number of requests
160 Not allowed to store Payout Details
161 Invalid iban
162 Inconsistent iban
163 Invalid bic
164 Auto capture delay invalid or out of range
165 MandateId does not match pattern
166 Amount not allowed for this operation
167 Original pspReference required for this operation
168 AuthorisationCode required for this operation
170 Generation Date required but missing
171 Unable to parse Generation Date
172 Encrypted data used outside of valid time period
173 Unable to load Private Key for decryption
174 Unable to decrypt data
175 Unable to parse JSON data
180 Invalid shopperReference
181 Invalid shopperEmail
182 Invalid selected brand
183 Invalid recurring contract
184 Invalid recurring detail name
185 Invalid additionalData
186 Missing additionalData field
187 Invalid additionalData field
188 Invalid pspEchoData
189 Invalid shopperStatement
190 Invalid shopper IP
191 No params specified
192 Invalid field {0}
193 Bin Details not found for the given card number
194 Billing address missing
195 Could not find an account with this key: {0}
196 Invalid Mcc
198 Reference may not exceed 79 characters
199 The cryptographic operation could not proceed, no key configured
200 Invalid country code
205 Missing or invalid networkTxReference
600 No InvoiceProject provided
601 No InvoiceBatch provided
602 No creditorAccount specified
603 No projectCode specified
604 No creditorAccount found
605 No project found
606 Unable to create InvoiceProject
607 InvoiceBatch already exists
608 Unable to create InvoiceBatch
609 InvoiceBatch validity period exceeded
690 Error while storing debtor
691 Error while storing invoice
692 Error while checking if invoice already exists for creditorAccount
693 Error while searching invoices
694 No Invoice Configuration configured for creditAccount
695 Invalid Invoice Configuration configured for creditAccount
700 No method specified
701 Server could not process request
702 Problem parsing request
704 Request already processed
800 Contract not found
801 Too many PaymentDetails defined
802 Invalid contract
803 PaymentDetail not found
804 Failed to disable
805 RecurringDetailReference not available for provided recurring-contract
806 No applicable contractTypes left for this payment-method
901 Invalid Merchant Account
902 Invalid or empty request data
903 Internal error
904 Unable To Process
905 Payment details are not supported
906 Invalid Request: Original pspReference is invalid for this environment
907 Payment details are not supported for this country/ MCC combination
908 Invalid request
912 The TX Variant does not support the redemption type
916 The transaction amount exceeds the allowed limit for this type of card
950 Invalid AcquirerAccount
951 Configuration Error (acquirerIdentification)
952 Configuration Error (acquirerPassword)
953 Configuration Error (apiKey)
954 Configuration Error (redirectUrl)
955 Configuration Error (AcquirerAccountData)
956 Configuration Error (currencyCode)
957 Configuration Error (terminalId)
958 Configuration Error (serialNumber)
959 Configuration Error (password)
960 Configuration Error (projectId)
961 Configuration Error (merchantCategoryCode)
962 Configuration Error (merchantName)
963 Invalid company registration number
964 Invalid company name
965 Missing company details
966 Configuration Error (privateKeyAlias)
967 Configuration Error (publicKeyAlias)
1000 Card number cannot be specified for Incontrol virtual card requests
1001 Recurring not allowed for Incontrol virtual card requests
1002 Invalid Authorisation Type supplied

Checkout error codes

errorCode message
14_002 paymentData has not been provided in the request
14_003 Invalid paymentData
14_004 Missing payment method details
14_005 Invalid payment method details
14_006 paymentMethod object has not been provided in the request
14_007 Invalid payment method data
14_008 Session has expired
14_010 The request contains no sdkVersion although the channel is set to Web
14_011 The provided channel is conflicting the provided parameters. Please provide correct token for iOS or Android, or sdkVersion for Web. Do not provide both of them.
14_012 The provided SDK token could not be parsed.
14_013 For HTML Response; origin has to be provided.
14_014 This end point requires the version to be specified.
14_015 Token is missing.
14_016 Invalid sdkVersion provided.
14_017 The provided SDK Token has an invalid timestamp.
14_018 Invalid payload provided
14_019 The request does not contain sdkVersion or token.
14_020 No issuer selected.
14_021 Unknown terminal
14_022 Missing uniqueTerminalId
14_023 Installments were not configured in setup request.
14_024 Invalid open invoice request.
14_026 The selected flow is invalid.
14_027 The provided returnUrlQueryString is invalid.
14_028 3D Auth Data is incomplete. Provide both PaRes and MD.
14_029 CVC is required for this payment but not provided.
14_030 Return URL is missing.
14_031 Bank account is missing.
14_032 Provide either threeds2.fingerprint or threeds2.challengeResult
14_033 The provided fingerprint is invalid.
14_034 The provided fingerprint is invalid. Field affected: FIELD_NAME
14_035 'origin' or 'notificationURL' must be provided
14_036 Missing required field 'channel'
14_037 Provided orderData is invalid
14_0378 Provided recurringExpiry format is invalid. Required format: yyyy-MM-dd'T'HH:mm:ssX, e.g. 2019-12-31T23:59:59+02:00
14_0379 expiresAt is greater than the allowed date, max allowed: VALUE
14_0380 PaymentData and MD belong to different requests, please submit the correct MD
14_0381 Missing or invalid clientKey/originKey
14_0382 Missing or invalid conversionId
14_0383 Missing or invalid shopperStage
14_0384 Missing or invalid details for provided shopperStage
14_0385 PaymentLink is expired

3DS2 error codes

errorCode message
15_001 deviceChannel shall be present
15_002 Required field FIELD_NAME missing for device channel DEVICE_CHANNEL_NAME
15_003 Field FIELD_NAME should not be present for device channel DEVICE_CHANNEL_NAME
15_004 Invalid value in field FIELD_NAME
15_005 Unexpected field FIELD_NAME
15_006 messageCategory shall be present
15_007 Value of FIELD_NAME is too long (VALUE > MAX_ALLOWED_VALUE)
15_008 Invalid merchant configuration for 3DS 2.0
15_009 threeDS2Token is required
15_010 Invalid deviceChannel value. Must be 'app', 'browser' or 'TRI'.
15_011 pspReference is not a valid pspReference
15_012 Result not present
15_013 Cannot add 3DS2 authentication values because addRawThreeDSecureDetailsResult is not enabled.
15_014 Invalid threeDS2Token
15_015 Invalid browserInfo provided
15_016 language must be a valid tag according to IETF BCP47 definition.
15_017 Cannot perform an authorisation on a 3DS2 transaction more than 12 hours after the transaction began
15_018 colorDepth must be 1, 4, 8, 15, 16, 24, 32 or 48 bit.
15_019 stateOrProvince invalid
15_020 invalid transStatus
15_021 notificationURL cannot be localhost
15_022 invalid authenticationOnly field
15_023 threeDS2RequestData is not supported for threeDS2InMDFlow.
15_024 Result not present - Authentication older than 60 days

Amazon Pay error codes

errorCode message
5_601 Unknown error for AmazonPay
5_602 AmazonPayToken doesn't exist for AmazonPay
5_603 AmazonPay signature corrupt
5_604 Invalid AmazonPay value supplied: VALUE
5_605 Could not find Merchant Private Key
5_606 AmazonPay Token is not chargeable
5_607 Invalid account
5_608 Invalid refund status
5_609 Missing header fields
5_610 AmazonPay is not available
5_611 Rejected by Amazon
5_612 AmazonPay internal error
5_613 AmazonPay timeout
5_614 AmazonPay send invalid response
5_615 Authentication Notification to AmazonPay failed

Apple Pay error codes

errorCode message
5_001 Apple Pay token amount-mismatch
5_002 Invalid Apple Pay token
5_003 Incorrect Apple Pay token version
5_004 Could not find Merchant Private Key
5_005 Could not find Merchant Public Key
5_006 Apple Pay signature corrupt
5_007 Missing certificate for Apple Pay signature
5_008 Our Test system does not accept Live tokens

Google Pay error codes

errorCode message
5_202 Invalid PayWithGoogle token
5_206 PayWithGoogle signature corrupt
5_208 PayWithGoogle token already expired